Electrolux Epic 6500 Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Why Does My Electrolux Vacuum Head Turn On and Off? Typically, an intermittent on/off issue has to do with a connection between the vacuum head and the hose handle.
If the bag full light keeps coming on, you can first try adjusting the dial on top of the vacuum cleaner. If that does not work, then you need to change the control valve. This is an internal component of the canister and is directly below the dial.
If your vacuum cleaner keeps turning off, this could be due to the following reasons: Blockages – check the hose and head for any obstructions. Filter – always check your filters, if these are clogged this could be causing the vacuum cleaner to work harder and lose suction power.
Check For Clogs or Blocks In The Vacuum

Check the hoses, the filters, and throughout the vacuum, and clean out any blockages or clogs. Vacuums will likely also have a recommended cooldown time to ensure that the vacuum won`t overheat. You will need to wait for that time before you turn the vacuum back on.

A flashing or blinking airbag light could mean there`s a problem with either your battery or the airbag module itself. If your car needs a new battery, you need to replace it first before attempting any other repairs on the car.
If you still cannot get the airbag light to go off, see a mechanic. In rare instances, your airbag may actually need to be serviced. In most cases, the culprit will be a worn-out clock spring inside of your airbag`s control module, a dead backup airbag battery, or a corroded terminal inside the airbag system.
A few things you can check to try and solve: Turn off the vacuum cleaner – then check if the nozzle, tube, hose or filters are blocked and/or dirty. Let the product cool down for a minimum of 2 hours on the charging stand before starting it again (stick vacuum cleaners only)
The motor filter is located behind the Electrolux S bag inside the vacuum. To open, push upward on the “S BAG” tab to reveal the interior housing.
Check that the vacuum cleaner is plugged into a working power outlet and that fuses and breakers don`t need resetting. An activated thermal cut-out due to a blockage is the next most likely cause of the problem. Check for blockages in the hose and filters, and remove any obstructions that you find.
The average life expectancy of a mid-range vacuum cleaner is about six years. You can fix or replace things like blocked filters, jammed brush rolls, frayed hoses, worn-out stick vac batteries and broken accessories yourself.
A damaged vacuum hose, clogged motor air filter or bad suction motor can cause the vacuum cleaner to shut off during use. A tripped overload on the vacuum suction motor can shut off the vacuum cleaner during use. If your vacuum has a reset button, push it; if the vacuum seems hot, let it cool off first.
The most common problems found in vacuum cleaners are low suction force, excessive noise, burning smell, vacuum not turn on, and overheating. These issues can be fixed by either cleaning the device or replacing some parts of the device. At times, it is best to seek a professional to fix the cleaner effectively.
Overheated Motor

If your vacuum was working fine and then suddenly shut off, it may have overheated. Most vacuums are equipped with a thermal protector safety switch that won`t allow the motor to run when it becomes overheated. You will need to wait for 30 minutes to 2 hours, depending on your machine, to try again.

Where are the airbag sensors on a car? The front of the car typically has an impact sensor installed because this is where collisions are most likely to happen. A comparable safety sensor is placed inside the vehicle`s passenger area, and the sensor is situated inside the engine.
A few things you can check to try and solve:

Turn off the vacuum cleaner – then check if the nozzle, tube, hose or filters are blocked and/or dirty. Let the product cool down for a minimum of 2 hours on the charging stand before starting it again (stick vacuum cleaners only)

Overheating usually occurs because the dust bag has not been emptied, filter has not been cleaned or there is a blockage in the floor tool, wand or bent hand piece. If your vacuum shuts down unexpectedly, make sure you turn the vacuum off and unplug it from the wall socket.
Overheated Motor

If your vacuum was working fine and then suddenly shut off, it may have overheated. Most vacuums are equipped with a thermal protector safety switch that won`t allow the motor to run when it becomes overheated. You will need to wait for 30 minutes to 2 hours, depending on your machine, to try again.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly
ANSWER : The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

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While vacuuming the red light for the bag of the vacuum came on and the vacuum stopped. The bag was no where near full so I replaced it with a new bag – same problem. It vaccumes for a minute or then stops with bag light on. It is the correct bag for the machine – so what’s the problem?
ANSWER : I’m assuming this is the Epic 6500 or similar model.
.Detach the hose, turn vacuum on. If it runs, place palm of hand against inport hole. If it shuts off the problem is with either the control valve setting or the control valve assembly itself.
.For cvs, turn dial on top of vacuum all the way to the largest dot, and try above test again. If that doesn’t work, then it’s the CVA. It needs to be cleaned or replaced, which is an in shop job. Fro repair, take it to the nearest Aerus Electrolux store. I recommend a full clean and service to remove any dust/dirt from the motor, fan assembly, and other internal parts.
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.Another problem, which relates to the dial setting, is that fine dust will quickly clog the pores of the bag, resulting in the machine “thinking” the bag is full. Turning the dial to the proper setting helps get the bag fuller. The middle setting is the normal setting, and is for areas without fine dust and sand.

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Unbeknownst to me, someone took the bag out of my Kenmore Progressive vacuum and failed to replace it. I have been vacuuming without a bag for months, and today the vacuum stopped sucking. When I opened up the front to replace the bag, tons of dirt and dust came pouring out. I thoroughly cleaned the vacuum, put in a new bag, but still no sucking power. Just dust coming from the rear vents where one of the filters is. Is the vacuum ruined, or is it a simple solution of buying a new filter?
ANSWER : Sounds like you need to buy a new motor. All that grit and dust will ruin a motor and I’m surprised it lasted as long as it did.
.This is where a vacuum that won’t run without a bag would have been nice. (Aerus for one)

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The bag light turns on and the vacuum turns off within seconds of turning the vacuum on even with a brand new bag
ANSWER : First try turning dial on top of the machine so the arrow lines up with the smallest dot.
.The most likely problem is clogged, worn, or broken control valve assembly (CVA). It could also be clogged tubes to the CVA. This is usually caused by using “made to fit” bags rather than the genuine bags made by Home Solutions. The vacuum would need to be taken to an authorized Aerus Electrolux store for repair/replacement. Generally, if this is the problem, the interior of the vacuum, including the motor, needs cleaned as well.
.Some other simple things you can check are:
.Dirty afterfilter. This is located on the exhaust hole on the back of the vacuum. To access, press in on tab at back of the exhaust cover, lift cover from the back, and remove filter. If the filter is dark, it is clogged with dust particles and needs replaced. Turn vacuum on and run it for awhile. If it continues to run, this is the problem.
.Another potential cause is a clogged hose. Disconnect hose at both ends. Drop a coin down one end and lift that end to allow coin to drop through the other end. If it does, fine. If not, connect hose to the exhaust port, place other end into a large garbage bag, or into the in port of the vacuum, and turn on. This almost always clears the hose.
.Check the elbow of the power nozzle where the hose connects. Drop a coin through here to check for clogs. If there is one, it can generally be cleared by pushing it toward the brush with a wooden spoon handle, or similar blunt object.
.For nearest store, follow instructions at below link.
.http://www.aerushome.com/storelocator/

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Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

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Won’t start. My son was using the vacuum & Didn’t change the bag. The vacuum was making the full bag smell, but the light was’t on & it didn’t stop. I stopped him, changed the bag, checked the filter, closed the compartments & turned on the vacuum. Nothing happened. I checked to be sure that it was plugged in, that wasn’t the problem. I’ve let the vacuum “rest” for several days, It still won’t start. Any suggestions?
ANSWER : There is a reset button at the back of the powerhead. The user manual can be downloaded from the electrolux website, although I didn’t find it very useful. There was some info on how to change the powerhead drive belt.

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I have a Eureka Boss Power Plus and the beater bar is rolling, the belt is turning, but after vacuuming up around the litter box (not a lot of litter), when I turn the vacuum off, the litter, or even household dirt, falls out. When I hold the vacuum back to turn it off so that it doesn’t fall on the floor, it’s sitting in the cubby where the wheels are. The bag is empty, the hose is not plugged, the hose is securely fitted on both ends of the unit. This vacuum was purchased in July and is being
ANSWER : Even though the brush is spinning, you probably need to replace the belt2_bing.gif because it is stretched. It is probably slipping on the beater bar. This is normal and you shouldn’t be alarmed. There is nothing wrong with your vacuum. 🙂

Jim

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When i turn on the vacuum it shuts right off. the speckled bag light is on (2 lights under the plug light)
ANSWER : Im going to guess you have an Electrolux Tank. the control valve inside probably went bad. normally i just disconnect it. Do no try to take it apart if you don’t know what your doing. take it to a vacuum shop.

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