Bissell Healthy Home HEPA Bagless Upright Vacuum – Metallic Blue\015 We have the Bissell Healthy Home vacuum. We got it in December. When you go to use it, the brush will start rotating then stop after a few rotations. I have tried making sure the extension is plugged in and that there is nothing obstructing the roller/brush. What else could it be?\015

How to Identify and Fix Common Vacuum Problems ?

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If your brush is not turning it could be due to a broken Belt or a seized Brush Roll, follow these steps to resolve: Turn off and unplug machine. Use a Phllips-head screwdriver to remove 3 screws, 2 in the belt cover and 1 on the brush roll mount. Remove belt cover.
The Brush Roll is Wrapped with Hair: If the brush on your Shark is wrapped with hair, there is a possibility that the friction caused by this melted your brush, making it unable to spin. First, try spinning the brush with your hand. If you are unable to do this, you likely need a new brush roller as yours has seized.
Clear the brush roll of any hair and debris and inspect by placing it on its end and spin. The brush should spin freely. If it doesn`t spin; it may be time to replace.
Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine, by pulling the tab. Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed, you may reassemble the brush roll and brush window.
If it doesn`t spin, replace the brush roll. Inspect the belt, replace if it appears damaged. Place the belt back on the motor gear, pull the belt over the brush roll and place back in. Position the brush roll end opposite of the belt to line up with the tab.
The TurboBrush® Tool has a rotating brush that easily connects to most vacuum hoses and is recommended for cleaning stairs, upholstery, rugs and other difficult to reach areas in your home while vacuuming. The TurboBrush® Tool stores on board most BISSELL vacuums for easy and convenient above floor cleaning.
There Is Blockage on the Brushroll

There may be debris wrapped around the roller that is preventing it from turning. This is often due to hair, string, or other larger items that may be suck in the roller. Open the brushroll garage by sliding both of the release buttons away from you and then lift off the garage door.

The rotating brushes move counterclockwise together, trapping and absorbing the dirt that is deep in the carpet fibers.
Inspecting the Vacuum Commutator for Motor Brush Problems

Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.

Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Make sure the power cord and the plug are not damaged. If either are, contact our Consumer Care team. Make sure the outlet works by plugging in a cell phone charger or small appliance. If it doesn`t work, check another outlet.
Finally, when using the hose or other attachments it is important to turn off the brush roll to prevent beating the carpet or hard floor in one spot. With BISSELL, all it takes is the flip of a switch.
A Revolving Brush Roll Greatly Enhances Carpet Cleaning

Vacuum cleaners specifically designed to clean carpeted floors have motor or turbine driven revolving brush rolls with rows of bristles and sometimes beater bars as well. These brush rolls revolve at a very high speed, agitating the carpet fibers in the process.

Turbobrush vs. Powerbrush – A turbobrush is air-driven, while a powerbrush is electrically-driven. Though turbobrushes work well for low to medium pile carpet, if your home has high pile carpet or wall-to-wall carpet, you`ll probably want a powerbrush.
The two settings – brushes up and brushes down are to help you clean both carpets and hard floors. When the brushes are up you can get nice and close to carpeted floors and suck up all the dust and nasties hidden in the fibres.
You should replace the belts on your vacuum at least every three to six months if the vacuum is regularly used. This is very important for proper cleaning.
The Shark Rotator Powered Lift-Away has one rotatory belt. The belt is responsible for the mechanical rotations of the brushroll. Without it, the vacuum will not function. The vacuum`s belt is designed to last approximately 7 years.
Overall, Bissell is a popular vacuum brand for a reason – these vacuums are dependable and last up to two years without issue. However, some models are better than others when it comes to cleaning different surfaces.
Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
To rotate or flip a brush in Photoshop, select your brush of choice then go to Window > Brush Settings. Within the Brush Tip Setting sections, check off the Flip X or Flip Y option to flip your brush on either axis. Alternatively, type your desired value in the Angle box to rotate the active brush.
The brush roll or its bearings may be clogged with hair, threads or dirt. Make sure they are clean and the roll spins. The belt may also have slipped because it was loose. Check the fit of the new belt when it is installed.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

Electrolux vacuum brush not turning problem:

was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help

ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.

Bissell healthy home vacuum roller won’t spin
ANSWER : Hi Helen. Your Healthy Home vacuum has a lifetime belt. If the belt needs replacing, you should bring it to one of our Authorized Service Centers for repair. Also, here is quick link to troubleshooting steps to assist you: .

http://www.bissell.com/FAQDetail.aspx?id=1394&cid=ccsocial

Here’s a quick link to assist you in locating one in your area:.

http://www.bissell.com/service-centers/?cid=ccsocial

I have a Bissell Pro Heat 2X carpet cleaner and the brushes spin, then stop. I turn it off and when I re-start, the brushes do not spin until I push foreward. The it spins and stops again. Both belts are tight. The brushes spin if held above the carpet, but upon contact with carpet it stops. Same thing on a hard surface.
ANSWER : The reason for the brushes to stop when it is above any surface is there is a switch in the handle that stops the brushes so it dont burn your motor up it may have a faulty switch.

I have the bissell power force bagged upright vacuum and the brush is not turning, I have replaced the belt but the brush will not move but the metal piece that is hooked to the motor that spins the belt and brush is turning but the brush won’t, and the belt starts to burn
ANSWER : Sounds like your brush roll is seized. Remove the brush roll (see picture) and make both of the end caps spin freely. If not, replace it and you should be set.

*An example of a brush roll*
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Make sure that the brush roll spins freely.

Hope that helps.
Chris

Roller brush won’t spin (bissel 6390/3910 series)
ANSWER : I just fixed mine. It took me all of 10 minutes. Pull the brush out. Stand the brush on end on the edge of your study work bench/table top. while holding the brush vertical( on end) take a small phillips screwdriver and tap using a hammer on the metal pin you see in the middle of the brush. Keep tamping and the whole assembly will come apart. What you will have then is a long metal shaft, 2 bearings(they are acutally skateboard wheel bearings same number same make). Clean the gobbed up hair with a razor blade and then reassemble by tapping back together. The bearing wont be worn out because they are way too tough for a vaccum. We used ride down hills on them! a ten minute fix wow and you wont have to drive to vacuum shop and spend $$ and time

I was vacuuming, and ran over an area rug with those tassle things on the end. the brush immediately stopped spinning. so i turned the vacuum off and un-tangled the brush. after replacing the brush and putting the assembly back together, the brush no longer rotates.
ANSWER : Did you smell something burning? You probably melted/broke the drive belt.

Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn on. Tried cleaning the brush and hitting hte reset button to no avail. This upright has a triple setting switch and I checked the each of the wires seem to be attached. Tried rotating the brush by hand and it would not budge. Was going to “encourage” the brush to turn with a set of articula
ANSWER : There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
.rogerpotts_10.jpg.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
. rogerpotts_9.jpg.
.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
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.http://www.aerushome.com/storelocator/