Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum
How to Identify and Fix Common Vacuum Problems ?
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It features a patented hot water heater that provides maximum steam cleaning effectiveness via continuously heated cleaning action. The unit`s 12 amp cleaning system is quite powerful, removing tough and ground in dirt and stains from carpeting, upholstery, and other fabrics.
Hot water loosens and softens dirt more quickly, making it easier to remove, and it also helps to kill bacteria. That`s why we recommend filling up your carpet cleaner`s tank with warm water.
A: Yes, you can leave clean formula/water in the tank when not in use.
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Filed it up, turned it on, asusual, but no water flowing from machine at any setting. Vacuum part works.
.Unplug the Bissell. Remove the water container pieces from the top of the base. You’ll probably reveal two red plastic pieces mounted in the Bissell’s base, about .75″ x .75″. These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell’s handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.
.Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You’ll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They’re not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.
.When you’ve removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can’t blow air through it, right? It’s clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You’ll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you’ve fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.
.Now do the same for the other red water sprayer.
.I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn’t reattach the red water sprayer, because it couldn’t reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don’t break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.
.There’s something else you may need to do that can help get the water flowing. This one’s easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell’s handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You’ll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you’ve cleaned out your water sprayers and primed the Bissell’s internal pumps, I’m hoping water will GUSH through your Bissell once again.
.As you probably have learned the hard way, as I did, it’s VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It’s a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn’t it??
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There are like 6 long screws holding the top cover to the bottom. The are real pain in the behind to put back together once you take them off. The pump in locate between the spinner and the front. Please look and see if the motor and belt turns. If they do, check the tubing on the pump. They may have either been caught when you reassembled the unit. Or the tubes may have been detached. Also, check and make sure the tool / floor knob is set to floor.
If the motor does not turn, then check the wiring. The wiring on the Pro heat is pretty straight forward. The problem is that it is very difficult to put this thing back together without breaking something. Watch out for that long plastic tube where the screws goes by the water tank, they break off rather easily.
If the motor turn, tubing looks right and wiring looks right, take a look at the coupler where the water tank connects to the unit and make sure they are not broke. Check the red plastic overflow protection trap inside of the water tank. If it is stuck at the top, water will not come out. It is for overflow prevention.
Good luck, but please consider bring the unit to a repair shop if you.still have a problem after checking all that. It is just such a pain.in the behind unit to work on.