Bissell 8910 ProHeat Clear View Upright Vacuum\015 I have a 18 month old Bissell Proheat 2x Series 8920 and the Drive Brushes will not spin during the cleaning process. After removing the Brush Assembly and Inspecting the rubber Belts everything seemed clean and in good condition. With the Brushes and Belts removed from the system I lowered the Handle (Required for Brushes to Turn) and inspected the Metal Shaft/Sprocket that drives the Brush Belts protruding from the left side (viewing from the front). When I turn the unit on I notice that the Metal Shaft/Sprocket is not turning. While on if I give the flange of the Metal Shaft/Sprocket a gentle spin with my fingers the Metal Shaft/Sprocket will then spin on its own...What might be the cause of this?.Is there a Belt on the Pump Motor that Drives the Metal Shaft/Sprocket? .How do I access the Metal Shaft/Spocket drive assembly?\015
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*An example of a brush roll*
Make sure that the brush roll spins freely.
Hope that helps.
Chris
Its brand new belt is slipping. we bough new belts and putthem on same problem. Can not find solutio in manual.
Is the belt supposed to go around the “metal pulley”. I know it goes around the little metal motor thing, then thru the guide and around the brush.
What is the metal pulley??? Is is the larger round silver thing between the guide and roller?
http://64.49.205.183/v/u6451900.pdf
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.Here’s a link to a very helpful video that shows you step by step on how to access and replace the belt on your machine. When the brushes stop spinning, but the rest of the machine works fine, this is a tell-tale sign that your belt has gone bad.
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.Video Showing how to access and change belt:
.http://www.bissell.com/VideoRating.aspx?id=1555
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.If you open up your machine and find that the belt is still engaged, or you replace it and this doesn’t fix your problem, please feel free to use the comment form here on this repair page and I’ll be happy to walk you through some more advanced diagnosing.
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.If you found this helpful, please be so kind and rate my repair helpful, or leave some feedback. This is really appreciated.
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.Chris Jones
.GoVacuum.com
.There are three (3) basic things that will cause the brush roll not to spin..
.1. When handle is upright, brush roll is OFF..2. When switch is set for HARD surface, brush roll is OFF..3. Broken/worn FLAT belt or V Belt, brush roll will not spin.
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.I noticed that the brush roll was not spinning when my vacuum was set for CARPET. After removing the cover I noticed that the V belt was loose, I thought the belt was worn so I purchased a correct replacement belt and installed it, but the new belt was also loose and when I turned the large flat belt pulley it did not turn the V belt pulley at the same time..
.I double checked the surface setting and I had the vacuum switch set for carpet, but still when I released the handle out of the upright position the brush roll would still not spin..
.My aggravation finally led me to this posting on FixYa’s website..
.The first thing I did was checked the screw to the left of the V belt as suggested by ejmjr5 and this did nothing to solve the problem or create more tension on the V belt, even when the upright handle was not in the upright position..
.After playing around with the surface setting control switch/nob I notice that when I moved the switch out of the HARD surface setting and over to CARPET, I had thought that the switch was set for CARPET as it visually appeared, but I was not pushing the switch over hard enough to click it into the CARPET setting mode..
.VOILA, the brush roll now spins correctly even though the V belt seams to be too loose for the pulley..
.You really have to force the switch into the CARPET setting. Be sure that you hear the switch/nob click into place..
.Now you can effectively clean up after that hangover of a party!.
.Burp!