Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Unwrap the power cord from the handle. Remove the 56.0 mm Phillips head #2 screw located above the water tank cap. Pull the handle to separate it from the body.
Check if the mop is properly plugged into the outlet and turned on. If it is on and still not functioning, try resetting the mop by plugging it into a different outlet. Add water to the tank if it is empty then try selecting the `STEAM` setting once more.
First, check to make sure the unit is plugged in and is in a working outlet. Next, check to make sure there is water in the tank. It is very important to make sure you are ONLY using water to fill the tank. Other solutions may cause breakdown of the gasket and/or other parts of the machine.
1 Press handle release button to detach handle (or handle with extension wand). 2 Press red nozzle release button (h), place foot on nozzle and pull the canister up. 3 Attach desired tools to clean.
To prolong the life of your steam mop, we recommend using distilled water in the tank. Make sure you only add water to the tank – chemicals or cleaning solutions (including vinegar) may damage the steam mop and could be unsafe.
Our Steam Mops are covered by a 12-month guarantee, extendable to a total guarantee period of 2 years subject to registration.
Yes, you can use this mop with water only. It comes with a spray bottle of cleaning solution that you can use optionally.
We have had some customers who have had their steam cleaners for 5-8 years and are still going strong. For less expensive models like the steam mops or handhelds, you should probably expect more like 3-6 years of consistent use.
Fill the Tank With Vinegar: Fill the water tank with distilled white vinegar or cleaning vinegar. Allow the vinegar to sit in the tank for at least 30 minutes (up to two hours is best) to help break apart the limescale and mineral deposits.
How do I remove the handle? On the back of the Sonic Duo, underneath the bottom cord wrap, there is a small hole containing a release button. Insert proper size tool (paperclip or something similar in diameter but rigid), firmly press the button and lift the handle to remove.
Check for a clog or obstruction in the hose or filter; unclog the hose and replace the filter if needed. Wait 45 minutes for the vacuum to cool down. Plug the Vacuum in; push down the switch to the “I-On” position to start the vacuum.
How do I remove the handle? On the back of the Sonic Duo, underneath the bottom cord wrap, there is a small hole containing a release button. Insert proper size tool (paperclip or something similar in diameter but rigid), firmly press the button and lift the handle to remove.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I broke the handle part of the shark steamer #53101. I don’t have the book to try to tell you the parts I need. Can you send me a picture or a copy of the steamer. It is purple. The above number may not be the correct one. It is broken in the center part. It has a little small circular piece that joins the two pieces which are broken. The beginning of the handle at the bottom of the steamer and the next session which has the steam release. The top of the handle is okay . It the middle and bottom
ANSWER : Hi,
Ann there are very few parts for these…

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Broken handle broken top plastic handle
ANSWER : Hi,
.
.Here is a tip that I wrote about how to find the parts you need for your Shark
.
.How to Find Shark Parts and Accessories.

.

heatman101

My Shark 3501 has a broken handle above the resevoir. Called Euro pro and stayed on hold for 25 min with no answer. I am looking for a handle from top down to tank. Can you help?
ANSWER : Hi,
No, you need to call them… check the manuals link…

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Hoover on off switch won’t turn off. I have to unplug the vacuum to stop it. I have dismantled the handle and now I can’t get the inditation in the handle to fit over the little silver knob. I saw there was an on/off switch under the handle that is controlled by a piece of the handle.
#1 question for the manufacturer is why don’t they put the switch on the outside instead of having gimicks that turn it on and off… arghhhhhhhh
ANSWER : Don’t know what model you have, but sounds like you will need to replace the switch. As far as your question, you will have to contact the manufacture for an answer. We only provide solutions to your problem and a model number would have helped.

Brushes stopped The brushes stopped turning while using the cleaner. I removed the brushes to see if the spindle was broken, it wasn’t. I then removed the top plastic cover and checked the switch that engages the brushes; it didn’t seem to be moving correctly. There’s one spring on the switch – should there be two? Or do you think something has broken on the inside? Thanks for any help
ANSWER : Most likely the turbine is bad, it may just be clogged up, you can take it apart and clean it out real good. That may work, but it may not. Sometimes it is best to replace the turbine.

Hi, I have a pre-lit christimas tree and the top section the plastic end that inserts into the previous section is broke. the company that provided the tree I guess is no longer in business. any idea how you would fix this? The top tilts because a piece of the plastic of is missing on the piece that inserts into the previous section..
ANSWER : Find a piece of metal pipe with an interior diameter the size of the stem. Cut it long enough to cover the plastic fitting completely and press it over the old one. Put the upper section in position and fill the missing part with shards of wood – hammer them in place. Lastly just tape everything over.

The mechanical off/on in the handle is not working with the electrical on/off switch upon removal of the handle you can cut the machine off by hand but after ensuring the the handle is re-placed in the proper position the machine will not turn off so what new handle or is the rocker switch has worn is now to hard for the mechanical switch to operated
ANSWER : Hi there it’s SmartAlec from NelsonVacuums.com.au here. You are spot on in your diagnosis however i have fixed heaps of these and i have found no way to tell wether its the switch or handle untill you try 1 or the other part. If you are in Australia i can get the parts for you. Hope this helps, regards Alec

The power brush floor rug attachment on my Eureka 6997 A Oxygen Canister Vacuum goes on an off as I use it. I replaced the The power cord from the handle has 2 plug in connections:
1 at the handle / upper wand
1 at the lower wand top of the power brush attachment

I replaced the entire wand assembly and it worked great for a year or so and now it’s doing the same thing again. I was told to keep the power switch on the handle set to off when connecting the power brush attachment or it will bu

ANSWER : This is from the prongs not making a good connection causing an arch inside the plugg causing what looks like rust on the plugg. I would try snugging up the connection by squeezing the female section to get a better connection on the prongs when it is plugged in together.