Dyson Ball DC24 Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
Fix your Dyson brush bar
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Brush Head Bearings Are Clogged or Have Failed
These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
The brush roll or its bearings may be clogged with hair, threads or dirt. Make sure they are clean and the roll spins. The belt may also have slipped because it was loose. Check the fit of the new belt when it is installed.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
If you checked your brush roll, floor setting, and belt but your brush roll is still not spinning, that means you probably need a Shark micro switch replacement. This small switch tells the vacuums brush when to start spinning.
5-year warranty
To view your machine`s full warranty terms and conditions, please visit the Dyson Support page and follow the prompts to select your Dyson machine`s Owner`s Manual.
One of the first things to do when your Dyson vacuum cleaner keeps starting and stopping is to empty the bin. It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening.
If your vacuum cleaner had a strong acrid burning smell before it lost power then the chances are the motor has failed which will require a motor replacement.
Inspecting the Vacuum Commutator for Motor Brush Problems
Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.
Clear the brush roll of any hair and debris and inspect by placing it on its end and spin. The brush should spin freely. If it doesn`t spin; it may be time to replace.
If the Side Brush is not spinning after cleaning, you may need a replacement Side Brush Module. Please visit the iRobot Store – Parts and Accessories, contact iRobot Customer Care, or use an authorized retailer or partner.
If your machine has a clutch, the reason the brush bar isn`t spinning is unlikely to be a snapped belt. The clutch allows your brush roll to be turned off (for certain types of hard floors, etc.). First you should check if your brush bar is turned on. Try to turn the knob one click clockwise to the “auto” position.
Press the brush control button located next to the ON/OFF switch to turn the brushbar off for vacumming delicate rugs, looped carpets and hard floors. Press the button again to restart the brushbar for vacuuming carpets.
As the cleaner head and filter fills with dirt and debris over time, all the built-up debris begins to emit a burnt-smelling odour. You may need to remove and clean out the vacuum`s filter. We need to advise you to stop using your machine and request that you contact your local customer support team.
The average life expectancy of a mid-range vacuum cleaner is about six years. You can fix or replace things like blocked filters, jammed brush rolls, frayed hoses, worn-out stick vac batteries and broken accessories yourself.
Over time, all batteries are subject to degradation. So if your run time has declined when the machine is not in Max / Boost mode, it might be time to buy a new battery. All our machines come with a 2-year initial warranty that includes the battery.
If you`re looking for a complete rebuild, you can expect to pay $100 or more. However, you may be able to get your Dyson repaired for free if the service is covered by the product`s warranty. According to Dyson, cordless vacuums have a two-year warranty while corded models have a five-year warranty.
All Dyson machines come with a hassle-free guarantee. * This includes the repair or replacement and ongoing support of your machine. Additionally, you can register for a My Dyson account. Here you can access personalised guides, see your registered machine(s), track the length left on your guarantee and more.
When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.
We recommend replacing your air purifier filter every 12 months. That`s because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
The battery runtime depends on the suction level and the selected attachment. With the standard electric brush in low suction mode, the V7 lasts for 30 minutes. In turbo mode, the cordless vacuum cleaner works for only 6 minutes. The charging time of the Dyson V7 is only 3.5 hours.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Electrolux vacuum brush not turning problem:
was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help
ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.
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Dyson 24. I just bought a new Dyson ball 24 and the brush won’t turn on, I tried to follow instruction and push the red button to reset it also next to the power button but doesn’t do anything. Any suggestion.? Thanks Sam
ANSWER : IT COULD BE STICKING TRY WD 4O OIL EACH SIDE OF ROLLER\011
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The brush bar on my Dyson DC17 stopped turning.
ANSWER : If this model has a brush control – i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model – therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn’t able to be taken apart and sounds like it may well have slipped off due to tension.
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The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:
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I have a dyson DC28 vacuum and the power button flashes on and off and the beater bar quit turning. I turned it over and found some string caught on the beater bar which I removed, but the beater bar still does’nt turn and the power button still flashes on and off. I hope you can give me a solution to this problem.
ANSWER : I had the same symptom with my wife’s DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.
I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn’t matter how you set the cam back into place. It’s self aligning with the aid of the micro-switches inside.
Hope this helps
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Just purchased this Dyson dc24 today. brush doesn’t spin after gettin tangled in a cord. removed the cord from the brush OK.
I have several times:
removed the brush and replaced it OK.
pushed the red button by the brush.
pressed the brush power switch.
I have several times:
removed the brush and replaced it OK.
pushed the red button by the brush.
pressed the brush power switch.
ANSWER : When you removed the brush roller dod you examine the end of the actual roller that is opposite from the removal opening. There is a gear that the roller fits over that may have gotten stripped when it became tangled. Check that the gear has not rounded off and look inside the roller bar to see if the area where the gear fits into may have gotten stripped as well. You might try to operate the vacuum without the roller brush installed for a few seconds just to see if the gear turns. When I say gear, it is actually a somall “post” about 1-2″ long that the roller brush fits over. Hope this helps!
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The beater bar motor doenst work when i push the bar button the bar button doesnt light up like power button how can i test bar motor or bar switch or what is the common problem wiyh this model I have 2 that dont work the same way
ANSWER : If it do not work …and you already are on the second one that behaved in the same way it may be a problem with the power in your place and the cause it may be the main fuse…Im not sure where is located in this model but it has to be near the power cord entry …Anyway ..to check the power flow you have to open it without breaking the power flow …and than plug int and push the start ..and with a power checker (screwdriver like that checks the presence of the electric power ) or a voltmeter ..or other measurement device …check the power flow from the entry to the motor…..this way you will see if the power is present …if all seam to be ok ..even at the contact point at the motor…it means that this is damaged …and for electric motors the usually damage are the coil magnetos …
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Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn on. Tried cleaning the brush and hitting hte reset button to no avail. This upright has a triple setting switch and I checked the each of the wires seem to be attached. Tried rotating the brush by hand and it would not budge. Was going to “encourage” the brush to turn with a set of articula
ANSWER : There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
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.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
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.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
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.http://www.aerushome.com/storelocator/
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.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”..Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
.
..Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
.
.http://www.aerushome.com/storelocator/
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