Dyson DC14 Animal Bagless Upright Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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If it is, turn it off and see if your brush rolls work. Many Dyson units have this feature. Many Dyson units also have a switch which prevents the brush roll from spinning when the vacuum is in the upright position.
These brush rolls revolve at a very high speed, agitating the carpet fibers in the process. The effect of this is to loosen dirt and move it toward the top, aiding in its removal from the carpet fibers.
Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
If your DC14 has a brush control, we would only recommend that a suitably trained person attempts to replace the brush bar.
We can arrange a repair so that one of our engineers can replace this for you, and as part of the repair they would be able to look at any other issues you may be having with your machine.
If you would like to discuss your options, please contact us on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Ok so I have to ask the obvious is the dial set to ‘carpet’ assuming it is then there are only a couple of reasons why the roller would not spin.
1. Bearings in your roller are siezed and you need to replace them.
2. The clutch belts are stretched and you need to change them.
3. The clutch is faulty and you need to change it.
I have made some videos that show how to do this stuff.
If you need parts for any vacuum in Australia check out vacuumspot.
..The most common cause of a.cut-out is that the cleaner has a blockage or the filter needs washing. A high room temperature may also trigger.it. Before you continue vacuuming,.ensure the filter is clean and there are no blockages. You can download the user guide at www.dyson.co.uk/support/. Just click on ‘Get Expert Help’ then ‘Using my Dyson product’ then ‘User Guide’.
Hope that this information is useful to you.
Dyson Customer Service
.I am just trying to find an owners manual, but I can not find one anywhere. Your link did not work. Can you help with another link?
was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help