Bissell 3920 Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
If brush will not turn by hand, or belt is broken, replace the damaged part by ordering online at BISSELL.com. Clean off any debris on the brush. If the brush is still not turning, please take the unit to an Authorized Service Center to have a Quality Technician inspect the unit.
Check both the brush roll and chamber for any large debris that may clog or stop the brush from spinning. If it is damaged or broken, you can buy a replacement on bissell.com. Replace your brush roll by re-inserting. Using the coin again, turn the groove counterclockwise to lock the brush in place.
Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine, by pulling the tab. Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed, you may reassemble the brush roll and brush window.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Replace Brush Roll and turn unit ON to reset the brush. If the Brush Roll stops spinning due to debris, the LED light will turn solid red. NOTE: Make sure the Brush Roll cover tab is locked back into place to prevent breaking or faulty Brush Roll.
Your Brush Roll has an ON/OFF Button right under the Power Button, giving you control of the Brush Roll. The Brush Roll will automatically turn on when your Adapt Ion is turned on in the stick vacuum mode. However, the Brush Roll will automatically shut off if there`s too much debris on it.
Replace Brush Roll and turn unit ON to reset the brush. If the Brush Roll stops spinning due to debris, the LED light will turn solid red. NOTE: Make sure the Brush Roll cover tab is locked back into place to prevent breaking or faulty Brush Roll.
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor, not contacting the carpeting?? I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting. Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.
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Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn on. Tried cleaning the brush and hitting hte reset button to no avail. This upright has a triple setting switch and I checked the each of the wires seem to be attached. Tried rotating the brush by hand and it would not budge. Was going to “encourage” the brush to turn with a set of articula
ANSWER : There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
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.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
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.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
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.http://www.aerushome.com/storelocator/
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.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”..Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
.
..Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
.
.http://www.aerushome.com/storelocator/
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Electrolux vacuum brush not turning problem:
was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help
ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.
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I have the bissell power force bagged upright vacuum and the brush is not turning, I have replaced the belt but the brush will not move but the metal piece that is hooked to the motor that spins the belt and brush is turning but the brush won’t, and the belt starts to burn
ANSWER : Sounds like your brush roll is seized. Remove the brush roll (see picture) and make both of the end caps spin freely. If not, replace it and you should be set.
*An example of a brush roll*
Make sure that the brush roll spins freely.
Hope that helps.
Chris
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Stopped running My mother’s Oreck vacuum sound as if there was something bogging the rotating brush down. I pulled the bottom cover off and found nothing wrapped around or restricting the brush. I tried to finish vacuuming with the problem then I turned it off to move a chair and turned it back on it would do nothing. Any suggestions as to what could be causing the vacuum to sound as if the rotating brush is being restricted from turning. There was not odor of burning as if the motor was in a bi
ANSWER : Orecks have a plastic fan inside and everything you pick up hits it, sometimes things can get stuck in there or break the fan locking up the motor. With the machine off, poke around where the dirt goes into the motor, behind the roller and see if you can pull anything out.
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I have a Kirby G4 Vacuum Cleaner – MOdel G4 D. I have never had any problems or repairs done to it in the past ten plus years that I’ve had it. This is an upright vacuum. I was vacuuming the carpet floor and was not having any trouble at all. I switched the vacuum off and moved it into a different room. When I tried to turn on the vacuum, it would not turn on. I checked with different outlets, used both front attachment and hose attachment. Checked the front part of the motor/ spiral case. This
ANSWER : Hello,
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
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.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
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.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
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.Hope this helps!!
.Marci
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
.
.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
.
.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
.
.Hope this helps!!
.Marci
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I purchased a brand new Eureka Pet vacuum, sorry don’t know exact name but it the one that has the self cleaning duster on it. Last night I used the vacuum on my carpet, it was working fine until I accidently sucked up the corner of a scarf that was hanging off a couch. I shut the vacuum off, pulled out the scarf and and resumed vacuuming. Much to my dismay the suction on the vacuum had ceased. Can you tell me if there is a reset button on the vacuum? The vacuum does not appear to be damage
ANSWER : If the motor is running, there should be suction. Possible problems depend on whether it’s a canister or upright and are:
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
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.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
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.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.
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Infinity Vaccum by Shark, model number NV31COS, will not start. The vacuum was running just fine until it grabbed the edge of a curtain. Turned it off to release the suction. Turned it back on and was working fine. About a minute later the vacuum was making an odd noise. Every 2 seconds or so it would “heave” (lack of a better word) then go away, then come back and so on. Turned the vacuum off and checked for blockage, none that could be seen or felt, and now the vacuum won’t turn. Any suggestio
ANSWER : Carpet brush won’t turn when vac on
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