Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

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if your dyson DC 24 has a faulty brush bar motor now sometimes the brushes on these in to suddenly stop going around the first thing to do is to look on the side the brush bar housing and click this reset switch.
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Brush Roll Turned Off

If it is, turn it off and see if your brush rolls work. Many Dyson units have this feature. Many Dyson units also have a switch which prevents the brush roll from spinning when the vacuum is in the upright position.

To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
Clear the brush roll of any hair and debris and inspect by placing it on its end and spin. The brush should spin freely. If it doesn`t spin; it may be time to replace.
Inspecting the Vacuum Commutator for Motor Brush Problems

Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.

If you checked your brush roll, floor setting, and belt but your brush roll is still not spinning, that means you probably need a Shark micro switch replacement. This small switch tells the vacuums brush when to start spinning.
From Left to Right: Round Volumising Brush – Long, fine bristles direct air deep into the hair to give body, creating tension to shape hair as it dries. Small round volumising brush – With a slim head and long, fine bristles. Directs air into the strands of hair, while bristles shape hair as it dries.
The complete version of the Airwrap comes with both a soft smoothing brush that`s gentle on the scalp and a firm smoothing brush for thicker, frizz-prone hair.
If your machine has a clutch, the reason the brush bar isn`t spinning is unlikely to be a snapped belt. The clutch allows your brush roll to be turned off (for certain types of hard floors, etc.). First you should check if your brush bar is turned on. Try to turn the knob one click clockwise to the “auto” position.
If your vacuum cleaner had a strong acrid burning smell before it lost power then the chances are the motor has failed which will require a motor replacement.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
Now the part of your Dyson which is contact with the floor most is the brush roll and the soleplate, and not surprisingly, they very often get damaged or wear out. Fortunately they`re very easy to replace, and I`m going to show you how.
If your dyson vacuum isn`t turning on, don`t panic – there are a couple possible causes. It could simply be that the vacuum overheated and shut itself off. If that is the case, wait 24 hours and turn it back on. However, another problem with dysons are failed power switches.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
Batteries don`t last forever depending on age and use. You may need to buy a new battery if your Dyson vacuum is turning on and off after only a few minutes of use.
After a year or so, you may need to replace your vacuum`s beater brush. If the bristles seem to be squished, broken or are varying heights, it`s time to replace the brush. These can be found online with the vacuum`s brand and model of your vacuum cleaner.
On average a brushroll should be replaced every year or two. If you`re not sure if the vacuum is working as good as it could or should be, replacing the brushroll can be an easy fix .
Many universal motor malfunctions are caused by wearing down of the carbon brushes, the soft blocks of carbon that complete the electrical contact to the motor`s commutator. When these brushes become worn, the motor will spark, and electrical contact may be incomplete.
Almost every time that the brush stops turning, it is because of hair wrapped around the brush roller. You will burn out the belt if you use it too long in this mode. Your only fix is to take it apart and and clean it (and cut any hair stuck in it in the process).

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn on. Tried cleaning the brush and hitting hte reset button to no avail. This upright has a triple setting switch and I checked the each of the wires seem to be attached. Tried rotating the brush by hand and it would not budge. Was going to “encourage” the brush to turn with a set of articula
ANSWER : There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
.rogerpotts_10.jpg.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
. rogerpotts_9.jpg.
.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
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.http://www.aerushome.com/storelocator/

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Brushes do not rotate and pickup not good – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and cleared any threads or hair from around the brushbar, you should be able to reset the machine. For assistance in doing this, please follow the steps shown in our online Support guide:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

The video embedded below may also be useful.

This should resolve the issue, but if you’d like any further help or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

My Dyson Animal has good suction and works fine for actually picking up dirt, but when I use the vacuum with the roller, I hear a grinding/rumbling noise. Its only when I use the vacuum with the brush rotating. It does not happen hen I shut the roller brush off. The belt is fine. I cannot figure out what is wrong as there are no clogs, debris, or foreign objects stuck in the brush or in the belt. The noise seems to be the only issue. The vacuum picks up fine. It just doesn’t sound right a
ANSWER : Trace the path of the suction into the tank and see if there is anything loose or ingested..Also, remove the brush and clean as best you can. Perhaps there is something caught in it. Lubricate where it makes sense with some WD40.

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Electrolux vacuum brush not turning problem:

was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help

ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

HOW TO GET BRUSH OUT OF dYSON DC24 – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.

I hope this helps – if you’d like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Read Full Q/A … : Dyson Ball DC24 Bagless Upright Vacuum

Hi, my name is Mea Archer, owner of the vacuum cleaner blog, the niche website that I have developed to provide the most up-to-date news, reviews and the latest advice and information for all things vacuum cleaner related.