Bissel pro heat complete 2belts are intact and positioned properly

How to Identify and Fix Common Vacuum Problems ?

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If brush will not turn by hand, or belt is broken, replace the damaged part by ordering online at BISSELL.com. Clean off any debris on the brush. If the brush is still not turning, please take the unit to an Authorized Service Center to have a Quality Technician inspect the unit.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.
Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine, by pulling the tab. Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed, you may reassemble the brush roll and brush window.
First, check to make sure the clean tank has water and/or the water & formula mixture in the tank. If your tank is empty, this could be the reason your machine is not spraying. You will need to fill your clean tank again. Reseat the tank and ensure it sits snug on the machine.
A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
Check to see if the collection water tank outside the bladder is full. The float will activate to cut off suction. Empty the collection tank and test for suction. If there is still no suction at this time, please visit a BISSELL Authorized Service Center.
You may have stalled the brush motor. To reset, turn off and unplug, then plug back in and turn on. The brush roll may have lodged debris or other entanglements keeping the brush from rotating.
Remove the brushroll and clean all hair, string, and lint from the brushroll bearings. If the vacuum cleaner brush still doesn`t spin after you clean the brushroll, consider replacing the brushroll.
If you are finding that the brush head is not spinning or the light is not working, the contact patches between the main body, extension tube and the floor head may need to be cleaned. Ensure that the two connection points are clean and have no dust which could cause the connection to fail.
Clear the brush roll of any hair and debris and inspect by placing it on its end and spin. The brush should spin freely. If it doesn`t spin; it may be time to replace.
The brush rolls can be gently removed and replaced with new brush rolls. There is a small belt and end cap on the other end of the brush rolls. That belt needs to wrap around the tooth end of the brush rolls and the end cap needs to be secure before re-assembling the machine.
Includes one Pump Belt, COG Pump Belt, and the Brush Belt.
Make sure the Clean Water Tank is seated correctly on the machine. If it isn`t, turn off and unplug your machine, remove and reseat the tank until it clicks into place. This is also a good time to check for cracks or leaks in the tank. If it`s damaged, a replacement can be ordered on BISSELL.com.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
In Line Filter Assembly (includes Cap & Filter) for ProHeat 2X Upright Carpet Cleaners (equipped with In Line Filters) and Lift-Off Upright Carpet Cleaners. Fits in the top portion of the foot of the Carpet Cleaner, under where the Dirty Water Tank sits on the foot.
If it doesn`t spin, replace the brush roll. Inspect the belt, replace if it appears damaged. Place the belt back on the motor gear, pull the belt over the brush roll and place back in. Position the brush roll end opposite of the belt to line up with the tab.
If it doesn`t spin, replace the brush roll. Inspect the belt, replace if it appears damaged. Place the belt back on the motor gear, pull the belt over the brush roll and place back in. Position the brush roll end opposite of the belt to line up with the tab.
If it doesn`t spin, replace the brush roll. Inspect the belt, replace if it appears damaged. Place the belt back on the motor gear, pull the belt over the brush roll and place back in. Position the brush roll end opposite of the belt to line up with the tab.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Spin brushes spin freely on steam vac when not attached to cleaner indicator screen not dirty speed selector is in high position brushes are clean spin brush indicator when brushes attached to machine does not rotate
ANSWER : If this is a Hoover Steam vac, the turbine which drives the brushes is bad. If not a Hoover, then what is it, they are different, need brand and model number.

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My model F5906-900 — problem is the brushes have stoped working… I pulled the brush assembly out by holding the two tabs, and all seems clean and the brush assembly rotates easly… onced the brush assembly is removed. What I did notice is the female driver slot (found in the main assembly unit) that drives the brushes seems stuck..Is that normal when the machine is not hooked up to power? How can I get the brushed going??? it is a good machine, but the brush options is important too it’s ab
ANSWER : (1) Assure the Brush Control on the hood is NOT set to the OFF position.
.(2) Remove the brush assembly by pulling/unlatching it from base on each side.
.(3) Does one of the brushes have the drive pin present? It should be about ¼ inch square, and two inches long. It attaches the brushes to the drive mechanism.
.(4) Remove and clean the intake filter. One the base of the cleaner, behind the brushes, squeeze the two red abs together and pull the panel down to access the screen. Clean the hair/debris off the screen and reassemble.

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My hoover spin scrub brushes stopped spinning and i have cleaned intake filter and tried to turn the thing that spins it…when brushes are off the hole turns then as soon as i connect brushes the brushes will not turn what else can i do!!???
ANSWER :
This video may help you

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I have a Bissell Pro Heat 2X carpet cleaner and the brushes spin, then stop. I turn it off and when I re-start, the brushes do not spin until I push foreward. The it spins and stops again. Both belts are tight. The brushes spin if held above the carpet, but upon contact with carpet it stops. Same thing on a hard surface.
ANSWER : The reason for the brushes to stop when it is above any surface is there is a switch in the handle that stops the brushes so it dont burn your motor up it may have a faulty switch.

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Why wont the brushes spin? I have had this machine for about 3 years and it has always worked great, tonight the brushes will not spin at all, it still sprays and sucks up the water. We took the brushes off and were able to spin them by hand
ANSWER : In this machine there is no belt. The brushes actually spin by vacuum and in the turbine assembly there is a small wheel bearign which rusts out. You will need to remove and repair or replace the turbine and gear assembly P/N should be 43191009

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Just purchased this Dyson dc24 today. brush doesn’t spin after gettin tangled in a cord. removed the cord from the brush OK.
I have several times:
removed the brush and replaced it OK.
pushed the red button by the brush.
pressed the brush power switch.
ANSWER : When you removed the brush roller dod you examine the end of the actual roller that is opposite from the removal opening. There is a gear that the roller fits over that may have gotten stripped when it became tangled. Check that the gear has not rounded off and look inside the roller bar to see if the area where the gear fits into may have gotten stripped as well. You might try to operate the vacuum without the roller brush installed for a few seconds just to see if the gear turns. When I say gear, it is actually a somall “post” about 1-2″ long that the roller brush fits over. Hope this helps!

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Electrolux vacuum brush not turning problem:

was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help

ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.

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The brushes on my Hoover Steamvac Widepath LS SpinScrub model # F6040 900 are not spinning. What should I do to get the brushes spinning again?
ANSWER : On those models the brushes are turned by suction.
1. Check the lower tank to be sure its completely closed and sealed.
2. Check the lower tank to be sure the tools filler plate is in place (if you used the tools recently)
3. If both 1&2 ok, manually turn the brushes, if they do not turn freely you may have a stuck turbine or bad brush block.
4. Take the brush block out by releasing the tabs on each corner being careful not to break them.
5. Place a large flat blade screwdriver in the square drive hole that drives the brushes under the machine. Gently turn. It should turn slowly with some resistance. If it turns slowly it is ok. If it turns with no resistance it may be bad as well. If it will not you may be able to break it loose with some even pressure being careful not to strip the hole. If it will not turn or makes a lot of noise replace the Turbine assembly.
6. If the brush block has a broken drive shaft or will not turn replace the brush block.

Here is what that brush block should look like.
http://www.vacuummedic.com/product.php?id=206

Good Luck!

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