Kirby G4 Bagged Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Clog located in the vacuum hose

Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.

Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

All vacuum cleaners operate based on air flowing from the opening at the cleaning head or tool, through the vacuum cleaner and the bag and/or filter system and then out the exhaust port. This airflow is created by the vacuum motor, which also may be referred to as the suction motor.
If there is a clog in the vacuum, you won`t have good suction and the vacuum won`t work. The clog can be in the vacuum head, the hose or where the hose meets the actual vacuum.
Kirby vacuum cleaners are made of die cast aluminum where most other vacuums are made of plastic. This makes the Kirby vacuum more durable than other model on the market. This is why the average lifespan of a Kirby is over 30 years.
Kirby vacuum prices are higher than many vacuums found at big-box stores, but that`s because Kirby vacuums are made of durable materials that will last for years. Why replace an inexpensive vacuum over and over again when you can purchase a Kirby vacuum? This complete home cleaning system that will last for a lifetime.
Q: What is the N/D pedal on the back of the Kirby for? A: This is your Neutral/Drive pedal. When you are vacuuming or using the carpet shampooer in the upright position, push down the Drive (D) pedal. This activates Tech Drive® power assist to make pushing your Kirby easy.
On most Kirby vacuum cleaners, filtration is managed by the filter bag that is used to collect dust and debris. However, some models offer a secondary level of filtration in the form of a foam filter or a screen filter.
While extreme suction power may offer peace of mind to homeowners who want to feel confident that their vacuums are effective at sucking up dirt and germs, it can be very damaging to your carpet and should be avoided! For high pile and premium soft carpet, be sure to avoid vacuums with concentrated or sealed suction.
The most common problems found in vacuum cleaners are low suction force, excessive noise, burning smell, vacuum not turn on, and overheating. These issues can be fixed by either cleaning the device or replacing some parts of the device. At times, it is best to seek a professional to fix the cleaner effectively.
If the filter bag or canister is too full, it cannot pick up any additional particles and will simply jam or the motor will overheat and shut down. So, when you suspect your unit is about 75 per cent full, empty it!
One of the easiest ways to increase vacuum cleaner suction is to empty the dust bag or container. Dust containers need to have enough space for airflow, otherwise, they could get clogged and have less suction power. Regularly check your dust compartment and empty or change it when it`s already 70-80% full.
The suction power is to be measured at the end of the tube of a complete vacuum cleaner (i.e. with tube, hose and filters – but without nozzle). Some manufacturers show the results from measurements made at the suction of the actual vacuum cleaner.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Carpet got stuck in brushes,when i tried to cut it on it would not come on
ANSWER : Make sure, that you installed nozzle back on Kirby correctly. How to do it you can see on our website:
http://www.goodvac.com/articles.asp?id=143

Good Luck,
Rocky

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My carpet cleaner (bissell proheat plus) is not steaming, dispensing cleaner. Seems like there’s a little thingy that should be spinning or turning….. When I work a small area of carpet, it just leaves behind dry blobs of carpet gunk like pet hair. I had to use a carpet sweeper to clean up. FYI – I filled the cleaning fluid container and after trying to clean the carpet, it did empty out but the carpet isn’t wet. Any tips? The manual doesn’t help.
ANSWER : You need to replace the pump belt. Here is the belt you need:

Bissell ProHeat Belt

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We have a Bissell Proheat Cleanshot 2X Model 9500 Steam carpet cleaner. The first time we used it things were great. The second time we used it it left tracks in the carpet. We have no idea what caused this. We tried using the machine on an entirely different carpet and it did the same thing. After vacuuming the carpet about 10 or 12 times, the tracks are still embedded in the carpet – HELP!!!! We’re read and reread the manual and contacted customer service and received no help.
ANSWER : First things first. It’s only the second time you have used the machine, so it must be fairly new. If you have a receipt and the unit is less than a year old you should take it to an authorized Bissell repair center and have the machine inspected under warranty.
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.Otherwise, The jets on this unit clog easily, there are two of them and you can locate them under the recovery tank towards the front of the machine, and blow them out with an air compressor. To prevent the jets from clogging in the future make sure to flush all shampoo out of the machine with clean water when done using it. That is most likely your problem.
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.If it is leaving black streaks on your carpet it could be coming from a burnt belt or melted brushroller part, in which case inspect the belts and brushrollers and replace the damaged pieces.
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.I hope this helped
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.Good Luck

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We have the water hooked up at the back of machine. there is a spout for the water to come in and fill the ice tray.but is does not. If we turn the water on it fills up the space under the ice basket. I keep getting red light and then the two smal llight one ice and one water come on. We can hear the motor trying to fill the ice try and then lights come on. Please help me this so I can use this product. It did not come with a manual.
ANSWER : The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn’t seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.
With the fill tube blocked with ice the water can drip down the back wall or drip into the ice bin or just stop up. You can use a hairdryer to thaw the tube out.

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I sucked up a sock into the carpet attachment of my electrolux 3500 series and the carpet attachment cut off. After the sock was easily removed (it was only wrapped around the brush part) I reattached the carpet attachment, turned the vacuum on and flipped the switch to turn the carpet attachment back on, but it won’t come back on. How can I fix it?
ANSWER : Did you press the reset button? There will be a reset button either on the back of the unit just below the bulkhead or on the top side of the base.
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.Locate the reset button and press; this should allow the carpet attachment to resume operation.
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.If you require an Owner’s Manual try downloading the Epic 3500 manual from this site:
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.http://www.aerusvacuums.com/support/manuals/index.cfm

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Carpet stained recently cleaned my cream coloured carpet in my entrance hall with a carpet cleaning product, wet foamy spray type, ran out of this and found a part bottle of a different brand in my cupboard, used this to finish off however must be some sort of reaction and carpet gone a greenish colour i think (colour blind sorry ) any idea’s of any product that might restore my carpet, will try anything, nothing to loose. thank you Peter McGurk Goole East Yorks
ANSWER : Ok in the future try to have carpet cleaned only by a pro. For spot cleaning use white paper towels or dish towels and warm water. (ONLY WHITE) 99% of fabric is white and then dyed to color and if you use a color cloth you might pull the dye from the cloth into the carpet. Now what you can try is your basic dishwashing detergent like electrosal with warm water and a dishtowel. little at a time try to blot not rub. try AFTA if that doesnt work. wet the rag first with warm water. pour the afta on the wet rag not on the carpet.

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For some reason, our shark steam mop stop working. Usually after I plug the steam mop, the power light would light up then you would hear & see steam coming out of the mop’s head but all of
ANSWER : HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL “SHARK 3” MUCH BETTER

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I have a modelF5914-900 steamvac cleaner.serial #0704 0011 4711 I cleaned the carpets in my house and then started to do the stairs with the stair attachment. I got down to the last four stairs and the solution would no longer come out. I checked the tank and hose connection and tried priming the pump per the instruction manual. nothing worked. Could you make a suggestion as to what the problem could be? Thank You
ANSWER : Check fuses goin to the pump, is the pump working? if so you may have an air pocket or a air leak in the intake.

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