Dyson DC31 Animal Bagless Handheld Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.
Check to make sure the vacuum is switched to the correct mode. The switch should be in the Power and Brushroll mode to make the roller spin. If it is in just the power mode the roller will not move. The brushroll indicator light should be green when working.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.
As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.
If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Liaison
was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look at www.dysonmedic.com which has some excellent info on dismantling and repairing a DC07, but unless you have access to such tools, and feel confident to tackle it, it’s probably time to call Dyson or a Vacuum repairer.
Let me know if this helps.
..Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.