Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Check for blockages and check the filters if its taking that long!
From your description of the problem, it sounds as though the bin inner is missing. To confirm this, if you remove the cyclone and bin from the machine, then separate the 2 pieces as if you were going to empty it, when you look at the bin assembly, there should be a circular coloured piece of plastic in the base of the bin. This plastci piece should have a large black/grey rubber seal around the top. If this part is missing, the dust and debris will not collect in the bin, instead it will collect on the filter.
If you find that this is the problem, you can purchase a replacement bin assembly (including the bin inner) from our website at www.dyson.com.
If this is not the problem and the machine is correctly assembled with no blockages and a clean pre filter, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US) for further assistance.
Dyson Customer Service
.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.
.Remove the sole plate turn the 3 plastic screws to unlock & lift off.
.Now remove the blockages that have accumilated from the oppening of short clear hose.
.Check you can turn brush roller & check belt.
.Now reassemble switch on pull handle back & look under machine is brush spinning ?
.If not check the knob on side of machine is in drive (D) position.