Dyson DC15 All Floors – The Ball Bagless Upright Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked.
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Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
I’m sorry to hear you’re having difficulties with your DC28. The machine is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine. For help in doing this, please refer to the video embedded below.
You may also find our online support guide useful:
http://www.dyson.com/support/help.asp?article=1241&product=DC28-ANIMAL
This should resolve the issue, but for any further help or advice with your machine, please call us free on 1-866-693-9766 – or if you email us at [email protected], someone will be in touch as soon as possible to provide assistance.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.
The beater bar motor turn-on mechan
Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.
When the motor and the belt is OK the problem could be on electrical wiring and switch.
If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.
Thank you and don’t forget to rate my answer.
http://media.dyson.com/downloads/UK/floorcare/Manuals/dc15_manual_uk.pdf
I’m sorry to hear you’re having difficulties with your DC15. Our advice on resolving this issue would depend on the sort of noise your machine is making. Please get in touch with us directly so we can run through some troubleshooting over the phone with you to determine the cause, and provide further assistance.
You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) – it will help if you have the machine to hand when you call. We’ll look forward to hearing from you.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
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he first check is to ensure that the brush control dial is set to the correct centre position when the machnie is locked upright. When you release the head the dial should move forward to the on position and the brush bar should start turning.
We would also recommend checking the brush bar and soleplate .area and removing any blockages or hairs/threads that are wrapped around. the brush bar.
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.Full details on these checks can be found in our Support section online .at www.dyson.com.
.
If you still require help with your machine, please do not hesitate to contact our Helpline on 1866MYDYSON.
.Kind regards
.Darran
.Dyson Customer Service
Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions and removed any threads or hair from the brushbar, you should be able to reset the machine. For guidance on doing this, please refer to our online support guide:
This should resolve the issue, but if you’d like any further assistance, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset your machine. For guidance on doing this, please follow the steps shown in our online support guide:
http://www.dyson.com/support/help.asp?article=866&product=DC15-SY-STD
This should resolve the issue, but if you’d like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com