Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Push your handle firmly forward and listen for two clicks to lock in upright position. Check the wand Open the cap on the handle and slide the wand upwards until both the wand and hose release from the machine. Press the button on the end of the hose to release the wand.
Slide the handle onto your machine until it clicks into position. Position the wand into the end of the hose. Press the wand release button on the end of the hose and slide the wand all the way down. Position the wand and hose in the handle recess on your machine.
You do have to hold the button in while using this, but the way the Dyson is engineered it isn`t a big deal at all.
There is a hinged piece at the top of the wand… flip that up then you can pull the wand out…. there is also a button lower on the wand/hose that you press to release or unlock it when you are wanting to stow it away.
Cause 1: Clogged Nozzle

Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose. Next, check the hose itself. Feel along-side the hose to check for a blockage. If a blockage is present, use a tool to pull out the blockage.

You also have to swap between two different brushes depending on whether you use it on carpet or bare floor. It takes four hours to recharge—longer than most other models—and doesn`t stand up on its own. Dyson covers it with a two-year warranty.
No More Finger Pain: This trigger lock is compact and lightweight, with no extra burden on the vacuum cleaner. By installing it on the power button of the cordless vacuum, it allows you to use the vacuum cleaner effortlessly and conveniently, without having to hold the button while vacuuming.
The Dyson V6 is designed so that you can store the unit on the charger. Storing the Dyson on the charger will not harm the battery and it is not necessary to use the unit until the battery is depleted.
Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

One of the first things to do when your Dyson vacuum cleaner keeps starting and stopping is to empty the bin. It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening.
There is a hinged piece at the top of the wand… flip that up then you can pull the wand out…. there is also a button lower on the wand/hose that you press to release or unlock it when you are wanting to stow it away.
There is a hinged piece at the top of the wand… flip that up then you can pull the wand out…. there is also a button lower on the wand/hose that you press to release or unlock it when you are wanting to stow it away.
Central vacuum wands are the extension pieces either metal or made of ABS plastics that connect the handle of your central vacuum hose to your cleaning attachments. On this page, you can choose wands to fit your central vacuum hose.
If your Dyson vacuum is producing whistling noises, it may be the result of air leaking out of the vacuum`s vents. Check for broken seals and incorrectly-fitted parts. Broken seals may need to be replaced.
Dyson invested £2.5 billion in research and development.

While you might feel that this is the reason their products are expensive, you`re highly mistaken. This investment was mainly to accommodate a centre for their 1,200 employees, 22 laboratories, prototyping space, and areas for collaborative work.

A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
The DC15, known as The Ball was released in 2005 in three variants, the DC15 All Floors, Allergy and Animal, and is loosely based on the DC14.
According to Dyson the belt should last the lifetime of the machine. If you are having problems with the brushbar rotating here is an interactive link which shows how to check the brushbar and how to reset the cleaner. http://www.dyson.co.uk/support/dc24/dc24…
If your vacuum`s belt is misaligned, it may cause unusual sounds and smells like burning rubber due to a build-up of friction and heat. Use the Dyson Ball Animal Brushbar Replacement Guide to remove the vacuum`s brush bar and view its belt.
It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
Batteries don`t last forever depending on age and use. You may need to buy a new battery if your Dyson vacuum is turning on and off after only a few minutes of use.
Dyson offers a 2-year warranty on all cordless machines and parts, including the battery. If your machine is within its warranty period, we`ll replace the battery for you free of charge.
The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it`s next used.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Dyson ball DC24 when you put the handle in the tube the handle goes toofar and pushes the bottom open
ANSWER : Hi there,

I can confirm that what you’ve noticed is part of the valve mechanism, which switches the airflow from the hose to the cleaner head when you replace the wand on the machine. This is a normal feature of the DC24, and nothing to worry about.

If you have any further questions about using or maintaining your machine, please visit www.dyson.com and click ‘Support’, or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

I have a Dyson Animal upright (purple). I took it apart to clean the cyclone chambers. When re-assembling the bottom closed before the opening rod was inserted. I can’t get the opening rod installed with the bottom opening closed. How do I open it? Thanks.
ANSWER : I looked in our DC07. I would try removing the top again and getting a long dowel or the opening rod, insert it down into the unit and PUSH. The opening rod opens the latch by pushing it, not pulling it. Here are some pictures of the latch. Top pic is in the unlock position. Bottom is the normal position.

I hope this helps.
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Have Dyson DC 14. When tilt to vacuum, the handle and coiled hose comes away from the unit. The problem started when the little purple ridged curved part on front of vacuum cleaner right below handle came loose and a spring fell out from somewhere–don’t know where. I pushed on the purple ridge part and it snapped back on. Now, can’t get it loose again, don’t know where the spring goes, and handle still comes loose from vacuum.
ANSWER : I’m not positive whether or not this is the wand handle because there are several versions of the DC14. However the device the locks and unlocks the wand in place is pretty similar between all the versions.

The first picture is the wand release catch spring. The second is the wand. The purple piece is the wand release catch. It is held in place at the bottom by two plastic pins. Basically the catch release is pressed over the two pins until they lock in the two holes at the bottom of the catch release. To get it off you need to pry it off and over the plastic pins. The spring simply sets in between the wand shaft and the back side of the catch release. There should be a spot on the back of the catch release to help hold the spring in place. If not you may need to replace the catch release.

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Please let me know if you need any clarification on anything or just need further information and I’ll be glad to help.

Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

This is embarassing, but I have just looked at the Dyson DC07 manual and at my Dyson for about 20 minutes, and I can’t for the life of me find the wand release button on my actual Dyson…..the manual pictures don’t look like the parts on my Dyson….I don’t have a hose with a wand release button….the hose just goes straight up inside the handle….Can someone help me? Thanks 🙂
ANSWER : Hi the wand release button is located directly above the the Cylinder release button. The wand release button looks like the picture below. In order to releease the wand you must firstly make sure the Electrical cable is not wrapped up for storage. So unwrap the electrical cable. then find the item as in the picture. Press this button in and at the same time lift the wand. This will realease the wand from the spine of the Dyson. dumfriesdon.jpg

My Dyson DC14 Animal doesn’t have the suction it used to. The piece in the back on the bottom – a flap it appears – stays open now, causing the machine to make a louder noise than usual. At first, if I put my hand on the flap opening it would close, allowing for normal suction. Now, it stays “open” permanently”, causing the loss of suction.
ANSWER : Hi its Darran at Dyson.

Having had a look at a DC14 here, I am unsure as to the part you are referring to. So that we can help you further, please contact our Helpline free on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Please have your machine with you when calling.

Kind regards
Darran
Customer Liaison

I broke the handle part of the shark steamer #53101. I don’t have the book to try to tell you the parts I need. Can you send me a picture or a copy of the steamer. It is purple. The above number may not be the correct one. It is broken in the center part. It has a little small circular piece that joins the two pieces which are broken. The beginning of the handle at the bottom of the steamer and the next session which has the steam release. The top of the handle is okay . It the middle and bottom
ANSWER : Hi,
Ann there are very few parts for these…

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101