Dyson Ball DC24 Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
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Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose. Next, check the hose itself. Feel along-side the hose to check for a blockage. If a blockage is present, use a tool to pull out the blockage.
Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.
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the most relevant questions and answers related to your specific issue
I can confirm that what you’ve noticed is part of the valve mechanism, which switches the airflow from the hose to the cleaner head when you replace the wand on the machine. This is a normal feature of the DC24, and nothing to worry about.
If you have any further questions about using or maintaining your machine, please visit www.dyson.com and click ‘Support’, or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
I hope this helps.
The first picture is the wand release catch spring. The second is the wand. The purple piece is the wand release catch. It is held in place at the bottom by two plastic pins. Basically the catch release is pressed over the two pins until they lock in the two holes at the bottom of the catch release. To get it off you need to pry it off and over the plastic pins. The spring simply sets in between the wand shaft and the back side of the catch release. There should be a spot on the back of the catch release to help hold the spring in place. If not you may need to replace the catch release.
Please let me know if you need any clarification on anything or just need further information and I’ll be glad to help.
Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.
You may also want to refer to our online Support guide:
This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.
If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.
Dyson Customer Service
Having had a look at a DC14 here, I am unsure as to the part you are referring to. So that we can help you further, please contact our Helpline free on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.
Please have your machine with you when calling.
Ann there are very few parts for these…
Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…
Here also is a link to get any of the Shark Manuals that you need.