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Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
The most common cause of no power is the machine overheating and cutting out. In this case once the vacuum cleaner loses power leave it for at least half an hour and then try turning it back on again. If it comes back on again after an hour then clean your filters and check for blockages.
It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
A blockage in the machine, causing a reduction in airflow. A blockage in the head, causing it to stutter in use. An issue with the electrical pins, either in the wand or floor tool.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
If all you hear from the vacuum unit is a click at the when you try to start the vacuum motor from inside the house, then the motor in the unit is dead and has to be replaced. A strong odor from the shellac, which coats the copper coil windings, is an indicator that the motor is about to or has burnt out.
If the machine switches on and off in quick succession, while making a pulsing noise, it could be an indication to either a dirty/blocked filter or an obstruction in the machine affecting the airflow. In the event of an airways obstruction the machine is designed to pulsate.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
If your vacuum cleaner keeps turning off, this could be due to the following reasons: Blockages – check the hose and head for any obstructions. Filter – always check your filters, if these are clogged this could be causing the vacuum cleaner to work harder and lose suction power.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
If your brush is scratching your floor, or not cleaning as well as it used to, then you may want to replace your brush bar.
If the machine is cutting out/pulsating, this will indicate a blockage. Be careful not to pull the `ON` trigger while looking for blockages. Operating the machine while it is partially dismantled could result in personal injury.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Dyson DC 24 brushbar motor stops working , every so often , I press the reset button then it works for a while and stops again till I press reset again.
ANSWER : Hi there, it’s Jack at Dyson.

DC24 is equipped with a safety device which shuts off the brush bar if something jams it – for example, a shoelace or a rug fringe. From what you’ve described, it sounds like there may be something in the cleaner head which is jamming the brush bar. It’s also important to remove any threads or hair from around the brush bar regularly. Please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

You may also find the video below useful. Make sure that before you test the machine, you’ve reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

I’m confident this will resolve the issue, but if you’d like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

I have a Eureka Boss Model 411… I need to know where the reset button is for the suction motor. The canister was clogged on the backside, I didn’t see it and the suction motor shut off. I have cleared the obstruction, but don’t know where the reset is for that motor. I know how to reset the brush head motor.
ANSWER : If your vacuum motor overheats, it will stop working. it will start working again once it cools.

Dyson 24. I just bought a new Dyson ball 24 and the brush won’t turn on, I tried to follow instruction and push the red button to reset it also next to the power button but doesn’t do anything. Any suggestion.? Thanks Sam
ANSWER : IT COULD BE STICKING TRY WD 4O OIL EACH SIDE OF ROLLER\011

We have a dyson dc 07 animal the machine was working fine then switched off after returning to the machine minutes later it wouldnt switch on, i removed on off switch cover and used a short piece of wire across the brown wires flicked the wall switch and it worked, aha i thought faulty switch aquired a new one to no avail and now even the short piece of wire trick doesnt work, has the motor died do you think, it wasnt over heating or making strange noises prior to refusing to work
ANSWER : It could be the motor. I’m having to replace the brushes on my DC 05. It appears that you can only get brushes for the YDK motors in the DYSON, not the Panasonic motor. Which might be saying something about the YDK motors. What happens is that the carbon brushes wear down which is normal. However, the contact wire from the brush to its connector is set so that when the brush wears down, the wire is short enough to stop the spring etc from damaging the commutator. The end result is that you get an intermittent operation of the motor before it finally dies.
.I believe all the DYSONs come with the option of both motors and you cannot really tell which motor you have until you take the thing to bits. You also cannot change motors without changing various other parts on the hoover. On my DC 05 the writing on the YDK motor tells you which one it is.
.This website www. tasweb.org ,select the DC 05 option and scroll down tells you how to take the thing to bits. A search on google etc for your DC 07 may give similar results. Best of luck!

Press the power button on – good got a green light (new battery)
press the clean button – got a green light

iRobot runs for a couple of seconds and stops, then starts, then stops. After two or three times I now have a red light on for the Status.

All of the wheels seem to be clean. I used compressed air to clean the underside. But still have the start stop problem.

ANSWER : How many times does the red light blink before it pauses?

The beater bar motor doenst work when i push the bar button the bar button doesnt light up like power button how can i test bar motor or bar switch or what is the common problem wiyh this model I have 2 that dont work the same way
ANSWER : If it do not work …and you already are on the second one that behaved in the same way it may be a problem with the power in your place and the cause it may be the main fuse…Im not sure where is located in this model but it has to be near the power cord entry …Anyway ..to check the power flow you have to open it without breaking the power flow …and than plug int and push the start ..and with a power checker (screwdriver like that checks the presence of the electric power ) or a voltmeter ..or other measurement device …check the power flow from the entry to the motor…..this way you will see if the power is present …if all seam to be ok ..even at the contact point at the motor…it means that this is damaged …and for electric motors the usually damage are the coil magnetos …

My dyson dc 24 just stop picking up. There is a
ANSWER : Check to see if the brushes on the bottom are turning if not change the vacuum belt.

Dyson DC 25 Ball – no power to motor
ANSWER : Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.