Vacuums\015 I have a Dyson DC28 Air Muscle Vacuum that I can’t release from the upright position. Normally I put my foot on the area that they recommend to unlock the upright positioning, as to vacuum like you would normally do with an upright (when you are not going to be using the attachments). It is jammed and I feel if I apply any more pressure I am going to break something within the mechanical functioning. What do you recommend?\015
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked.
The machine allows you to clear your WiFi settings, restoring the machine to the factory default. Press and hold the `Standby ON/OFF` button on the purifier for longer than 20 seconds.
These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
If the vacuum is still hard to push, tilt it back far enough that you can inspect the moving brush while the vacuum is running. Be careful to avoid getting too close to the moving parts. If you see that the brush is not turning, that means you will need to replace the brush belt.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
.
.First, get some graphite lube.
.
.Lay the vac on it’s ‘face’.
.
.1) On the underside of the vacuum, there is a 1/2″ wide ‘groove” in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it ‘up’ into the machine, the groove will ‘end’. Just past this point there will be a small black plastic piece with little ‘ears’ that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn’t releasing. (I’ve painted the ‘ears’ red in the attached photo)
.
.2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.
.
.3) Flip the vacuum over onto it’s ‘back’ and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism
.
..

this problem. Stand behind your machine, lean
over and look at the front: Right in the center of the opening between the
machine and the beater bar head, you will see a black tab. Simply slide a
thin, flat-head screwdriver down and magically the machine will
release. NOW: once it\\’s released, simply examine the area where your
screwdriver JUST slid down…see the dirt and gunk? DON\\’T follow the
MANY suggestions of adding lubricant “which only works for a short
while” (by their own admission) WIPE AWAY THE DIRT AND GUNK and voila!
YOU are now a “certified technician” and you didn\\’t have to sit through
any technical school to get there! You go girl!!!!!!!
The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.
If the brush control should be in the centre position and move forward to the “on” position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
.
.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
.
.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
.
.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
.
.Hope this helps!!
.Marci