Dyson DC31 Bagless Handheld Vacuum\015 I’ve had my Dyson DC31 handheld vacuum cleaner for a few months now. I use it for cleaning everything including fine saw dust and powdered concrete. I recently cleaned it and now, even after charging for a whole day, the my dc31 only runs for less than 1 minute.\015
How to Identify and Fix Common Vacuum Problems ?
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Also, make sure the charger is plugged in correctly too. Batteries don`t last forever depending on age and use. You may need to buy a new battery if your Dyson vacuum is turning on and off after only a few minutes of use.
Check the hoses, the filters, and throughout the vacuum, and clean out any blockages or clogs. Vacuums will likely also have a recommended cooldown time to ensure that the vacuum won`t overheat. You will need to wait for that time before you turn the vacuum back on.
(don`t use detergent or wash in a dishwasher or washing machine). Rinsing under the water supply then gently squeezing the water out of the filter. Repeat until the water runs clear.
Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.
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I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few.seconds at a time with each trigger pull. My husband called Dyson.(Canada) and without hassle they shipped us a replacement part which I.just received this morning. The replacement part sent to us is: DC16.Main Body with Rating Plate. It is also under warranty for 1 year. The.great customer service makes up for the flaw in the machine. Also,.Dyson is aware of the problem. Hope this helps.
What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.If you need any further assistance, please post back.
.Please rate this solution if you find it helpful. Thanks!
From your description of the problem, it sounds as though there is a problem with the battery.
Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.
Dyson Customer Service
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.Dyson Customer Service