Dyson Vacuums
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
Check Your Battery & Charger:
Also, make sure the charger is plugged in correctly too. Batteries don`t last forever depending on age and use. You may need to buy a new battery if your Dyson vacuum is turning on and off after only a few minutes of use.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
Check For Clogs or Blocks In The Vacuum
Check the hoses, the filters, and throughout the vacuum, and clean out any blockages or clogs. Vacuums will likely also have a recommended cooldown time to ensure that the vacuum won`t overheat. You will need to wait for that time before you turn the vacuum back on.
Intermittent power
Dyson fan heaters and hot and cool purifiers have a positive safety feature where the machine deliberately switches off after 9 hours of continuous heating. This would also occur if the machine is set to auto and providing heat constantly for 9 hours.
The Dyson DC41 upright released in late 2011 as the replacement for the DC25, is the first upright vacuum with Dyson`s new Radial Root Cyclone technology as well as an automatic height adjuster which provides the maximum amount of power in the suction head.
If your Dyson vacuum refuses to turn on, its battery might not be charged. Charge the vacuum`s battery for at least two hours. After the battery is fully charged, power on the vacuum and try using it again.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
Overheated Motor
If your vacuum was working fine and then suddenly shut off, it may have overheated. Most vacuums are equipped with a thermal protector safety switch that won`t allow the motor to run when it becomes overheated. You will need to wait for 30 minutes to 2 hours, depending on your machine, to try again.
If the filter bag or canister is too full, it cannot pick up any additional particles and will simply jam or the motor will overheat and shut down. So, when you suspect your unit is about 75 per cent full, empty it! Don`t wait until it`s packed to the brim, clean it out and prevent the breakdown.
A vacuum cleaner can run continuously for 30 – 60 min each time. The vacuum cleaner has no suction power. For example, a hair cannot be sucked up.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
A flashing light indicates that there is something wrong with your device and this may lead your vacuum to turn off. To fix this please refer to the “Machine Displays an LED Light” section with or call Dyson for additional help: 1 (844) 679-1647.
Yes, replacing a Dyson V6 battery is possible with the proper tools and knowledge of the steps. Just make sure to get a screwdriver set with a rubber handle, which will make it easier to loosen the bolts.
When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.
Safety with batteries is imperative and we encourage all customers buy only genuine Dyson batteries as replacements for their Dyson machines. Only by using genuine Dyson parts are you ensuring that your machine continues to work as intended.
The problem may lie in your vacuum cleaner`s adapter, charging dock, or battery and the electrical outlet. Try plugging your vacuum cleaner in to another outlet. If it is now working, the problem was in the first outlet that you have used. You should contact a certified electrician if you need to fix that outlet.
The DC41, however, is far from perfect — too far to justify the $649 price tag, especially with more-affordable competitors that have, in many ways, managed to catch up in terms of performance and design.
Dyson was designed and patented by a British, had it made in Malaysia (Johor Bahru), – as it is cheaper to make here.
To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.
Reset the machine without the app
Press and hold the `Standby ON/OFF` button on the purifier for longer than 20 seconds. The WiFi symbol will flash alternately between white and green to indicate that your network setting shave been removed.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Dyson DC07 bin trapdoor won’t stay closed: The small plastic piece on the tip of the center rod on the cylone assembly broke off, so my trap door won’t stay closed. Any idea how to find just that part, so I don’t have to replace the entire cylone part?
ANSWER : You can buy that part here: Dyson DC07 Spares
Read Full Q/A … : Dyson Vacuums
I need to replace the brushbaron my DC17 Animal model Dyson. It’s almost four years old. I can’t find the correct part number on the Dyson Website and I can’t seem to find a Dyson repair center in Albuquerque, NM.
What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.
ANSWER : Hi,
.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.
.http://www.google.com/products
.http://www.google.com/products?hl=en&q=911961-01&scoring=p
.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.
.If you need any further assistance, please post back.
.
.
.Please rate this solution if you find it helpful. Thanks!
.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.
.http://www.google.com/products
.http://www.google.com/products?hl=en&q=911961-01&scoring=p
.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.
.If you need any further assistance, please post back.
.
.
.Please rate this solution if you find it helpful. Thanks!
Read Full Q/A … : Dyson Vacuums
I have a Dyson vacuum. The vacuum won’t stay
ANSWER : My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it’s a very quick, five-minute fix.
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- .
- UNPLUG The Vacuum!
- Remove the cannister.
- Extend the handle and remove it.
- Remove the two torx (T-15) screws behind the power button, where the handle normally stows.
- There are four tabs holding the front plate containing the power button on; use your screwdriver to release them.
- Gently pull the front plate off.
- The switch on the right is the power button. Remove it, try clicking it a few times; if it sticks, great! Replace it and reassemble, otherwise you’ll need to replace it.
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Read Full Q/A … : Dyson Vacuums
On button won’t stay depressed. when pushed to on, the vaccuum goes on but won’t stay on unless button is held down.
ANSWER : Needs a new on/off switch. You can order one from an appliance parts store, and replace it yourself or take it to a shop.
.
.Charlie
.
.Charlie
Read Full Q/A … : Dyson Vacuums
My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service
Read Full Q/A … : Dyson Vacuums
I have a new Dyson upright vacuum. The vacuum will not stay on. I used it a couple of hours ago with no problem, but now it won’t stay on. It seems to be sucking and running normally otherwise. What can I do. Thank you. Donna Eakman
ANSWER : Hi Donna, My name is Don.
.
.When you say it wont stay on could you please advise the following:
.
.1. Does it cut out suddenly as you are using it?
.2. How long can you use it before it cuts out?
.
.When you say it wont stay on could you please advise the following:
.
.1. Does it cut out suddenly as you are using it?
.2. How long can you use it before it cuts out?
Read Full Q/A … : Dyson Vacuums
The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:
Read Full Q/A … : Dyson Vacuums
Power button won’t stay on. If I hold it down, it sucks fine, but it won’t stay pushed down.
ANSWER : Bad switch
Read Full Q/A … : Dyson Vacuums
