Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Brush Head Bearings Are Clogged or Have Failed

These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.

The brush bar on your vacuum performs a key role in its cleaning performance. The rotary brush in the cleaner head of your Dyson V7 spins at high speeds and helps to beat and dislodge the dirt out of your carpets.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
If your machine has a clutch, the reason the brush bar isn`t spinning is unlikely to be a snapped belt. The clutch allows your brush roll to be turned off (for certain types of hard floors, etc.). First you should check if your brush bar is turned on. Try to turn the knob one click clockwise to the “auto” position.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
Inspecting the Vacuum Commutator for Motor Brush Problems

Test that by turning the motor off and pushing on the center shaft, the armature. If it has any play, besides spinning, then replace the motor. If solid then replace the brushes – motor brush replacement instructions.

After a year or so, you may need to replace your vacuum`s beater brush. If the bristles seem to be squished, broken or are varying heights, it`s time to replace the brush. These can be found online with the vacuum`s brand and model of your vacuum cleaner.
1. Motorized Brush Head. Sometimes called the “power nozzle,” this large attachment has a rotating brush to clean carpets more like an upright.
Press the brush control button located next to the ON/OFF switch to turn the brushbar off for vacumming delicate rugs, looped carpets and hard floors. Press the button again to restart the brushbar for vacuuming carpets.
It turns the main brush on and off.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use. Should I charge my Dyson vacuum after every use? We recommend charging your machine after every clean to maximise run time.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
Yes. The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it`s next used. Once the battery is fully charged, your machine won`t use any more electricity and will enter a standby/idle state.
All Dyson machines come with a hassle-free guarantee. * This includes the repair or replacement and ongoing support of your machine. Additionally, you can register for a My Dyson account. Here you can access personalised guides, see your registered machine(s), track the length left on your guarantee and more.
Can I exchange one Dyson machine for another? For purchases made on Dyson.com, Dyson does not offer exchanges unless the machine was damaged in transit. Machines are covered under warranty service with repair and servicing support.
Bruises usually fade away in about 2 weeks. Over that time, the bruise changes color as the body breaks down and reabsorbs the blood. The color of the bruise can give you an idea how old it is: When a bruise first happens, it`s kind of red as the blood appears under the skin.
Eventually, if brushes are not replaced, they can continue to damage an armature and cause overheating or smoke.
Discovering the advantages of the on/off brush roll

Turning off the brush roll switches the vacuum to “suction-only” for quick and easy cleaning of hard floors. What`s more, the ability to switch between hard floors and carpets with the on/off brush roll means you only need one vacuum to clean your entire home.

The rotating brushes move counterclockwise together, trapping and absorbing the dirt that is deep in the carpet fibers.
A rotating brush is used in conjunction with a machine that spins it on a cylinder or on a ring. This spinning motion cleans objects that come in contact with the brush`s bristles. These brushes can be found on shoe polishers, street cleaners, conveyor belts, runway sweepers and more.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Dyson dc15 animal brush won't turn – Dyson DC15 Animal Bagless Upright Cyclonic Vacuum
ANSWER : Hi there,

Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions and removed any threads or hair from the brushbar, you should be able to reset the machine. For guidance on doing this, please refer to our online support guide:

http://support.dyson.co.uk/support/dc15/dc15-the-ball-animal/my-machine-is-not-working/i-can-see-something-wrong-visual/does-the-brushbar-turn-with-the-power-on

This should resolve the issue, but if you’d like any further assistance, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

DYSON VACUUM BRUSH WON'T TURN – Dyson DC15 Animal Bagless Upright Cyclonic Vacuum
ANSWER : The problem will most likely be either with the PCB under a panel on the side of the chassis, or the small wires from it that feed the front brush motor. .
.If you are technically inclined, you can ask for more detail on the repair here: The Dyson Forums

Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn on. Tried cleaning the brush and hitting hte reset button to no avail. This upright has a triple setting switch and I checked the each of the wires seem to be attached. Tried rotating the brush by hand and it would not budge. Was going to “encourage” the brush to turn with a set of articula
ANSWER : There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
.rogerpotts_10.jpg.Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the “bumper”.
.Once this is done, you’ll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
. rogerpotts_9.jpg.
.Check the wiring to make sure they’re connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
.When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
.Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
.At this point, plug the vacuum in and turn it on. If the power head doesn’t run, press the reset button. If the power head motor still doesn’t run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.
.
.http://www.aerushome.com/storelocator/

Dyson Animal handheld brush not turning – Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
ANSWER : Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Electrolux vacuum brush not turning problem:

was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help

ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.

Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

DC17 Animal Bagless Upright Cyclonic Vacuum: dyson animal wont turn off…
ANSWER : Dyson has switch problems, needs new switch.

Stopped running My mother’s Oreck vacuum sound as if there was something bogging the rotating brush down. I pulled the bottom cover off and found nothing wrapped around or restricting the brush. I tried to finish vacuuming with the problem then I turned it off to move a chair and turned it back on it would do nothing. Any suggestions as to what could be causing the vacuum to sound as if the rotating brush is being restricted from turning. There was not odor of burning as if the motor was in a bi
ANSWER : Orecks have a plastic fan inside and everything you pick up hits it, sometimes things can get stuck in there or break the fan locking up the motor. With the machine off, poke around where the dirt goes into the motor, behind the roller and see if you can pull anything out.