Dyson DC17 Animal Bagless Upright Cyclonic Vacuum\015 My daughter was using our Dyson, switching the bottom right knob from bare floor to carpet repeatedly, without first turning off the vacuum and putting it in the upright position to do so. Now the Dyson won’t go back into the full upright position to engage suction. Is there anyway for me to fix this myself?\015
How to Identify and Fix Common Vacuum Problems ?
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Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked. See below link for visual guides.
By letting the battery run down to empty at least once a month, you`ll help to prolong its life.
On average, it has been seen that Dyson battery of these handheld vacuums will last for around 4 years. Generally, it is seen that lithium-ion batteries tend to wear-off after the first year of its usage, as they are limited to a few charging cycles.
Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.
Sometimes pieces of string or other objects get wrapped around your vacuum`s rotating brush or around the wheels of the vacuum. Unplug your vacuum. Turn it over and have a look at the wheels and brush. If you see any pieces of string or objects lodged there, remove them.
Relevant Questions and Answers :
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The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.
If the brush control should be in the centre position and move forward to the “on” position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.
no suction when in upright position makes funny noise but ok when not used in that position kindest regards louis
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.Dyson Customer Service