Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum\015 How can I get it fixed or replaced?\015

How to Identify and Fix Common Vacuum Problems ?

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Unwrap the power cord from the handle. Remove the 56.0 mm Phillips head #2 screw located above the water tank cap. Pull the handle to separate it from the body.
The Cleaning Nozzle is clogged

Calcium and other minerals may build up in the nozzle, so you may need to clean the nozzle in order to produce steam. To do this, either use the nozzle cleaner provided with the Steam Pocket Mop, or use a straightened-out paper clip.

First, check to make sure the unit is plugged in and is in a working outlet. Next, check to make sure there is water in the tank. It is very important to make sure you are ONLY using water to fill the tank. Other solutions may cause breakdown of the gasket and/or other parts of the machine.
To prolong the life of your steam mop, we recommend using distilled water in the tank. Make sure you only add water to the tank – chemicals or cleaning solutions (including vinegar) may damage the steam mop and could be unsafe.
Check if the mop is properly plugged into the outlet and turned on. If it is on and still not functioning, try resetting the mop by plugging it into a different outlet. Add water to the tank if it is empty then try selecting the `STEAM` setting once more.
Heating Element. A common cause to your cleaner not producing steam can be a failed heating element. As the heater is used to heat up the water, if that has ruptured or burnt out your steam cleaner will not produce any steam. With the water tank filled and switched on the steamer should sound like a boiling kettle.
We have had some customers who have had their steam cleaners for 5-8 years and are still going strong. For less expensive models like the steam mops or handhelds, you should probably expect more like 3-6 years of consistent use.
Fill the Tank With Vinegar: Fill the water tank with distilled white vinegar or cleaning vinegar. Allow the vinegar to sit in the tank for at least 30 minutes (up to two hours is best) to help break apart the limescale and mineral deposits.
Steam mopping over a painted surface is risky, even if the paint layer is sealed. The heat from the steam can cause bubbles beneath the paint, which may then peel. Best to avoid steam mopping on all painted floor surfaces.
Yes, you can use this mop with water only. It comes with a spray bottle of cleaning solution that you can use optionally.
While the mop is unplugged, pull or twist the cap on the water tank to open it. Then fill the included measuring cup up to the line with distilled or soft tap water and pour it into the tank. Replace the cap to finish assembling your shark steam mop.
Yes, you can use this mop with water only. It comes with a spray bottle of cleaning solution that you can use optionally.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

For some reason, our shark steam mop stop working. Usually after I plug the steam mop, the power light would light up then you would hear & see steam coming out of the mop’s head but all of
ANSWER : HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL “SHARK 3” MUCH BETTER

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Shark Steam Mop – Gray/ Purple Vacuum: shark steam mop has water, but there is no steam….
ANSWER : I tried running vinegar through as you would a coffee pot to get rid of hard water scales. This did not work. Then I noticed that the light behind the shark decal on the front of the machine was going off and on. And sure enough as I moved the cord around the light would come off and on. Looking closer I could see the the heat had melted thru some of the cord.I bought mine at Target before xmas last year, throwing away the sales slip after several months so I guess there is nothing I can do about it.

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My Europro shark steam mop won’t steam, light on but no steam.
ANSWER : Hard water deposits. I ran some white vinegar through mine, like a coffee maker, and it worked for a while, but clogged again. So I unplugged it, let it cool and turned it over in the bathtub and squirted a small amount of Lime-Away into the hole where the steam comes out. Let it soak for 5- 10 minutes and it is working like is is brand new.

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Shark Steam Mop – Gray/ Purple Vacuum: I left water in the steam mop and now the steam is…
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

k

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Shark Steam Mop – Gray/ Purple Vacuum: When washing the shark steam mop pads, can I use a…
ANSWER : Normal. 0. . . . . . . MicrosoftInternetExplorer4. ...... /* Style Definitions */. table.MsoNormalTable.\011{mso-style-name:”Table Normal”;.\011mso-tstyle-rowband-size:0;.\011mso-tstyle-colband-size:0;.\011mso-style-noshow:yes;.\011mso-style-parent:””;.\011mso-padding-alt:0in 5.4pt 0in 5.4pt;.\011mso-para-margin:0in;.\011mso-para-margin-bottom:.0001pt;.\011mso-pagination:widow-orphan;.\011font-size:10.0pt;.\011font-family:”Times New Roman”;}....
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Yes, ammonia should not hurt anything as all of the parts are plastic and there is nothing to corrode…
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.heatman101
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My shark steam mop does not steam – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : Try cleaning the heating elements of lime deposits or adding a small amount of salt to the water.

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I loved my Shark Steam Pocket Mop, but it suddenly stopped producing steam through the mop heads. The water is heating and I can see and hear steam coming out of the actually body of the mop, but it will not go through to the head. I have thought of running white vinegar through it. Do you have any suggestions?
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Read Full Q/A … : Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum

The shark steam mop stopped steaming – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : Normal. 0. . . . . . . MicrosoftInternetExplorer4. ...... /* Style Definitions */. table.MsoNormalTable.\011{mso-style-name:”Table Normal”;.\011mso-tstyle-rowband-size:0;.\011mso-tstyle-colband-size:0;.\011mso-style-noshow:yes;.\011mso-style-parent:””;.\011mso-padding-alt:0in 5.4pt 0in 5.4pt;.\011mso-para-margin:0in;.\011mso-para-margin-bottom:.0001pt;.\011mso-pagination:widow-orphan;.\011font-size:10.0pt;.\011font-family:”Times New Roman”;}.. ..Hi,
..
.Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may.not be getting steam to the head…
.
.Euro-Pro Shark Steam Mop Problem
.
.heatman101
.
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.

Read Full Q/A … : Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum

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