Dyson Ball DC24 Bagless Upright Vacuum\015 I have just washed my filter for my dc24, left them to dry for over 24 hours, now i have put them back in and the hoover goes for a few seconds then there is a pop sound and the ball wont move, when i check filter b it has unclipped and come away. I have made sure I click it in properly.\015

How to Identify and Fix Common Vacuum Problems ?

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The cause of this is the carbon dust. The carbon dust eventually becomes too much for the airflow so it gets blocked and the powerful motor is blowing it`s exhaust really powerfully, so the air must go somewhere. The sealed filter is doing well but it becomes too much so it just pops the filter out.
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
We recommend you give your Dyson filter a thorough cleaning every month. You should also aim to replace your filter every year. Although this amount of time can change depending on how often you use your vacuum and how dirty the floors are.
Wash filters in cold water only

(don`t use detergent or wash in a dishwasher or washing machine). Rinsing under the water supply then gently squeezing the water out of the filter. Repeat until the water runs clear.

In our opinion though, it`s definitely not a good idea to wash and reuse a HEPA filter. HEPA filters work by trapping small airborne particles from your room, if you disturb those particles by washing the filter, it`s most likely you will release them back into your environment.
How and when to clean/replace your Dyson filter. Your Dyson vacuum cleaner may include one or more filters that need to be cleaned to keep your machine operating at its best. Washing your Dyson filter is quick and easy.
A blockage in the machine, causing a reduction in airflow. A blockage in the head, causing it to stutter in use. An issue with the electrical pins, either in the wand or floor tool.
Dry filters

by leaving them in a warm place for 24 hours, until completely dry. NB: Don`t dry the filter in a tumble dryer, microwave or near a naked flame.

Once you have cleaned your filters, leave them to dry by placing them in a warm place for 24 hours. The team at Dyson warn not to dry your filters in a tumble dryer, microwave or near a naked flame. Finally, pop your filter back in your vacuum cleaner and you`ll be good to go.
The suction control slider is located at the front of the cleaner head. The ball located between the bin and the cleaner head.
Once you have cleaned your filters, leave them to dry by placing them in a warm place for 24 hours. The team at Dyson warn not to dry your filters in a tumble dryer, microwave or near a naked flame. Finally, pop your filter back in your vacuum cleaner and you`ll be good to go.
Leave to dry for 24+ hours

Don`t dry in a tumble dryer, microwave or near a naked flame.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Filter b in dyson ball wont stay in
ANSWER : Hi Boo,

I am sorry to hear you are having difficulty with your post motor filter. Based on the details you provided, we would appreciate the opportunity to trouble shoot with you over the phone. Your post motor filter may need to be replaced. Please contact our Dyson UK Helpline at 0800 298 0298. We are available 7:00 a.m. to 10:00 p.m. 7 days a week. We look forward to speaking with you.

Best wishes,

Jessica

My Dyson DC25 keeps blowing off the filter within the ball. It then stops the ball from rotating freely. Will a replacement filter solve the problem? Sear has no clue they “THINK” it’s the filter
ANSWER : Ive just been onto Dyson and they have sent me a new filter . i mentioned 2 other parts that were broken and they’re sending those too . All free of charge , RESULT !!!

HEPA Filter My vacuum came with a sponge over the filter and the directions said I could wash the filter. Do the directions mean to wash the black sponge or the actual filter? Is the sponge part of the filter or is it trash? Filter F27 Dirt Devil Purpose Cleaner for Pets Upright Bagless Vacuum Model #1LY2108-000
ANSWER : Http://geeksquad.fixya.com/ThreadView.aspx?prdid=618630&thid=730623
.HEPA Filter
.Posted by jenski66 on Jul 02, 2008
.My vacuum came with a sponge over the filter and the directions said I could wash the filter. Do the directions mean to wash the black sponge or the actual filter? Is the sponge part of the filter or is it trash?
Filter F27
Dirt Devil Purpose Cleaner for Pets
Upright Bagless Vacuum
Model #1LY2108-000

.
.Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Typically the top filter of which is the sponge is washable but the HEPA filter is not, it can be brushed off and vacuum off with another vacuum, but the best filtration is to replace the HEPA filter and to wash the sponge filter, if the sponge filter get to bad then replace the sponge filter as well. Or, you can check with your local vacuum cleaner dealer in your area or to contact the manufacturer’s website and or phone #. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

.http://royalvacuums.com/ Customer Service 1-800-321-1134
.Hours are: 8:00 AM to 7:00 PM (EST)
.Thanks, Don the Vac Man
Go Ahead. Use Us.

I had used Dyson DC08 to **** out a wet car carpet. A few days later when using the V/C, there was a burning smell. Subsequently I washed the flexible hose, changed the pre-filter and post filter , but I wrongly put the pre-filter in the spot for the post filter. When the V/C was next used, there was again a burning smell and sparks. The filters were switched, but the V/C would not re-start.
What shall I do?
ANSWER : Hi there,

We’d strongly recommend against using your Dyson to pick up water. If you haven’t already got in contact with us directly, I’d encourage you to do so. One of our experts will be happy to recommend the best course of action. You can call us free on 08002980298 – our Helpline is open from 7am until 10pm, 7 days a week. We’ll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Ball filter is popping up, stopping ball rotating and ball area is getting hot
ANSWER : Hi there,

I’m sorry to hear you’re having difficulties with your DC25 Animal. If the filter inside the Ball will not stay in place during use, please make sure that when you refit it, it locks into place with an audible ‘click’.

I can confirm it’s normal for your Dyson to become warm during use, but if you’re concerned that it seems excessively hot, I’d encourage you to get in touch with us directly so we can help. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

I just received my Hepa filter in the mail today. Product #XSH621 – Hepa filter for EP619 & EP621 :005-04 When bought my vacumn, I was told that the filters were free and all I do is pay Postage. Today I received one filter and it lookes like I got charged the postage for two filters. The packages slips: One stated order #11152282 The other order # 1151940 If I get charged for two I expect to receive two. Can you help me with this matter or where can I go to get resolution. Catherine Fantini e-
ANSWER : This isn’t really a problem that can be fixed here on Fixya rather than advise you as a buyer. You’d have to contact the people/company you have purchased the filters from and take it up with them regarding the postage. Hope you get a decent reply.

My Dyson DC25 keeps blowing off the filter within the ball. It then stops the ball from rotating freely. Will a replacement filter solve the problem?
ANSWER : I just started having the same problem. Did you figure out yet?

Dyson filter Vacuum filter in roller ball will not stay mounted
ANSWER : Hi Dan,

I’m sorry to hear you’ve had difficulty with your DC25’s filter. We should be able to resolve this for you, but we’d need to discuss it with you directly.

Please give us a call on 1-866-693-9766 (US), or 0800 298 0298 (UK).

We’ll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/