Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

The suction control slider is located at the front of the cleaner head. The ball located between the bin and the cleaner head.
The Vacuum will not Stand Upright

Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked.

If you are still having problems with the suction on your Dyson vacuum after cleaning the filters then make sure the bin is empty remove your filters and quickly test the suction from the handle it should take no more than 5 seconds of running to do this. Removing the filters rules out any problems with the filters.
Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

Vacuum cleaners are fairly simple machines. They need power to be transmitted to the vacuum to create a suction force that lifts debris. So, the usual areas that cause suction loss include the wrong height setting, stuck rollers, a faulty gasket, a broken vacuum belt, a filled bag, or a clogged hose.
Dyson Ball Animal Pro Upright Vacuum Cleaner: Height Adjustment, Hygienic Bin Emptying, Rotating Brushes, Telescopic Handle, Whole-Machine HEPA Filtration Purple.
No, it does not have a manual height adjustment. It adjusts automatically.
You also have to swap between two different brushes depending on whether you use it on carpet or bare floor. It takes four hours to recharge—longer than most other models—and doesn`t stand up on its own. Dyson covers it with a two-year warranty.
Give it a break

By letting the battery run down to empty at least once a month, you`ll help to prolong its life. If you have a spare battery, we recommend you swap them out from time to time, so that they both have time to naturally discharge.

Replace the Brush Belt

If the vacuum is still hard to push, tilt it back far enough that you can inspect the moving brush while the vacuum is running. Be careful to avoid getting too close to the moving parts. If you see that the brush is not turning, that means you will need to replace the brush belt.

You Need to Change Suction Power Settings

One of the most common reasons for a vacuum that`s hard to push is using the incorrect suction setting. Most people want to use the maximum suction setting all the time, when in some cases this isn`t necessary.

A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
To add any Dyson attachment to your hose, simply slide the opening over the end of the wand. Rotate the attachment as needed to adhere it to the end of the wand. You will not hear a click or anything since the attachment relies on the tension between the 2 openings to stay in place.
Checking for blockages

Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening. Make sure there`s no dirt lodged in the top part of the bin. You may need to give it a knock or two, or even use a thin blunt object to get rid of all the bits.

One of the easiest ways to increase vacuum cleaner suction is to empty the dust bag or container. Dust containers need to have enough space for airflow, otherwise, they could get clogged and have less suction power. Regularly check your dust compartment and empty or change it when it`s already 70-80% full.
Gravity and friction are the two main forces that make vacuum suction work. While gravity pulls molecules in the air toward the earth, creating an atmospheric pressure, the suction cup and vacuum pump cause a pressure difference, attaching both surfaces.
It is obtained by measuring how many inches up a tube the vacuum motor`s intake can pull up, or lift, the water. For the Water Lift test, there is no air moving through the motor. It is a sealed suction measurement to find the pure suction force of the motor.
Many reasons can cause low refrigerant suction pressure, i.e.: low indoor temperature, dirty filters, restricted ducts, undersized ducts, closed dampers, frosted coils, restricted refrigerant line, restricted piston, incorrect piston, restricted strainer, bad indoor blower motor ect.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
Description. This genuine Dyson vacuum part is the reset switch for the Dyson DC24 and D25 uprights. This switch needs to be activated if you experience a power surge while vacuuming, and your vacuum turns off as a result.
If your vacuum cleaner has lost suction power, it`s time to empty the container. Vacuum cleaners come with various foam or mesh filters. These might get clogged over time if not cleaned or replaced properly. This will cause your vacuum to lose suction.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Front will not go down when trying to vacuum – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

I’m sorry to hear you’re having difficulties with your DC24. If it seems to be jammed in the upright position, I’d encourage you to give us a call, as we should be able to provide further assistance. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) – please have the machine to hand when you call, as we’ll be able to run through some troubleshooting checks over the phone with you, to make sure everything is correct with your machine.

We’ll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

I have a Kirby G4 Vacuum Cleaner – MOdel G4 D. I have never had any problems or repairs done to it in the past ten plus years that I’ve had it. This is an upright vacuum. I was vacuuming the carpet floor and was not having any trouble at all. I switched the vacuum off and moved it into a different room. When I tried to turn on the vacuum, it would not turn on. I checked with different outlets, used both front attachment and hose attachment. Checked the front part of the motor/ spiral case. This
ANSWER : Hello,
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
.
.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
.
.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
.
.Hope this helps!!
.Marci

HOW TO GET BRUSH OUT OF dYSON DC24 – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.

I hope this helps – if you’d like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

How to remove the beater bar on a dyson ball – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove, clean and replace your DC24’s brush bar, please follow the steps shown in the video below.

I hope this helps – if you need any further assistance or advice, please visit www.dyson.com and click ‘Support’, or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

How to unblock a dyson dc24 instructions – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi Janice,

If you’re concerned your DC24 may have a blockage, please follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

You may also want to wash the filters if you haven’t done so already. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely somewhere warm before replacing them – you may find the video below useful when doing this.

If you’d like any further assistance with your machine, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson DC28 handle stuck in upright position – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : You DO NOT have to take your machine to a “certified technician” to fix
this problem. Stand behind your machine, lean
over and look at the front: Right in the center of the opening between the
machine and the beater bar head, you will see a black tab. Simply slide a
thin, flat-head screwdriver down and magically the machine will
release. NOW: once it\\’s released, simply examine the area where your
screwdriver JUST slid down…see the dirt and gunk? DON\\’T follow the
MANY suggestions of adding lubricant “which only works for a short
while” (by their own admission) WIPE AWAY THE DIRT AND GUNK and voila!
YOU are now a “certified technician” and you didn\\’t have to sit through
any technical school to get there! You go girl!!!!!!!