Dyson Ball DC24 Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
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To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.
I hope this helps – if you’d like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.
You may also want to refer to our online Support guide:
This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.
If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.
Dyson Customer Service
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.
Can’t find my manual and I need to use the shop vac for water in basement, do I have to change the filter or what
lost my user manual never used it to pick up water. need to know how to puit it in wet mode i want to clean the dirty water out of my pool.
.1. When picking up small amounts of liquid
.the filter may be left in place.
.2. When picking up large amounts of liquid
.we recommend that the filter be
.removed. If the filter is not removed, it
.will become saturated and misting
.may appear in the exhaust.
.3. After using the vac to pick up liquids,
.the filter must be dried to reduce the
.risk of possible mildew and damage to
.4. When the liquid in the drum reaches a
.predetermined level, the float mechanism
.will rise automatically to cut off
.airflow. When this happens, turn off
.the vac, unplug the power cord, and
.empty the drum. You will know that the
.float has risen because vac airflow
.ceases and the motor noise will
.become higher in pitch, due to
.increased motor speed.
.IMPORTANT: To reduce the risk of damage
.to the vac do not run motor with float
.in raised position