Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
You`ll find it on your machine, on a label that looks like this. Example: 123-CA-A12345 or AB1-CA-A123456. First two fields are required. Example: 123-CA-A12345 or AB1-CA-A123456.
The filter replacement parts for Dyson DC24 Animal Vacuum included 1 HEPA Post Filter and 1 Pre Filter. High-quality filters can keep your environment clean and healthy.
To add any Dyson attachment to your hose, simply slide the opening over the end of the wand. Rotate the attachment as needed to adhere it to the end of the wand. You will not hear a click or anything since the attachment relies on the tension between the 2 openings to stay in place.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HOW TO GET BRUSH OUT OF dYSON DC24 – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.

I hope this helps – if you’d like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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Suction problem I have a Hoover Widepath Fold Away, 12 amp motor vacuum cleaner and the problem I am having is every time I vacuum, the vacuum gets clogged up with carpet. I am probably only able to do one stroke then it gets clogged and I have to stop and unclog it or it spits it out on the carpet. This is very frustrating and I don’t get much vacuuming done. Please can you help me. Thank you. Gwen email is [email protected]
ANSWER : Get rid of the carpet its shredding and falling apart.no sence in vacuuming old rotten carpet.or try using a vacuum without a brush roller and just suction

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Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

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Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

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I purchased a brand new Eureka Pet vacuum, sorry don’t know exact name but it the one that has the self cleaning duster on it. Last night I used the vacuum on my carpet, it was working fine until I accidently sucked up the corner of a scarf that was hanging off a couch. I shut the vacuum off, pulled out the scarf and and resumed vacuuming. Much to my dismay the suction on the vacuum had ceased. Can you tell me if there is a reset button on the vacuum? The vacuum does not appear to be damage
ANSWER : If the motor is running, there should be suction. Possible problems depend on whether it’s a canister or upright and are:
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
.
.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.

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I do not have my users manual and have never vacuumed wet with this vacuum. How do I change it from a dry to wet vacuum.
Can’t find my manual and I need to use the shop vac for water in basement, do I have to change the filter or what
lost my user manual never used it to pick up water. need to know how to puit it in wet mode i want to clean the dirty water out of my pool.
ANSWER : .Vacuuming Liquids
.1. When picking up small amounts of liquid
.the filter may be left in place.
.2. When picking up large amounts of liquid
.we recommend that the filter be
.removed. If the filter is not removed, it
.will become saturated and misting
.may appear in the exhaust.
.3. After using the vac to pick up liquids,
.the filter must be dried to reduce the
.risk of possible mildew and damage to
.the filter.
.4. When the liquid in the drum reaches a
.predetermined level, the float mechanism
.will rise automatically to cut off
.airflow. When this happens, turn off
.the vac, unplug the power cord, and
.empty the drum. You will know that the
.float has risen because vac airflow
.ceases and the motor noise will
.become higher in pitch, due to
.increased motor speed.
.IMPORTANT: To reduce the risk of damage
.to the vac do not run motor with float
.in raised position

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How do I get to the belt on my DC24? – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : There is not a belt on that model.

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