Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

To remove, wash and replace the brush bars:

Use a coin to turn the end cap a quarter counterclockwise until it clicks into the unlocked position. Rotate the end cap to the open position. Gently slide the main brush bar out of the cleaner head.

The brush bar does not turn off on the cordless units. We would recommend the Articulating Hard Floor tool for the rugs. Sorry, there was a problem.
The brush bar on the cleaner heads of Dyson vacuums have carbon fibre bristles that removes the static attraction between fine dust and hard floors which allows the vacuum to then suck it up easily.
A carpet beater bar is essentially a floor nozzle for a vacuum equipped with a rotating beater bar that spins while the vacuum is in use. By spinning, it agitates the carpet and loosens any lead dust that might be stuck in carpet fibers.
If your brush is scratching your floor, or not cleaning as well as it used to, then you may want to replace your brush bar.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
Motorised brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs. Engineered to fit Dyson V15 Detect, Outsize™, V11™, Cyclone V10™, V8™ and V7™ vacuums.
Fix your Dyson brush bar

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.

It was invented in the 1920`s. The beater bar is a thing of the past. These days there are very few, if any, vacuums that still feature this bar on the brush roller. The beater bar feature on brush rollers have been replaced by stiffer brush strips that provide agitation as well as brushing the carpet fibers.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

How to remove the beater bar on a dyson ball – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove, clean and replace your DC24’s brush bar, please follow the steps shown in the video below.

I hope this helps – if you need any further assistance or advice, please visit www.dyson.com and click ‘Support’, or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

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I purchased a Eureka C4910 last year and have a question that I am hoping you can answer.

There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.

The beater bar motor turn-on mechan

ANSWER : Good day!

Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.

When the motor and the belt is OK the problem could be on electrical wiring and switch.

If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.

Thank you and don’t forget to rate my answer.

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The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts

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I had a shoelace get stuck in the beater bar. I turned it off, tipped it over and untangled the shoelace from the beater bar. When I plugged it back in the vacuum ran but the beater bar was not turning and there wasn’t any suction. Is there a reset switch for the beater bar? Thank you for your help, Janet
ANSWER : Hi Janet. there is a small reset button on the outside of the head next to the brush that you can push to get it to start spinning again.

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Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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I have a dyson DC28 vacuum and the power button flashes on and off and the beater bar quit turning. I turned it over and found some string caught on the beater bar which I removed, but the beater bar still does’nt turn and the power button still flashes on and off. I hope you can give me a solution to this problem.
ANSWER : I had the same symptom with my wife’s DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.

I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn’t matter how you set the cam back into place. It’s self aligning with the aid of the micro-switches inside.

Hope this helps

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Beater bar on my dyson is not rotating – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for any obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine. For guidance in doing this, please follow the steps shown in the video below.

I’m confident this will resolve the issue, but if you’d like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

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