Dyson Ball DC24 Bagless Upright Vacuum\015 The brushbar does noy turn\015
How to Identify and Fix Common Vacuum Problems ?
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Press and hold the `Standby ON/OFF` button on the purifier for longer than 20 seconds. The WiFi symbol will flash alternately between white and green to indicate that your network setting shave been removed.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
DC24 is equipped with a safety device which shuts off the brush bar if something jams it – for example, a shoelace or a rug fringe. From what you’ve described, it sounds like there may be something in the cleaner head which is jamming the brush bar. It’s also important to remove any threads or hair from around the brush bar regularly. Please follow the steps shown in our online Support guide:
You may also find the video below useful. Make sure that before you test the machine, you’ve reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.
I’m confident this will resolve the issue, but if you’d like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.Dyson Customer Service
What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.If you need any further assistance, please post back.
.Please rate this solution if you find it helpful. Thanks!