Dyson Ball DC24 Bagless Upright Vacuum\015 The brushbar does noy turn\015

How to Identify and Fix Common Vacuum Problems ?

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To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.
This genuine Dyson vacuum part is the reset switch for the Dyson DC24 and D25 uprights. This switch needs to be activated if you experience a power surge while vacuuming, and your vacuum turns off as a result.
Plug your machine into a working plug socket and press the yellow `Test` button. Once the red `Reset` button has popped out, unplug your machine from the plug socket. While unplugged, press the red `Reset` button. Plug your machine back into a working plug socket and test the power again.
If your dyson vacuum isn`t turning on, don`t panic – there are a couple possible causes. It could simply be that the vacuum overheated and shut itself off. If that is the case, wait 24 hours and turn it back on. However, another problem with dysons are failed power switches.
Resetting your carbon filter life Press and hold the Oscillation button on your remote control. The display on your machine will countdown from five, the filter life will be reset and your machine is ready to use.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
According to Dyson the belt should last the lifetime of the machine. If you are having problems with the brushbar rotating here is an interactive link which shows how to check the brushbar and how to reset the cleaner. http://www.dyson.co.uk/support/dc24/dc24…
Reset the machine without the app

Press and hold the `Standby ON/OFF` button on the purifier for longer than 20 seconds. The WiFi symbol will flash alternately between white and green to indicate that your network setting shave been removed.

The brush bar release button is located at the back of the cleaner head. Reassemble your filter Dry your filter Wash your filter Press the button on the bin handle to detach the bin from your machine.
If your dyson vacuum isn`t turning on, don`t panic – there are a couple possible causes. It could simply be that the vacuum overheated and shut itself off. If that is the case, wait 24 hours and turn it back on. However, another problem with dysons are failed power switches.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
If your dyson vacuum isn`t turning on, don`t panic – there are a couple possible causes. It could simply be that the vacuum overheated and shut itself off. If that is the case, wait 24 hours and turn it back on. However, another problem with dysons are failed power switches.
Resetting your carbon filter life Press and hold the Oscillation button on your remote control. The display on your machine will countdown from five, the filter life will be reset and your machine is ready to use.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Dyson 24. I just bought a new Dyson ball 24 and the brush won’t turn on, I tried to follow instruction and push the red button to reset it also next to the power button but doesn’t do anything. Any suggestion.? Thanks Sam
ANSWER : IT COULD BE STICKING TRY WD 4O OIL EACH SIDE OF ROLLER\011

Dyson DC 24 brushbar motor stops working , every so often , I press the reset button then it works for a while and stops again till I press reset again.
ANSWER : Hi there, it’s Jack at Dyson.

DC24 is equipped with a safety device which shuts off the brush bar if something jams it – for example, a shoelace or a rug fringe. From what you’ve described, it sounds like there may be something in the cleaner head which is jamming the brush bar. It’s also important to remove any threads or hair from around the brush bar regularly. Please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

You may also find the video below useful. Make sure that before you test the machine, you’ve reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

I’m confident this will resolve the issue, but if you’d like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

I need to replace the brushbaron my DC17 Animal model Dyson. It’s almost four years old. I can’t find the correct part number on the Dyson Website and I can’t seem to find a Dyson repair center in Albuquerque, NM.

What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.

ANSWER : Hi,
.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.
.http://www.google.com/products
.http://www.google.com/products?hl=en&q=911961-01&scoring=p
.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.
.If you need any further assistance, please post back.
.
.
.Please rate this solution if you find it helpful. Thanks!

I was putting some bedding in a bag for storage and decided to ”**** it down with my dyson hose to fit it in a smaller space. My dyson quit working and now it will not turn on can you please help…??? I know I didn’t **** anything up but I can’t live without a vacuum!! I have tried the brush reset button but can’t find another reset…
ANSWER : There is no other reset. The Dyson will cut out if it gets too hot, but resets itself when it cools. In doing the job you describe, I doubt that you have operated it long enough to cause overheating, or to do any other damage. I suspect the problem is only coincidentally related to the particular job you were doing. Sorry, but you will probably need professional hands-on help to solve this one.

This is embarassing, but I have just looked at the Dyson DC07 manual and at my Dyson for about 20 minutes, and I can’t for the life of me find the wand release button on my actual Dyson…..the manual pictures don’t look like the parts on my Dyson….I don’t have a hose with a wand release button….the hose just goes straight up inside the handle….Can someone help me? Thanks 🙂
ANSWER : Hi the wand release button is located directly above the the Cylinder release button. The wand release button looks like the picture below. In order to releease the wand you must firstly make sure the Electrical cable is not wrapped up for storage. So unwrap the electrical cable. then find the item as in the picture. Press this button in and at the same time lift the wand. This will realease the wand from the spine of the Dyson. dumfriesdon.jpg

My dyson dc 24 just stop picking up. There is a
ANSWER : Check to see if the brushes on the bottom are turning if not change the vacuum belt.

I have a Eureka Boss Model 411… I need to know where the reset button is for the suction motor. The canister was clogged on the backside, I didn’t see it and the suction motor shut off. I have cleared the obstruction, but don’t know where the reset is for that motor. I know how to reset the brush head motor.
ANSWER : If your vacuum motor overheats, it will stop working. it will start working again once it cools.