Bissell 1698-1 PowerSteamer ProHeat Plus Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

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Add 2 oz of BISSELL 2X Formula to the tank Measure 4 oz (2 capfuls) and pour into tank. Fill the clean water/solution tank with hot (not boiling) tap water to the WATER fill line Add formula to the indicated fill line (approximately 0.5 oz) on the solution tank.
Plug the PowerSteamer into a proper outlet and turn ON the Power switch. While pressing the trigger, slowly make several passes over the area to be cleaned. Caution: Do not overwet. Turn the machine Power switch OFF and let BISSELL Advanced Deep Cleaning Formula dissolve the tough soil for 1-2 minutes.
A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
Inspect the vacuum hose for any small holes, kinks, or cracks. Any cracks or holes will decrease the amount of suction in the hose and will not allow the carpet extractor to properly remove liquid from the floor. The hose will need to be replaced if there is damage.
Using the marks on the inside of the formula cap, add 7 oz of BISSELL 2X formula to tank. Add water to the tank until you reach the original formula fill line. The next time you fill your tank, use the new fill lines instead of measuring the formula. For more help, download a template.
Fill clean water tank with hot water to top water fill line. Remove clear cap and foil from bottle of formula and insert onto gasket of clean water tank. Squeeze bottle until the easy fill line on the tank is reached.
Pre-Vacuuming:

Before you begin using your Bissell Carpet Cleaner, it`s important to make sure that the surface of your carpets is free from dirt and debris. To do this, use a regular vacuum cleaner to remove any loose particles or hair before beginning your cleaning session.

Yes, if you want to use a carpet cleaner to its full potential, complete multiple passes and water changes until the water comes out clear.
Even if your carpets don`t look visibly dirty, experts reckon that you should get them cleaned professionally at least once a year. This will help to remove all the visible dirt as well as those particles hiding deep inside carpet fibres that you can`t see.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I dont understand how to get started. We added the water and the cleaner…whats the next step?
ANSWER : Were do I put the water at
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I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

I have the Bissell 2x proheat. There is no water being sucked up from the bladder and the cleaning solution is not being sucked in either in order to get to the carpet. On water rinse the carpet gets wet but I’m not seeing any water going through the clear front piece. I live in Harvest Alabama. Where can I take it to get fixed if it needs it?
ANSWER : Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

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I have a hoover 3000 i have not used in awhile, and since I removed a large rug, I would like to use it again on my slate floor. HOWEVER, I cannot get it to pick up ANY water in the water recovery unit……it is dry, dry, dry. I have put in a new filter, cleaned the nozzle unit, the scrubber , and reconnected both the recovery unit and the water unit several times, but to no avail. I would like to get a graut attachment a well as replacement part, but since I can’t get the basic unit to work, I
ANSWER : Have you made sure the plastic filter cover with the round hole in it that covers the filter is in place ( part # 59177096 ). This piece seems to get lost, and without it there is no pick-up. The other common problem is that the wheel assembly has been damaged. Look at the bottom of the Floormate. You will see a black plastic wheel assembly. There are two pegs at the rear attaching it to the base. If this piece has a crack in it where it attaches to the base, there will be no pick-up.

I have a Bissel 9300-C 0714 BC Carpet Shampooer. It was working great and all of a sudden it stopped working. It still sucks up dirty water but it does not spray water onto the carpet. I can get it to spray water through the smallest hand attatchment but not through the large hand held piece on the base of the machine. I really hope you can help me, I am a dog groomer and I really need my machine to work properly. I can get it to spray water out of the smallest hand attatchment but
that’s all t
ANSWER : The spray jet has become clogged from the soap…. just clean it out. same thing happened to my attachment.

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

Bissell will spray water when set to water rinse, but as soon as it is set to light, normal, or heavy cleaning, there is no spray. I have tried priming but to no avail. I put plain water in the solution tank to test without ay success. It is like it loses it’s prime whenever you try to use a solution mix. Once you set it back to water rinse only and go through the priming steps, it is OK. Any help would be appreciated. Thanks.
ANSWER :

Please check the following with liquid in both tanks.
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– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
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Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
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– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
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– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
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If the machine continues to not spray, check the following:
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REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
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If these suggestions do not resolve your issue, contact BISSELL Consumer Services.
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1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

We have the water hooked up at the back of machine. there is a spout for the water to come in and fill the ice tray.but is does not. If we turn the water on it fills up the space under the ice basket. I keep getting red light and then the two smal llight one ice and one water come on. We can hear the motor trying to fill the ice try and then lights come on. Please help me this so I can use this product. It did not come with a manual.
ANSWER : The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn’t seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.
With the fill tube blocked with ice the water can drip down the back wall or drip into the ice bin or just stop up. You can use a hairdryer to thaw the tube out.