Bissell 1699 ProHeat Clear View Upright Steam Vacuum

How to Identify and Fix Common Vacuum Problems ?

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Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Remove the hose from the base of the machine and remove any debris as needed. If necessary, you may use a broom handle to unclog the hose by pushing through both openings. If the clog persists, please refer to our Brush Roll Maintenance video.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

No Water My Bissell rug shampooer does not eject water or saop whan I pull the saop trigger on the handle. I checked both filters and they are clean. Then, I removed the container that sucks up the water and pulled the saop trigger, water barely came out of the tubes. I tried to clean the rug in our family room and the rug was not wet when I finished, no water coming out to clean the rug. HELP HELP HELP!!! I live in Colorado is there a Bissell repair shop near Denver, HELP!!! Thanks Dominick ema
ANSWER : Does water squirt out of the hose nozzle, if it does, then check the heater inside the handle asm. Make sure that where the tubes hook up to it are not clogged. If water doesn’t squirt, check for the seal at the bottom of the tank, it needs to be on the tank, not in the hole, this is for the soap bottle also, there is a seal on the bottom of it as well. The flow indictor cap is leaking air or maybe is too tight. If you had the top cover off, make sure that the tubes are routed right so as not to get pinched when the cover is put back on, the smart mix knob should be in the water setting and that the piston is on the bottom of the smart mix knob. Pump is bad. Try running a mix of vinegar and water to see if that unclogs the lines. Is the top cover and the base tight together in the back, sometimes the top breaks loose and it will raise up and it can’t spray, just re-fasten it down.
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.Bissel’s Number is: 1-800-237-7691, they can tell you were to get service in your area.

I have a bex bissell powereash proheat and it has stopped putting water out can you help please
ANSWER : Hi,

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Bissell Proheat Upright Wet/Dry Vacuum Problems

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I HAVE A BISSELL PROHEAT CARPET CLEANER I DISSEMBLY IT TO CLEAN IT. I DON’T KNOW IF I PUT THE HOSES BACK IN THE RIGHT LOCATION BECAUSE AFTER I PUT IT BACK TOGETHER IT’S LEAKING WATER ALL OVER THE FLOOR BUT IT WILL RECOVER THE WATER FROM THE FLOOR AND THE SOLUTION WON’T SPARY OUT I THINK THE HOSES ARE NOT IN THEIR RIGHT LOCATION TO STOP THE FLOW WHEN IT’S NOT SUPPOSE TO BE COMING OUT CONSTANTLY HELP PLEASE IS THEIR A HOSE DIAGRAM FOR THE HOSES INSIDE THE CARPET CLEANER
ANSWER : Hi,

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I HAVE A BISSELL PROHEAT CARPET CLEANER 7920 I DISSEMBLY IT TO CLEAN IT. I DON’T KNOW IF I PUT THE HOSES BACK IN THE RIGHT LOCATION BECAUSE AFTER I PUT IT BACK TOGETHER IT’S LEAKING WATER ALL OVER THE FLOOR BUT IT WILL RECOVER THE WATER FROM THE FLOOR AND THE SOLUTION WON’T SPARY OUT I THINK THE HOSES ARE NOT IN THEIR RIGHT LOCATION TO STOP THE FLOW WHEN IT’S NOT SUPPOSE TO BE COMING OUT CONSTANTLY HELP PLEASE IS THEIR A HOSE DIAGRAM FOR THE HOSES INSIDE THE CARPET CLEANER
ANSWER : Hi,

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Bissell Proheat Upright Wet/Dry Vacuum Problems

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I have the Bissell Proheat (7901) It will pick up water and the hand tool works fine. I noticed that the red indicator stopped spinning. Then I noticed no water was coming out. If I put down water using the hand tool, the vacunme will pick it up. When I called Bissell they had me do something with the indicator. When it didn’t work they said take it in for repair.
ANSWER : Hi,

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Bissell Proheat 2x Not Putting Out Water
I have a Bissell Proheat Select Pet 2X that extracts fine, but WILL NOTX put out the water / solution to be extracted. What to do ? Thank you for your time and consideration ~ Tamara / Email:[email protected]
ANSWER : The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix. My Bissell model is different than yours, but many are similar.
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.Unplug the Bissell. Remove the water container pieces from the top of the base. You’ll probably reveal two red plastic pieces mounted in the Bissell’s base, about .75″ x .75″. These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell’s handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.
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.Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You’ll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They’re not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.
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.When you’ve removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can’t blow air through it, right? It’s clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You’ll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you’ve fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.
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.Now do the same for the other red water sprayer.
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.I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn’t reattach the red water sprayer, because it couldn’t reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don’t break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.
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.There’s something else you may need to do that can help get the water flowing. This one’s easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell’s handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You’ll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you’ve cleaned out your water sprayers and primed the Bissell’s internal pumps, I’m hoping water will GUSH through your Bissell once again.
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.As you probably have learned the hard way, as I did, it’s VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It’s a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn’t it??
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.Good luck!
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I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

I have a Bissell Proheat 2XTurbo carpet cleaner. No water will come out when I squeeze the trigger. I have filled the solution tank and the water tank. I read the troubleshooting in the manual and have tried turning it off for a minute and restarting and nothing. I took out both tanks and reseated them and nothing. It has sat for over a year but did not have any water in the water tank. Some solution was left in the solution tank. How can I make the water come out? HELP!
ANSWER :

Call BISSELL Consumer Services.
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1-800-237-7691
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Mon-Fri: 8am to 10pm ET
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Sat: 9am to 8pm ET