Dyson Ball DC24 Bagless Upright Vacuum\015 On the canister there is a white button that pushes in and out as you are looking at the machine from the right rear. If you don't have it pushed in, it won't suction. Am I missing a piece? Or how do I know if something is clogged in that tiny area? I have already checked the hose, the wand and the front to make sure nothing tangled. It makes a horrible sound when you try to vacuum and won't pick anything up.\015
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
Sometimes pieces of string or other objects get wrapped around your vacuum`s rotating brush or around the wheels of the vacuum. Unplug your vacuum. Turn it over and have a look at the wheels and brush. If you see any pieces of string or objects lodged there, remove them.
By letting the battery run down to empty at least once a month, you`ll help to prolong its life. If you have a spare battery, we recommend you swap them out from time to time, so that they both have time to naturally discharge.
If you`re having trouble making suction cups stick, try submerging your suction cup in hot water. Because the heat softens the material, this is an effective trick. To get started, you`ll just need to boil a pot of water.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
I’m sorry to hear your DC24 doesn’t seem to be working as well as it should be. The white button you’ve described is the suction relief valve – this helps protect the motor if the machine is used when blocked.
From what you’ve described, it does sound like your machine has a blockage – the filters may also need a wash if you haven’t done this recently. Some quick troubleshooting checks should help locate the cause of the issue, and we’d appreciate the opportunity to provide further assistance by phone. You can reach our Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).
We’ll look forward to hearing from you.
Dyson Online Customer Support
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.Dyson Customer Service
Looks like a common fault with this particular model judging by the number of complaints on the web.
.Take it to your local vacuum repair shop and they should be able to fix it for a nominal fee.
.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.
I’m glad to hear you’ve been in touch already and we’re able to resolve the issue under your machine’s 5-year guarantee.
In most cases, the issue you’ve described will be caused by something jamming the brush bar. It can usually be resolved by clearing the brush bar of any debris, threads or hair, and checking the Motorhead for any obstructions, as shown in the video below.
If you’d like further help and advice with your machine at any point, please get in touch with us.
Dyson Online Customer Support