hose, emptied the cylinder…what could be the issue? The unit is only 2 years old. Thanks
Sharper Image Dyson Slim DC18 All Floors Vacuum

How to Identify and Fix Common Vacuum Problems ?

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Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
A clog is a common (perhaps the most common) reason that a Dyson unit loses suction. They have a number of choke points in the airflow paths. Some considerations follow: Hoses: because of their often rough inner surfaces and inevitable bends, hoses are prime locations for clogs.
If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum`s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose.
Brush Head Bearings Are Clogged or Have Failed

These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.

A blockage in the machine, causing a reduction in airflow. A blockage in the head, causing it to stutter in use. An issue with the electrical pins, either in the wand or floor tool.
Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

Check both ends of the tube for any debris that may clog the machine. Make sure to empty dirt bin and clean the filters if they are dirty. If you experience no suction when using a tool, remove the tool and check each opening for clogging.
The most common cause of no power is the machine overheating and cutting out. In this case once the vacuum cleaner loses power leave it for at least half an hour and then try turning it back on again. If it comes back on again after an hour then clean your filters and check for blockages.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My Dyson DC17 beater bar motor works intermittedly. I have to almost whack it on the floor to turn it on and then shuts off again. I have checked the belt and it is fine, also have checked for blockages. The switch to turn the beater bar on or off will not work when the beater bar motor is off. the suction is fine though.
ANSWER : Buy a Kenmore for less money

The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts

My vac has lost suction. When I vacuum it picks up very little, but when I remove the wand hose it has good suction. We have cleaned both filters, checked for blockage in all hoses & cleaned the beater bar brush. All to no avail. Is it the motor? Or is there a blockage deep in the vac somewhere? We’re debating repair versus buying a new one. Hope you can help. Thanks.
ANSWER : Hi there,

Sorry to hear you’re having a problem with your DC14. Since you say you’ve already washed the filters and checked for blockages, it’s probably best if you get in touch with us so we can run through some simple troubleshooting steps over the phone, and arrange service if necessary.

You can call us free on 08002980298 (UK) or 1866MYDYSON (US). I’m sure we’ll be able to help.

Kind regards,

Jack
Dyson Customer Service

No suction Hello – any help with this would be much appreciated!

I just changed the bag and filters. The machine runs, seems normal, but there is no suction. There is no blockage of the hose, as indicated by the fact that that little viewer window above where the hose connects to the unit is not showing the red portion that it shows when there is something blocking the hose (god, this is hard to describe!).

If I disconnect the hose and put my hand over the hole, I feel some suction. But

ANSWER : Well, it actually sounds like there is a blockage. Try removing your hose and dropping something through it, like a quqrter. If it comes through, no clog. If it is clogged, I believe that machine has a blower on the upper part of the cleaner (maybe in the bag compartment towards the top. You can take out the filter holder and plug the hose in there and run the unit . Does the blockage come out? If not, Try shaking the hose, or you can put a stiff wire in it to try to free it. Do not run water through it. If there is no blockage at all, then you will probably need to take it to a service center. But I am pretty confident that we are looking at a clog situation. Let me know if this fixesya! Thanks, Rene (vacuum Doctor)

I purchased a Eureka C4910 last year and have a question that I am hoping you can answer.

There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.

The beater bar motor turn-on mechan

ANSWER : Good day!

Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.

When the motor and the belt is OK the problem could be on electrical wiring and switch.

If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.

Thank you and don’t forget to rate my answer.

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it’s not broken, I know I called Dyson a year or two ago and they told me how to reset the beater bar motor but I don’t remember exactly what I did, anyone know the answer to this??? thanks in advance….
ANSWER : Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

I had a shoelace get stuck in the beater bar. I turned it off, tipped it over and untangled the shoelace from the beater bar. When I plugged it back in the vacuum ran but the beater bar was not turning and there wasn’t any suction. Is there a reset switch for the beater bar? Thank you for your help, Janet
ANSWER : Hi Janet. there is a small reset button on the outside of the head next to the brush that you can push to get it to start spinning again.

No suction Just received my refurb. dyson animal bagless. Finally figured out how to get it all together, turned it on and there is no suction coming up thru the beater bar. The hair is just collecting around the bar and not going up into the canister. It appears all the suction is going thru the open red end of the attachment hose, which has a vented cover piece. Am I missing a piece or is there a switch to turn of the attachment suction?
ANSWER : So the red hose isn’t connected to a part on the vaccum so like it is connected to the connester but not to an opening just above the beater bar, this is the only idea i can supply you with. good luck, maybe i got lucky and helped you out.