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Vacuums

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Check that the vacuum cleaner is plugged into a working power outlet and that fuses and breakers don`t need resetting. An activated thermal cut-out due to a blockage is the next most likely cause of the problem. Check for blockages in the hose and filters, and remove any obstructions that you find.
Vacuum cleaners are fairly simple machines. They need power to be transmitted to the vacuum to create a suction force that lifts debris. So, the usual areas that cause suction loss include the wrong height setting, stuck rollers, a faulty gasket, a broken vacuum belt, a filled bag, or a clogged hose.
The Kirby shampoo takes 2 hours to completely dry, at the most. I also noticed that clean-up was a lot easier. The Kirby shampoo rinses away clean with just cold water, taking the dirt with it.
Turn the Suds Control Valve to the Carpet Setting, then turn the unit on. You will see as you move the Kirby shampooer back and forth, foam will release and the brush will work it into your carpet. We recommend shampooing smaller sections of carpet at a time. Turn the Suds Control Valve to the off position.
Overheated Motor

If your vacuum was working fine and then suddenly shut off, it may have overheated. Most vacuums are equipped with a thermal protector safety switch that won`t allow the motor to run when it becomes overheated. You will need to wait for 30 minutes to 2 hours, depending on your machine, to try again.

Clog located in the vacuum hose

Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.

Q: What shampoo can I use in my Kirby? A: You should only use genuine Kirby Carpet Shampoo in Kirby shampoo systems. For a fragrance-free option, please try Kirby Unscented Carpet Shampoo!
Instead of saturating your carpet with hot soapy water, the Kirby Multi-Surface Shampoo System works a thick foam into your carpet fibers. Dirt is emulsified in foam then captured on the Multi-Surface Shampoo System tray. This process leaves very little moisture behind allowing your carpets to dry much faster.
A vacuum cleaner gets power from a regular electrical socket, with the average upright design requiring between 450 and 3000 watts. However, the most often used versions use around 1400 watts, equivalent to approximately 1.4 kilowatt-hours (kWh) of electricity each hour.
Most carpets typically need 6-10 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year your carpets are cleaned, and the air circulation, humidity and temperature in your home.
Why Is It Important to Dry Your Carpet After Cleaning? Leaving the carpet wet after cleaning or water leakage could completely ruin your carpet and flooring. The carpet might look OK to you on the surface, but you`ll find the real problem when looking at the padding.
Q: Can I pick up water with my Kirby system? A: No. Do not use your Kirby to get water off the floor or out of carpet.
Directions for Carpet Power:

Simply squirt Carpet Power on to the stain and leave for up to five minutes. Thoroughly rinse by gently pressing with a damp cloth and using a small amount of water.

Mixing ratio of 1:10 with warm water of +/- 40 degrees.
The answer is that you should always dust first and vacuum later. The reason is simple. When you dust, you`ll find that some of the particles wipe away onto your cloth or duster, but you`ll never get all of the particles.
If you don`t vacuum your carpet, the dirt will break down carpet fibers and create a breeding ground for dust mites and bacteria. In addition, your home will begin to smell musty from the dirt, mites, and other organisms settling into the fibers.
Check the hoses, filters, and rollers if you have a suction problem. A vacuum that loses suction is pretty useless, but the problem is often nothing more than a clogged roller, hose, or filter. To inspect these parts, unplug your vacuum, then turn it over and see if you can manually spin the roller.
The most common cause of loss of suction is that the filters have become blocked. They may require cleaning or replacing. Another cause could be that the vacuum cleaner hose is blocked.
Carpets that still look dirty or have stains reappear after cleaning is a result of something called wicking. This is due to over wetting the carpet, the backing, and pad which causes them to return back to the surface once dry.
Add a few drops of soap or detergent into a bowl of hot water. Submerge the filter and squeeze it so it absorbs the cleaning solution. If the water becomes dirty, empty the bowl and refill with more soapy water. Once the water runs clear after soaking the filter, take it out and rinse the suds away.
Prepare your carpet and areas to be shampooed

Begin by removing furniture from the room and then thoroughly vacuum the carpet preferably with a powerhead vacuum cleaner, before shampooing to remove loose dirt, pet hair and other particles. This should also expose the carpet stains, if there are any.

Ultimately, running your vacuum over your carpets after a professional deep clean is great but remember to do it only after your carpet is completely dry. Vacuuming your carpet when it`s still damp could cause dirt to be transferred from your vacuum cleaner, so patience does pay off.
Jim Kirby created the first Kirby vacuum cleaner in 1906, and ever since, The Kirby Company has continuously improved its American-made, hand-crafted Kirby Home Cleaning System design to ensure best-in-class performance. Millions of customers from around the world trust Kirby to keep their homes` clean.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a kirby sentria and after I shampoo’d the carpets I put it back together to be a regular vacuum and now it wont turn on. Any ideas what could be wrong?
ANSWER : The only thing I can think of is the brush head is not on properly.If the head is not aligned right,then the saftey switch wont be activated.Otherwise,I’d say the saftey switch or power switch.Did you make sure not to run over the cord?

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Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

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Infinity Vaccum by Shark, model number NV31COS, will not start. The vacuum was running just fine until it grabbed the edge of a curtain. Turned it off to release the suction. Turned it back on and was working fine. About a minute later the vacuum was making an odd noise. Every 2 seconds or so it would “heave” (lack of a better word) then go away, then come back and so on. Turned the vacuum off and checked for blockage, none that could be seen or felt, and now the vacuum won’t turn. Any suggestio
ANSWER : Carpet brush won’t turn when vac on

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I have a kirby sentria. vacuumed up my son’s headphones and immediately shut if off. took brush off, unwound headphones, put it back together. when i turned it back on, the belt snapped. so i went to vacuum place, got new belt, but when i put it on, with the green arrows lined up, it doesn’t have much suction. with the red arrows lined up, it just smells like its burning and i don’t want to break another belt! HELP!!
ANSWER : Take the front off the vacuum and check inside both the front portion and the canister for additonal clogs. Sometimes something will get caught in the impellor, causing the motor to overheat. Since there’s little suction and the smell, I’d guess this is what happened.

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I sucked up a sock into the carpet attachment of my electrolux 3500 series and the carpet attachment cut off. After the sock was easily removed (it was only wrapped around the brush part) I reattached the carpet attachment, turned the vacuum on and flipped the switch to turn the carpet attachment back on, but it won’t come back on. How can I fix it?
ANSWER : Did you press the reset button? There will be a reset button either on the back of the unit just below the bulkhead or on the top side of the base.
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.Locate the reset button and press; this should allow the carpet attachment to resume operation.
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.If you require an Owner’s Manual try downloading the Epic 3500 manual from this site:
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.http://www.aerusvacuums.com/support/manuals/index.cfm

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I have a Kirby G4 Vacuum Cleaner – MOdel G4 D. I have never had any problems or repairs done to it in the past ten plus years that I’ve had it. This is an upright vacuum. I was vacuuming the carpet floor and was not having any trouble at all. I switched the vacuum off and moved it into a different room. When I tried to turn on the vacuum, it would not turn on. I checked with different outlets, used both front attachment and hose attachment. Checked the front part of the motor/ spiral case. This
ANSWER : Hello,
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
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.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
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.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
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.Hope this helps!!
.Marci

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I took the cover off the brush so I could cut off all the hair that was wrapped around it (vacuum was working fine, I just noticed the hair). I pulled the brush/spinner thing off one side, cleaned everything, popped it back in where it belonged, and tried to make sure the belt was in the proper alignment. However, when I turned the vacuum on, it makes a horrible noise like I’m sucking up rocks. What have I done wrong in putting it back together? It seemed simple…
ANSWER : The ends of the brush roller have to go in in a certain position.each end has a different look.make sure the match up to the seats on the roller guides and make sure the belt is centered.the belt will center itself by turning the roller by hand in one direction then the other.the ends of the brush roller ust set in their seats correctly

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I purchased a brand new Eureka Pet vacuum, sorry don’t know exact name but it the one that has the self cleaning duster on it. Last night I used the vacuum on my carpet, it was working fine until I accidently sucked up the corner of a scarf that was hanging off a couch. I shut the vacuum off, pulled out the scarf and and resumed vacuuming. Much to my dismay the suction on the vacuum had ceased. Can you tell me if there is a reset button on the vacuum? The vacuum does not appear to be damage
ANSWER : If the motor is running, there should be suction. Possible problems depend on whether it’s a canister or upright and are:
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
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.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.

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