Dyson DC27 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Check the Circuit

Check the vacuum cleaner to see if it tripped a circuit breaker or blew a fuse. Check the circuit breakers, or fuses and, if it has tripped a circuit breaker or blown a fuse, simply re-set the breaker, or replace the fuse, and switch the vacuum on again.

It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
Sometimes your vacuum pulsates on and off or keeps dying when using the extra powerful `Max Mode`, which can be related to the charge of your battery. Try turning this function off by pressing the Max button on your vacuum.
Over time, all batteries are subject to degradation. So if your run time has declined when the machine is not in Max / Boost mode, it might be time to buy a new battery. All our machines come with a 2-year initial warranty that includes the battery.
To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
If your vacuum cleaner keeps turning off, this could be due to the following reasons: Blockages – check the hose and head for any obstructions. Filter – always check your filters, if these are clogged this could be causing the vacuum cleaner to work harder and lose suction power.
If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum`s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum`s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I purchased a brand new Eureka Pet vacuum, sorry don’t know exact name but it the one that has the self cleaning duster on it. Last night I used the vacuum on my carpet, it was working fine until I accidently sucked up the corner of a scarf that was hanging off a couch. I shut the vacuum off, pulled out the scarf and and resumed vacuuming. Much to my dismay the suction on the vacuum had ceased. Can you tell me if there is a reset button on the vacuum? The vacuum does not appear to be damage
ANSWER : If the motor is running, there should be suction. Possible problems depend on whether it’s a canister or upright and are:
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
.
.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.

Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly
ANSWER : The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

How to change belt of dyson dc27 – Dyson DC27 Bagless Upright Vacuum
ANSWER : Non clutch is 3 screws on bottom plate.
clutch model not replaceable. new clutch is 28.00
my no is 0800 294 4692 for replacement

Suction Problem I was vacuuming and stopped to empty the cannister. When I started vacuuming again – the suction wasn’t working properly. The vacuum was just pushing stuff around the floor. I cleaned the hair out the brush on the bottom and it still isn’t working. It was working fine before I emptied the tube 🙁 I can’t figure out what happened.Help!
ANSWER : Greetings from GoVacuum,
.
.I believe what may have happened is that your vacuum cleaner belt has either broken, or been stretched so far that ithe brushes are no longer spinning fast enough.
.
.Here’s what you should do to diagnose this problem.
.
.1. Take the suction hose out of the back of the vacuum (assuming that your vacuum has on-board tools), and see if you have any suction coming from the hose. If you do, this indicates your belt is bad.
.
.2. If you don’t have suction coming from the hose, then it may be something as simple as replacing the filters, to a clog in the vacuum, or to your motor going bad.
.
.In my professional opinion though I would say from what you stated that the belt is mostly likely going to be your issue. If you can provide me the model number of your vacuum cleaner, I can walk you through step by step on ow to replace the belt.
.
.I have posted a short YouTube video on a vacuum belt change, this is not for all vacuums, but it will give you some idea of how to change a belt;
.
.
.
.

Thanks, and if you have questions about your particular model, please feel free to contact me at
.
.[email protected]
.1-866-468-2288

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

I have a DC 17. In the middle of vacuuming the vacuum stopped working when it was in the upright position. It only works when the head is down and i am using the bar. I can not use the extension bar, becasue when I put the vacuum upright it shuts off. Where is the problem?
ANSWER : Hi there, it’s Jack at Dyson.
.
. Like most Dyson vacuums, DC17’s main suction motor is protected by a thermostat which shuts the machine down if it starts to overheat. This could be due to a blockage, and the filter may also need a wash. If this occurs, the separate brush bar motor will still run if you recline the vacuum, and shut off when you stand the vacuum upright.
.
. The vacuum should reset itself automatically after it’s cooled down for around 2 hours. To prevent this from reoccurring, please wash the filter as shown in our video guide – in normal use this should be done at least once every 3 months. Use cold water without detergent, and allow the filter to dry completely for at least 24 hours before replacing it.
.
..Once you’ve done this it’s important to check the vacuum for any blockages – our Support guide will walk you through each checkpoint to make sure nothing is missed: http://www.dyson.com/support/dc17/dc17-allfloors/diagnosis-root-menu/dc17filterwashvid/flo-dc17-wand-suction
.
.This should resolve the issue. However if the issue reoccurs when the filter is clean and there are no obstructions in the airways, there could be an issue with the cyclone pack itself. If this is the point please contact us directly, as we’d appreciate the opportunity to provide further assistance. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

My dyson dc27 has no suction – Dyson DC27 Bagless Upright Vacuum
ANSWER : Clean filters and check hose for clog