Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum

How to Identify and Fix Common Vacuum Problems ?

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A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
Check to see if your clean water tank is empty. The clean water tank also may not be seated properly. The brush window could also not be latched into place. Turn off your machine and check to see if the brush window is secure.
Check the dirty water tank and make sure there are no clogs in the hose below it. Remove the filter and clean debris from both the screen and filter. Also empty the dirty water tank and leave the filter out to dry completely before replacing it.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a Hoover Platinum carpet cleaner, and it has stopped dispensing cleaning agent and water. This model has a separate tank for water and separate tank for shampoo dispensing. It also has a power hand unit that dispenses shampoo. All along the hand unit has continued to dispense shampoo. Symptom #1, the water tank seemed to be taking on shampoo, as it was getting sudsy. Symptom #2 – On wash mode, nothing would come out, on Rinse mode, sudsy water would come out. Later, symptom #3 – not
ANSWER : Somewhere on the outlet is a control tap thats driven by a rubber band and something is up with this control ,best advice here is put it in the boot of the car and take iot to a hoover dealer ,they will do it seconds for you

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

We have a Bissell Proheat 2X (model 8920). The problem we are having is when water/soap is initially released (all settings) it continues to leak out the front water spray nozzles unit the water containers are empty. The vacuum works but can’t keep up with the continuous water leaking out. Do you have any idea what is sticking open to allow the continued release of water when the machine is running? Thanks Rick
ANSWER : Return it. It is faulty and should not do that. Mine does not. Does require changing water about evrery 10 minutes but one can see the filth in the water. Also re-clean with plain water over areas that were cleaned to remove all cleaner. Old cleaner in carpet to dirt is like a bug attracted to a bug zapper. It can be time consuming, but it will pay for itself and can do a great job if you pay attention when water or cleaner runs out, otherwise it will not clean properly!

I have a Bissell Proheat 2x cleaner which has worked perfectly on every occasion. Today I filled the machine as usual with water and formula and switched on, the motor ran, the lights were on and the brushes rotated but upon pressing the spray trigger no water or formula was released. I have cleaned the jets underneath and also followed instructions to release any airlock. It still wont release the water/formula. What else can I do? Thanks Charles
ANSWER :

Please check the following with liquid in both tanks.
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– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
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Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
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– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
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– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
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If the machine continues to not spray, check the following:
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REMOVE THE COLLECTION TANK:
\342\200\242 Make sure the unit is set to water rinse
\342\200\242 Remove the smart mix bottle and fill it with water only
\342\200\242 Place the smart mix bottle into the collection tank reservoir
\342\200\242 Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
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If these suggestions do not resolve the issue contact BISSELL Consumer Services.
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1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
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I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

The Hoover Steamvac Widepath will NOT pick up water. The dispenser with cleaner DOES have water. The TANK that would receive the dirty water is NOT full. All tanks are on properly and the machine will still not pick up the used water. I found a tear in the interior hose leading to the receiving tank and repaired throughly with electrical tape. Still will not pick up the water. Any suggestions?
ANSWER : Sounds like a clogged air path (no vacuum action) from the floor pick-up to the collection tank. Take the tanks off and deal with the vacuum problem alone. The collection tank should have a air exit vent–is it clear? Check the interior hose that you repaired–is it clogged? Remove the bottom plate and inspect the air path from it. Because this machine deals with water, clogs can become like concrete! Hope this helps!

Water is not dispensing to clean carpet. Water
ANSWER : The problem is the heater is cloged you can drill it out to clean it

The hoover steam vac 5 brush agitator dispenses water and soap but does not show any return water to dirty water reservoir. The carpet seems damp but not soaked, still a bit troubling no waste water…what up ?
ANSWER : You do not have the needed vacuum on the dirty water intake. Possible causes are:
.1. No adapter sleeve in the back of the dirty water tank (the one that you remove to put the fabric hose adapter in)
.2. The dirty water top is not sealed (cracked, not on correctly)
.3. The intake shoot at the front of the unit is clogged with dirt/hair.
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.REMEMBER: This is NOT a vacuum cleaner – it is not designed to remove hair and dust…. ONLY wet dirt. If you fail to vacuum floors just before steam cleaning, the unit will clog up in minutes!!