Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum
How to Identify and Fix Common Vacuum Problems ?
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A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
Check to see if the collection water tank outside the bladder is full. The float will activate to cut off suction. Empty the collection tank and test for suction. If there is still no suction at this time, please visit a BISSELL Authorized Service Center.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.
Remove the hose wand from the base, and check for a clog in the wand or base. Next, use a long, narrow object such as the crevice tool or a broomstick to clear away obstructions along the length of the hose.
Remove the hose from the base of the machine and remove any debris as needed. If necessary, you may use a broom handle to unclog the hose by pushing through both openings. If the clog persists, please refer to our Brush Roll Maintenance video.
You are leaving too much foam in the carpet Dirt particles stick to it, and it is this that makes your water dirty when it is sucked up. If your carpet cleaning solution is too foamy, or you leave foam in the carpet, more dirt will be attracted to it.
Remove the hose wand from the base, and check for a clog in the wand or base. Next, use a long, narrow object such as the crevice tool or a broomstick to clear away obstructions along the length of the hose.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
I have a Hoover Platinum carpet cleaner, and it has stopped dispensing cleaning agent and water. This model has a separate tank for water and separate tank for shampoo dispensing. It also has a power hand unit that dispenses shampoo. All along the hand unit has continued to dispense shampoo. Symptom #1, the water tank seemed to be taking on shampoo, as it was getting sudsy. Symptom #2 – On wash mode, nothing would come out, on Rinse mode, sudsy water would come out. Later, symptom #3 – not
ANSWER : Somewhere on the outlet is a control tap thats driven by a rubber band and something is up with this control ,best advice here is put it in the boot of the car and take iot to a hoover dealer ,they will do it seconds for you
I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.
We have a Bissell Proheat 2X (model 8920). The problem we are having is when water/soap is initially released (all settings) it continues to leak out the front water spray nozzles unit the water containers are empty. The vacuum works but can’t keep up with the continuous water leaking out. Do you have any idea what is sticking open to allow the continued release of water when the machine is running? Thanks Rick
ANSWER : Return it. It is faulty and should not do that. Mine does not. Does require changing water about evrery 10 minutes but one can see the filth in the water. Also re-clean with plain water over areas that were cleaned to remove all cleaner. Old cleaner in carpet to dirt is like a bug attracted to a bug zapper. It can be time consuming, but it will pay for itself and can do a great job if you pay attention when water or cleaner runs out, otherwise it will not clean properly!
NO WATER COMING OUT FOR SHAMPOOING /DUMPS WATER WHEN UPRIGHT
ANSWER : There is a belt inside that runs the pump to spray the water. I would take it in a have it replaced. Mine did the same exact thing.
I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.
I have a Bissell Proheat 2x cleaner which has worked perfectly on every occasion. Today I filled the machine as usual with water and formula and switched on, the motor ran, the lights were on and the brushes rotated but upon pressing the spray trigger no water or formula was released. I have cleaned the jets underneath and also followed instructions to release any airlock. It still wont release the water/formula. What else can I do? Thanks Charles
ANSWER : Please check the following with liquid in both tanks.
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– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
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– Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
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– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
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– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
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If the machine continues to not spray, check the following:
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REMOVE THE COLLECTION TANK:
\342\200\242 Make sure the unit is set to water rinse
\342\200\242 Remove the smart mix bottle and fill it with water only
\342\200\242 Place the smart mix bottle into the collection tank reservoir
\342\200\242 Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
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If these suggestions do not resolve the issue contact BISSELL Consumer Services.
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1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
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Water is not being discharged. I have filled the reservoir that holds the carpet cleaner fluid And I have filled the water container. I know how to use the cleaner, it has always worked, But now, no water is being discharged to the carpet. I turn it on, squeeze the trigger, but nothing comes out. The wheel that is suppose to spin (to indicate that water is being discharged) is not spinning. Everything else works. I.e. the suction works, and the hand held accessories work.
ANSWER : That means that the pump belt is worn and it needs to be replaced. You can get a replacement belt and view the manual here:
Bissell Pump Belt
I have a Bissell Proheat 2XTurbo carpet cleaner. No water will come out when I squeeze the trigger. I have filled the solution tank and the water tank. I read the troubleshooting in the manual and have tried turning it off for a minute and restarting and nothing. I took out both tanks and reseated them and nothing. It has sat for over a year but did not have any water in the water tank. Some solution was left in the solution tank. How can I make the water come out? HELP!
ANSWER : Call BISSELL Consumer Services.
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1-800-237-7691
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Mon-Fri: 8am to 10pm ET
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Sat: 9am to 8pm ET
