Morning. We have a DC27 and we can't move it from the upright position. Please help.

Dyson DC27 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

The Vacuum will not Stand Upright

Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked.

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.

A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.

If the vacuum does not stand on its own, the vacuum`s latch may be broken. Call customer service to inquire about latch replacement options. When you buy the vacuum you have a 5-year warranty, so broken pieces are easily replaceable. You can purchase replacement parts either on Amazon.com or on Shark`s website.

Put a flip switch on the vacuum head itself that raises it up higher off the carpet.

If all you hear from the vacuum unit is a click at the when you try to start the vacuum motor from inside the house, then the motor in the unit is dead and has to be replaced. A strong odor from the shellac, which coats the copper coil windings, is an indicator that the motor is about to or has burnt out.

The suction control slider is located at the front of the cleaner head. The ball located between the bin and the cleaner head.

Check the Rotator Brush and Wheels

Sometimes pieces of string or other objects get wrapped around your vacuum`s rotating brush or around the wheels of the vacuum. Unplug your vacuum. Turn it over and have a look at the wheels and brush. If you see any pieces of string or objects lodged there, remove them.

This usually happens because the filters need washing or your machine is blocked. If your machine continues to overheat, please refrain from using it until it has cooled down sufficiently and then carry out the performance checks.

In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.

If you checked your brush roll, floor setting, and belt but your brush roll is still not spinning, that means you probably need a Shark micro switch replacement. This small switch tells the vacuums brush when to start spinning.

If the roller brush is not spinning, it cannot pick up dust. One reason could be that the power button is not set to position II, which runs the roller brush. If the button does not work, here is the link to the power button replacement guide. Another reason is that the roller brush could be broken.

When securing the dock to the wall, ensure there is a distance of 1.2m/47¼” from the floor. This is to allow the machine to sit in the dock without touching the floor.

Wash filters in cold water only

(don`t use detergent or wash in a dishwasher or washing machine). Rinsing under the water supply then gently squeezing the water out of the filter. Repeat until the water runs clear.

Clog located in the vacuum hose

Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.

One of the first things to do when your Dyson vacuum cleaner keeps starting and stopping is to empty the bin. It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening.

To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.

One of the easiest ways to increase vacuum cleaner suction is to empty the dust bag or container. Dust containers need to have enough space for airflow, otherwise, they could get clogged and have less suction power. Regularly check your dust compartment and empty or change it when it`s already 70-80% full.

Putting in the incorrect amount of oil, putting in the wrong type of oil, and oil contamination can all cause the pump to not reach full vacuum. For this reason, you must check the oil regularly to ensure that it is not only clean, but also properly filled.

Vacuum cleaners are fairly simple machines. They need power to be transmitted to the vacuum to create a suction force that lifts debris. So, the usual areas that cause suction loss include the wrong height setting, stuck rollers, a faulty gasket, a broken vacuum belt, a filled bag, or a clogged hose.

The Vacuum will not Stand Upright

If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.

Sometimes your vacuum pulsates on and off or keeps dying when using the extra powerful `Max Mode`, which can be related to the charge of your battery. Try turning this function off by pressing the Max button on your vacuum.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the Carpet/Bare knob is moved to the Bare Floor position and then back to the Carpet position. Then the beater bar turns until the handle is placed into the upright position. What might be the problem?

ANSWER : Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the “on” position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

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Morning. We have a DC27 and we can’t move it from the upright position. Please help.

ANSWER : Hi there,

Sorry to hear you’re experiencing a problem with your DC27. Ordinarily you should be able to put your vacuum cleaner in the cleaning position by placing one foot on the head of the machine, and reclining the body. This is demonstrated in the user guide.

If you’re unable to do this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

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Eureka 4870 brush won’t stop turning in upright position

ANSWER : There will be a linkage that as come loose and not operating the limit switch to turn it off, try looking at 23. Idler Clamp Assembly on the link below.
http://www.vacpartswarehouse.com/Eureka-4870-Ultra-Smart-Vac-s/1928.htm

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My Roomba will not move forward. It will try and spin itself and then try to move forward but then spin itself again until it stops and beeps. I tried cleaning the whole unit but it still is unable move forward. Help please!

ANSWER : Hey
is it 5xx Roomba ? is it 9 beep that it sounds ?

Please look for other same problem posted here 😉
You are probably facing a bumper sensor issue.
Try to clean the bumper first and if this goes on, either call iRobot service, or
take a look at this page for the step by step 9 beep fix.
Have fun
Avi

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When using my vacum upright its very low in suction, it used to be so powerfull that it lifted my carpet slightly….when using the tools section its as strong as it should be please help, ive cleaned it out but still loss of suction in upright position, from mrs richmond

ANSWER : Check the following items:
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.* The bag and connection – change it if it’s full
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.* Turn the vacuum over and inspect the beater bar area for any clogging. You may have to remove the bottom plate to really clean it out.
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.* The beater bar and especially the drive belt – this area gets dirty and the belt can wear out after continued use. The brushes can also wear out on the beater bar
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.Try to work on the vacuum in a well ventilated area. Make sure you unplug the unit so it’s safe to service
.
.

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I HAVE A DIRT DEVIL VISION AND THE FILTER STOPED TURNING… CAN SOMEONE OUT THERE HELP PLEASE? MY CARPETS NEED CLEANING…. RUN GREAT, BUT THE FILTER JUST STOPED SPINING. PLEASE PLEASE HELP….

ANSWER : Spinning filter? Do you mean the brush? If its the brush you just have to replace the belt. Click on this link so you get an idea.

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I’m trying to get my S7000 Miele to stand upright an lock in this position. It wont , i tried to see if foot release was jammed but
cant tell it doesnt seem to release to let it move upright an lock in again..help

ANSWER : There is a rear dust cover that sometimes gets stuck, this will make it almost impossible to lock the handle up. First locate the cover which is at the rear right above the wheels. It’s about 2″x8″ and ribbed vertically and slides up behind the rear panel of the lower body. If it’s in there and stuck, just realign it with the 2 grooves on each side or remove it completely; it is a dust shield after all. The best fix is to replace the rear panel and dust shield and they are ordered together and the cost is fairly low. Also check the alignment of the rear body panel at the bottom There are 2 tabs that protrude down about and inch on each side, the one closest to the handle release lever sometimes gets bent and causes the unit to jam. If this does not help there is one more solution involving the rear wheel assembly. check to see that the rear wheel axel is straight, meaning both wheels are parallel at all times while releasing the handle. If the axel is crooked, the wheel assembly must be replaced and you should have a Miele service center order the part and do it for you.

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My machine (Hoover Wind Tunnel – bagless) is only 1 yr. old. The agitator brush doesn’t turn all the time. I know it’s not supposed to turn when in the upright position. However, it only seems to work when I have the setting on high. When I stop, but have not put the machine in the upright position, it stops again and then slowly starts moving. Could the V-belt be worn out already? In the owner’s manual it states that this belt is not normally replaced. The exact same thing happened with my old

ANSWER : Sounds like you should do two things:.1- Remove and clean the beater brush of all debris as best you can. At the end of the brush you will see a hard rubber piece, at both ends, that holds it in place in the body of the vacuum..Add some WD40 between the brush and these pieces and turn until they move freely..2- When you reassemble, put a new belt on..
.This should be all you need to do..If you find this information to be of help, I would appreciate a Thumbs Up from you..Be well,.Paul

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