Bissell 1697W Powersteamer Pro Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

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If you still have reduced or no spray it might mean the pump has lost its prime. To fix this, turn the power off and then back on. Wait for one minute, then depress the trigger.
Check to see if your clean water tank is empty. The clean water tank also may not be seated properly. The brush window could also not be latched into place. Turn off your machine and check to see if the brush window is secure.
A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
First, check to make sure the clean tank has water and/or the water & formula mixture in the tank. If your tank is empty, this could be the reason your machine is not spraying. You will need to fill your clean tank again. Reseat the tank and ensure it sits snug on the machine.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
There could be several factors as to why your BISSELL PowerFresh steam mop is not producing steam. First, check to make sure the unit is plugged in and is in a working outlet. Next, check to make sure there is water in the tank. It is very important to make sure you are ONLY using water to fill the tank.
A: Yes it can be used as a vacuum without water.
Check to see if your clean water tank is empty. The clean water tank also may not be seated properly. If this is the case, turn OFF your machine and re-seat the tank until it clicks into place. Also try priming the system by holding the spray trigger down for 10-15 seconds.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

I have a Bissel 9300-C 0714 BC Carpet Shampooer. It was working great and all of a sudden it stopped working. It still sucks up dirty water but it does not spray water onto the carpet. I can get it to spray water through the smallest hand attatchment but not through the large hand held piece on the base of the machine. I really hope you can help me, I am a dog groomer and I really need my machine to work properly. I can get it to spray water out of the smallest hand attatchment but
that’s all t
ANSWER : The spray jet has become clogged from the soap…. just clean it out. same thing happened to my attachment.

I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

I have a bissell powersteamer model 1697 that does spray water any more. Will a new water pump solve my problem?
ANSWER : Check all lines from being gloggged /also check screen in the water tank on hose can you here the pump working

Bissell proheat My Bissell won’t dispense cleaning formula but it sprays water and sucks up the water. The attachments spray water but not the soap also. how to fix?
ANSWER : First is the smart mix valve turning like it should? If it is then replace the soap dispensor. Also is the gasket on the valve at the bottom of the bottle?

Bissell will spray water when set to water rinse, but as soon as it is set to light, normal, or heavy cleaning, there is no spray. I have tried priming but to no avail. I put plain water in the solution tank to test without ay success. It is like it loses it’s prime whenever you try to use a solution mix. Once you set it back to water rinse only and go through the priming steps, it is OK. Any help would be appreciated. Thanks.
ANSWER :

Please check the following with liquid in both tanks.
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– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
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Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
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– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
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– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
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If the machine continues to not spray, check the following:
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REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
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If these suggestions do not resolve your issue, contact BISSELL Consumer Services.
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1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Have a Bissell Proheat2 will not spray water from the carpet power head but sprays from tools setting Does anyone know how to get water to spray or clean out water
ANSWER : I had this problem. It was small pieces of debris that got into the solution lines and clogged all the nozzles. There is a nozzle for the handheld attachments, one on the front of the machine for spraying spots and two nozzles underneath just behind the rotating brushes.
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.It was a royal pain disconnecting the clear rubber hoses inside the machine and blowing out the nozzles and the hoses with compressed air. If you are mechanically challenged I’d suggest you take the machine to a vacuum/steam cleaner repair facility.
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.I’m not sure how the debris got into the solution system, but it may have been when the dirty water tank was emptied some of the dirty water entered the internal, clean water bladder.
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.A note to Bissell engineers: This issue can be prevented if you simply add an easily accessable solution and/or water filter that the customers can remove, clean and reinstall. Just a suggestion.

We have a Bissell Proheat 2X (model 8920). The problem we are having is when water/soap is initially released (all settings) it continues to leak out the front water spray nozzles unit the water containers are empty. The vacuum works but can’t keep up with the continuous water leaking out. Do you have any idea what is sticking open to allow the continued release of water when the machine is running? Thanks Rick
ANSWER : Return it. It is faulty and should not do that. Mine does not. Does require changing water about evrery 10 minutes but one can see the filth in the water. Also re-clean with plain water over areas that were cleaned to remove all cleaner. Old cleaner in carpet to dirt is like a bug attracted to a bug zapper. It can be time consuming, but it will pay for itself and can do a great job if you pay attention when water or cleaner runs out, otherwise it will not clean properly!