Vacuums

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Check to see if your clean water tank is empty. The clean water tank also may not be seated properly. The brush window could also not be latched into place. Turn off your machine and check to see if the brush window is secure.
A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
First, check to make sure the clean tank has water and/or the water & formula mixture in the tank. If your tank is empty, this could be the reason your machine is not spraying. You will need to fill your clean tank again. Reseat the tank and ensure it sits snug on the machine.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
Your BISSELL Steam Mop has been designed to be used with tap water although to prolong its life the use of demineralised water is strongly recommended.
In Line Filter Assembly (includes Cap & Filter) for ProHeat 2X Upright Carpet Cleaners (equipped with In Line Filters) and Lift-Off Upright Carpet Cleaners. Fits in the top portion of the foot of the Carpet Cleaner, under where the Dirty Water Tank sits on the foot.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

Read Full Q/A … : Vacuums

My brand new Bissel pro heat allrounder wont spray any water out?
ANSWER : I would suggest RETURN it while still in warranty ! We were too bussy living, did not use machine while still in warranty – and now we are stuck. Same problem as yours.

Read Full Q/A … : Vacuums

I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

Read Full Q/A … : Vacuums

I have a Bissel 9300-C 0714 BC Carpet Shampooer. It was working great and all of a sudden it stopped working. It still sucks up dirty water but it does not spray water onto the carpet. I can get it to spray water through the smallest hand attatchment but not through the large hand held piece on the base of the machine. I really hope you can help me, I am a dog groomer and I really need my machine to work properly. I can get it to spray water out of the smallest hand attatchment but
that’s all t
ANSWER : The spray jet has become clogged from the soap…. just clean it out. same thing happened to my attachment.

Read Full Q/A … : Vacuums

I have a bissell pro heat water wont come out
ANSWER : The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.
.
.Unplug the Bissell. Remove the water container pieces from the top of the base. You’ll probably reveal two red plastic pieces mounted in the Bissell’s base, about .75″ x .75″. These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell’s handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.
.
.Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You’ll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They’re not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.
.
.When you’ve removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can’t blow air through it, right? It’s clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You’ll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you’ve fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.
.
.Now do the same for the other red water sprayer.
.
.I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn’t reattach the red water sprayer, because it couldn’t reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don’t break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.
.
.There’s something else you may need to do that can help get the water flowing. This one’s easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell’s handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You’ll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you’ve cleaned out your water sprayers and primed the Bissell’s internal pumps, I’m hoping water will GUSH through your Bissell once again.
.
.As you probably have learned the hard way, as I did, it’s VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It’s a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn’t it??
.
.Good luck!

Read Full Q/A … : Vacuums

I have a bissell pro heat water wont come out
ANSWER : The pump may spin but the vanes inside could be broken or worn enough that they are unable to push water through the pump system. I am repairing a Bissell Model 8920 Pro-Heat 2X that has this very same problem.
.
.I tested all the hoses to verify that they were not plugged. I then hooked the water and cleaner tub from the rear directly to the pump and held it above the pump assembly and water barely went through it with gravity feed and the pump was visibly spinning. The pump assembly can be acquired from AE Carters for $10.00.
.
.I do not give any guarantee that this is the only problem.
.
.Ron Goodrich

Read Full Q/A … : Vacuums

Have a Bissell Proheat2 will not spray water from the carpet power head but sprays from tools setting Does anyone know how to get water to spray or clean out water
ANSWER : I had this problem. It was small pieces of debris that got into the solution lines and clogged all the nozzles. There is a nozzle for the handheld attachments, one on the front of the machine for spraying spots and two nozzles underneath just behind the rotating brushes.
.
.It was a royal pain disconnecting the clear rubber hoses inside the machine and blowing out the nozzles and the hoses with compressed air. If you are mechanically challenged I’d suggest you take the machine to a vacuum/steam cleaner repair facility.
.
.I’m not sure how the debris got into the solution system, but it may have been when the dirty water tank was emptied some of the dirty water entered the internal, clean water bladder.
.
.A note to Bissell engineers: This issue can be prevented if you simply add an easily accessable solution and/or water filter that the customers can remove, clean and reinstall. Just a suggestion.

Read Full Q/A … : Vacuums

Bissell will spray water when set to water rinse, but as soon as it is set to light, normal, or heavy cleaning, there is no spray. I have tried priming but to no avail. I put plain water in the solution tank to test without ay success. It is like it loses it’s prime whenever you try to use a solution mix. Once you set it back to water rinse only and go through the priming steps, it is OK. Any help would be appreciated. Thanks.
ANSWER :

Please check the following with liquid in both tanks.
.

.

– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
.

Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
.

– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
.

– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
.

.

If the machine continues to not spray, check the following:
.

REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
.

If these suggestions do not resolve your issue, contact BISSELL Consumer Services.
.

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Read Full Q/A … : Vacuums