Bissell 8910 ProHeat Clear View Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

A possible cause might be that the tank is not properly seated. To assure the tank is seated properly, pick it up and re-seat is so it sits snugly on the unit. If this doesn`t fix the problem, make sure the tank is assembled properly. To make sure they are both latched properly, pick the tank up by its handle.
First, check to make sure the clean tank has water and/or the water & formula mixture in the tank. If your tank is empty, this could be the reason your machine is not spraying. You will need to fill your clean tank again. Reseat the tank and ensure it sits snug on the machine.
Naturally, all carpet cleaners will leave some moisture, which will dry out in the hours following the cleaning process. However, if the carpet remains wet long after cleaning, it`s because the final step of that process was insufficient.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.
Your carpet will be only slightly damp to the touch after your cleaning. Most carpets typically need 6-10 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year your carpets are cleaned, and the air circulation, humidity and temperature in your home.
Yes, you should keep cleaning the carpet until the water is clear. This will ensure that your carpets are clean and free of dirt, dust, and other allergens. However, you should be careful not to scrub too hard or use too much water. Doing so can damage the carpet and lead to more stains in the future.
Hold the end of the hose below the water level in the tank to prime. With a full tank of water and the Machine off and reclined press the clean shot button `on` Wait for the clean shot to run for a few seconds, this will reprime your machine.
Hold the end of the hose below the water level in the tank to prime. With a full tank of water and the Machine off and reclined press the clean shot button `on` Wait for the clean shot to run for a few seconds, this will reprime your machine.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

Bissell pro heat steam carpet cleaner, not releasing water.
ANSWER : That means that you need to replace the pump belt. Here is the belt you .need and a manual you can view:
.
.Bissell 7901 Belt and Manual

My bissell pro heat 2x does not **** up the water from either the upholstery cleaner or carpet cleaner. Any thoughts as to why? The water and heat functions work it just does not pick up
ANSWER : First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:
.
.- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
– Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
– Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
– Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
– The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
– Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
– If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
– Check the Tank Lid and Tank for damage.

My carpet cleaner bissell pro heat wont extract the water from the carpet
ANSWER :

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.
.

2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.
.

Before starting, please be sure the machine is unplugged and the machine handle is reclined.
.

To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.
.

When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.
.

Rotate the window down into place and replace the screws.
.

3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.
.

4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).
.

5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.
.

6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.
.

7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.
.

.

If these suggestions do not solve the problem, please have a technician at a local BISSELL Authorized Service Center inspect your machine. BISSELL supports your machine with a one-year warranty for any defective or malfunctioning part.
.

My carpet cleaner (bissell proheat plus) is not steaming, dispensing cleaner. Seems like there’s a little thingy that should be spinning or turning….. When I work a small area of carpet, it just leaves behind dry blobs of carpet gunk like pet hair. I had to use a carpet sweeper to clean up. FYI – I filled the cleaning fluid container and after trying to clean the carpet, it did empty out but the carpet isn’t wet. Any tips? The manual doesn’t help.
ANSWER : You need to replace the pump belt. Here is the belt you need:

Bissell ProHeat Belt

Bissell pro heat will not extract water from the carpet
ANSWER : Try checking the top section of the machine (where the dial is located to switch it from floor to tool) and there is a little red plastic piece about 1 inch square on the inside of it. This is a lint filter that has a little door on it. Open the door or remove the entire thing to clean it out. It is probably completely blocked with hair, etc.. which is why you have no suction. Replace it after you clean it out and hopefully your problem will be solved!

Water is not being discharged. I have filled the reservoir that holds the carpet cleaner fluid And I have filled the water container. I know how to use the cleaner, it has always worked, But now, no water is being discharged to the carpet. I turn it on, squeeze the trigger, but nothing comes out. The wheel that is suppose to spin (to indicate that water is being discharged) is not spinning. Everything else works. I.e. the suction works, and the hand held accessories work.
ANSWER : That means that the pump belt is worn and it needs to be replaced. You can get a replacement belt and view the manual here:

Bissell Pump Belt

I have a Bissell Proheat 2XTurbo carpet cleaner. No water will come out when I squeeze the trigger. I have filled the solution tank and the water tank. I read the troubleshooting in the manual and have tried turning it off for a minute and restarting and nothing. I took out both tanks and reseated them and nothing. It has sat for over a year but did not have any water in the water tank. Some solution was left in the solution tank. How can I make the water come out? HELP!
ANSWER :

Call BISSELL Consumer Services.
.

1-800-237-7691
.

Mon-Fri: 8am to 10pm ET
.

Sat: 9am to 8pm ET