Dyson Vacuums\015 Picking up ….with good suction, however after each use, there is debris on top of the washable filter under the canister?\015

How to Identify and Fix Common Vacuum Problems ?

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If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum`s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose.
If your vacuum is leaving dirt behind, or even spitting dirt back out while cleaning, it`s usually due to a blockage. It sounds like you`re experiencing this from the base of your machine, so we would suggest having a look at this video here, on removing blockage from the cleanerhead.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice.
What`s happening with your vacuum cleaner is that a clog has built up and debris being agitated by the roller is spitting out or stirring up dust without sucking it in.
How frequently does your air purifier need an air filter replacement? It`s recommended that you change your filter every 12 months.
`We do not recommend that owners expose their machines to water`. Dyson is urging customers not to clean their vacuum cleaners by leaving them in water, after a hack went viral online.
In the event of an airways obstruction the machine is designed to pulsate. This is an audible feature that not just indicates a restriction of airflow, but also helps in preventing damage to the motor.
You vacuum too quickly

Vacuuming slowly will allow your machine to suck up more dirt and dust, and ultimately get your rugs and carpets much cleaner. Slow vacuuming allows the brush to agitate the carpet properly and suck up the unclean bits that emerge.

We spend a lot of time developing our filters and seals to make sure that we capture not only the dust you can see, but also the dust you can`t. We also want to make sure that the air being expelled from the vacuum is clean – in fact, Dyson machines can capture 99.97% particles as small as 0.3 microns.
We recommend you give your Dyson filter a thorough cleaning every month. You should also aim to replace your filter every year. Although this amount of time can change depending on how often you use your vacuum and how dirty the floors are.
Our Verdict. The Dyson Ball Animal 2 is a better vacuum for cleaning floors, while the Dyson V11 is more versatile. The Ball Animal 2 is an upright vacuum with outstanding performance on bare floors and carpets. It also has a bigger dirt compartment and a pet grooming tool.
Low suction or poor pick-up may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action, check for clogs. First, remove the Easy Empty dirt tank from the vacuum and discard all dirt and debris.
The gray stuff is allergens and dust. Most of the time you can`t see them because these are tiny particles, and only see it once it accumulates inside the vacuum.
The simplest place to start: empty your dirt container. Debris in the main cyclone passage will cut suction rapidly. If the container was really full, you should also check the filters because they can get loaded with dust if the Dirt container is too full. Test the vacuum, and see if the suction is back.
Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My Dyson Absolute Animal is picking up, but there is debris ontop of filter after each use…..everything is cleaned and unclogged?
ANSWER : Hi Karen,

I’m sorry to hear you’re concerned about your DC17 Animal. We’d appreciate the opportunity to run through some troubleshooting over the phone with you to determine the cause of this issue. You can reach us on 1-866-693-9766 – alternatively, if you email your contact details to [email protected], someone will be in touch as soon as possible to provide assistance.

We’ll look forward to helping you resolve this issue.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

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My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

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My filter queen just had the motor rebuilt last year and was basically a brand new unit when I got it back. It is not picking anything up now when I vacuum. The beater bar on the carpet attachment is turning fine and when I take all the attachments off the hose I can feel the suction being created like it should be picking up debris just fine. I have emptied the canister even when it did not have much in it; however, it still will not pick anything up off the carpet. It picks up debris tempo
ANSWER : It sounds as if you have a clog inside the “Power Nozzel”. They mention that there are “no user serviceable parts within the Majestic® Power Nozzle” My advice would be to see if you can see a clog with in reachable distance and try to remove the clog. One way to check for a clog which may work for you is to remove the attachment and shine a flashlight on one of of the attachment and look through the other side and see if you see light, if no light, most likely a clog. Past that you might void the warrenty if you try and open it up the Power Nozzel itself. You may want to ask a Phone service rep about clog removal.

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I have a Dyson Animal DC 28. It vacuums fine on floor mode, but, when locked in the upright position it releases pressure though the little valve behind filter a. I have only had it for 2 weeks so I’m hoping the filters don’t need to be cleaned this often! I would like to finish vacuuming without waiting 24hrs for the filters to dry.
ANSWER : Unfortunately with any bagless vacuum the filters do need to be cleaned or replaced very frequently for the vacuum to perform. But the good news is it sounds like you have a clog in the hose. remove the attachment hose as you would be using it and unclip it from the bottom of the vacuum. there is a plastic lever that will release it. use a broom stick or wooden dowel to remove the clog. Be careful not to puncture the hose while doing this.

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Dyson DC07 i have the dyson dc07 and i want to clean the filter but i have lost the instructions. does anyone know how to clean the filter or where i can get a copy of the user manual??
ANSWER : Http://www.analogstereo.com/dyson_vacuum_owners_manual.htm

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I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for numerous cycles, until I am finished cleaning. I have cleaned all the filters, and the power is good, The system will just not stay on. It is just over 2 years old. A friend of mine had the same problem with his Dyson DC16 after just a couple of months and has replaced his Dyson with a Black N De
ANSWER : Dear Michael_Stad,

I am going to sound like a broken record but here is my same answer to another person with the same problem.

I have I had the same problem with my Dyson DC16, where it only runs for a few.seconds at a time with each trigger pull. My husband called Dyson.(Canada) and without hassle they shipped us a replacement part which I.just received this morning. The replacement part sent to us is: DC16.Main Body with Rating Plate. It is also under warranty for 1 year. The.great customer service makes up for the flaw in the machine. Also,.Dyson is aware of the problem. Hope this helps.

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My electrolux oxygen cannister has the “bag change” light on when there is a new bag. The light stays on when the suction power is high (to pick up small particles) and it won’t pick up, but the ight goes off when the suction power is low (to pick up big objects). I changed the hepa filter, cleaned the motor filter and changed bags, but all that didn’t help.
ANSWER : You may have a clog in the hose, and/or the inlet by the brush roll. A clog will turn on that light as well as a full bag.

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I had used Dyson DC08 to **** out a wet car carpet. A few days later when using the V/C, there was a burning smell. Subsequently I washed the flexible hose, changed the pre-filter and post filter , but I wrongly put the pre-filter in the spot for the post filter. When the V/C was next used, there was again a burning smell and sparks. The filters were switched, but the V/C would not re-start.
What shall I do?
ANSWER : Hi there,

We’d strongly recommend against using your Dyson to pick up water. If you haven’t already got in contact with us directly, I’d encourage you to do so. One of our experts will be happy to recommend the best course of action. You can call us free on 08002980298 – our Helpline is open from 7am until 10pm, 7 days a week. We’ll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

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