Vacuums

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

The Vacuum will not Stand Upright

Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked.

Check the vacuum cleaner to see if it tripped a circuit breaker or blew a fuse. Check the circuit breakers, or fuses and, if it has tripped a circuit breaker or blown a fuse, simply re-set the breaker, or replace the fuse, and switch the vacuum on again.
The most common cause of no power is the machine overheating and cutting out. In this case once the vacuum cleaner loses power leave it for at least half an hour and then try turning it back on again. If it comes back on again after an hour then clean your filters and check for blockages.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
Filters Are Dirty

The filters are especially important for bagless models like Dyson. These internal filters can become slowly clogged with very fine particles. The first stage of filtration in the cyclone is a screen filter that can become clogged, which will reduce suction radically. Clean it if dirty.

Brush Head Bearings Are Clogged or Have Failed

These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.

If your vacuum is still not picking up dirt, dust, and debris, the vacuum`s brushbar may not be turning. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
You also have to swap between two different brushes depending on whether you use it on carpet or bare floor. It takes four hours to recharge—longer than most other models—and doesn`t stand up on its own. Dyson covers it with a two-year warranty.
Dyson`s upright vacuum cleaner combines multi-floor capability, making it an optimal design for all floor types. From carpet to hard floors and delicate surfaces, the Dyson light ball multifloor+ is the best upright vacuum for every home and indoor space.
You Need to Change Suction Power Settings

One of the most common reasons for a vacuum that`s hard to push is using the incorrect suction setting. Most people want to use the maximum suction setting all the time, when in some cases this isn`t necessary.

A reason why your Dyson may not be smoothly running over your floors could be all thanks to the brush bar. Over time the brush will become entangled by hairs and fibres resulting in it to no longer turn. Safety First! Please make sure your appliance is switched off before beginning any maintenance work.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
Based on the latest survey results, Consumer Reports estimates that close to half of Dyson stick vacuums will develop problems or break within five years, compared with around a quarter of the stick vacuums from Shark, the most reliable brand for this type.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
Suction Not Working Properly

Check to see if your filters are dirty. If the problem is still not fixed, turn the Dyson around and pull the red tab at the bottom of the Dyson straight out. Make sure there is nothing stuck inside the suction hose.

Clog located in the vacuum hose

Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.

Your filters get clogged with bacteria, dust, smoke, mold, and other particles. These can all affect the air quality in your home as well as the performance of your vacuum`s cleaning abilities, if the filter is clogged you will find the suction and general performance of your vacuum will be minimized.
The brush bar release button is located at the back of the cleaner head. Press down on the top of the button to release the cleaner head. Pull the cleaner head up- wards to remove it from your machine.
Description. This genuine Dyson vacuum part is the reset switch for the Dyson DC24 and D25 uprights. This switch needs to be activated if you experience a power surge while vacuuming, and your vacuum turns off as a result.
This usually happens because the filters need washing or your machine is blocked. If your machine continues to overheat, please refrain from using it until it has cooled down sufficiently and then carry out the performance checks.
If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.
Summary. Dyson batteries should last around 2-6 years before needing to be replaced. This wide range reflects the fact that how you care for and maintain the battery will affect how long it lasts. If you want your vacuum`s battery to last longer, make sure it`s stored at room temperature.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the Carpet/Bare knob is moved to the Bare Floor position and then back to the Carpet position. Then the beater bar turns until the handle is placed into the upright position. What might be the problem?
ANSWER : Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the “on” position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

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Dyson won’t go back into upright position to engage suction
ANSWER : The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

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Dyson DC28 handle stuck in upright position – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : You DO NOT have to take your machine to a “certified technician” to fix
this problem. Stand behind your machine, lean
over and look at the front: Right in the center of the opening between the
machine and the beater bar head, you will see a black tab. Simply slide a
thin, flat-head screwdriver down and magically the machine will
release. NOW: once it\\’s released, simply examine the area where your
screwdriver JUST slid down…see the dirt and gunk? DON\\’T follow the
MANY suggestions of adding lubricant “which only works for a short
while” (by their own admission) WIPE AWAY THE DIRT AND GUNK and voila!
YOU are now a “certified technician” and you didn\\’t have to sit through
any technical school to get there! You go girl!!!!!!!

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My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

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I have a Kenmore upright progrssive intell clean. For some reason it isn’t sucking when I use it to vacuum. When I use attachments they work fine, but when I plug the hose back in after using the attachments and turn it back on it makes a weird noise and I can feel air blowing out of the back. Can you help me resolve this problem?
ANSWER : Open this manual to page 18 and clean all the filters listed to restore air flow.

http://www.managemylife.com/mmh/lis_pdf/OWNM/L0908343.pdf

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I have a Kenmore upright progrssive intell clean. For some reason it isn’t sucking when I use it to vacuum. When I use attachments they work fine, but when I plug the hose back in after using the attachments and turn it back on it makes a weird noise and I can feel air blowing out of the back. Can you help me resolve this problem?
ANSWER : You have the answer and just don’t know it. You are there so keep looking. Somewhere between where the suction hose connects with the lower hose and the power-head. There is a blockage, you may need to turn the unit upside down and look there or try using a wire with a hook on one end, to extract the blockage. but something is blocking the tube from letting air and debris from traveling up the tube.

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Dyson DC28 Air Muscle Vacuum that is stuck in upright position
ANSWER : This turns out to be an easy fix.
.
.First, get some graphite lube.
.
.Lay the vac on it’s ‘face’.
.
.1) On the underside of the vacuum, there is a 1/2″ wide ‘groove” in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it ‘up’ into the machine, the groove will ‘end’. Just past this point there will be a small black plastic piece with little ‘ears’ that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn’t releasing. (I’ve painted the ‘ears’ red in the attached photo)
.
.2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.
.
.3) Flip the vacuum over onto it’s ‘back’ and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism
.
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Vacuum won’t **** in upright position, but there is suction from the hose in the upright position
ANSWER : Theres a knob that switches it from floors to carpet turn the to floors.please leave feedback

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