brush, the vacuum power is turned on and then the brush bar control is released, but the brush still does not turn.
Dyson Vacuums

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
If your vacuum`s brush bar is not turning, the bar may be clogged from hair and other debris. Ensure that the brushbar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brushbar itself may be damaged or stuck.
A blockage in the machine, causing a reduction in airflow. A blockage in the head, causing it to stutter in use. An issue with the electrical pins, either in the wand or floor tool.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
Brush Head Bearings Are Clogged or Have Failed

These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.

If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
if your dyson DC 24 has a faulty brush bar motor now sometimes the brushes on these in to suddenly stop going around the first thing to do is to look on the side the brush bar housing and click this reset switch.
If your machine has a clutch, the reason the brush bar isn`t spinning is unlikely to be a snapped belt. The clutch allows your brush roll to be turned off (for certain types of hard floors, etc.). First you should check if your brush bar is turned on. Try to turn the knob one click clockwise to the “auto” position.
Press the brush control button located next to the ON/OFF switch to turn the brushbar off for vacumming delicate rugs, looped carpets and hard floors. Press the button again to restart the brushbar for vacuuming carpets.
Sometimes your vacuum pulsates on and off or keeps dying when using the extra powerful `Max Mode`, which can be related to the charge of your battery. Try turning this function off by pressing the Max button on your vacuum.
Problems can occur when overused or clogged filters cause the vacuum motor to overheat. This not only shortens the motor life but causes a loss of suction. In some cases, total motor burn out can occur.
The Dyson V6 is designed so that you can store the unit on the charger. Storing the Dyson on the charger will not harm the battery and it is not necessary to use the unit until the battery is depleted.
Summary. Dyson batteries should last around 2-6 years before needing to be replaced. This wide range reflects the fact that how you care for and maintain the battery will affect how long it lasts. If you want your vacuum`s battery to last longer, make sure it`s stored at room temperature.
One of the first things to do when your Dyson vacuum cleaner keeps starting and stopping is to empty the bin. It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening.
Over time, all batteries are subject to degradation. So if your run time has declined when the machine is not in Max / Boost mode, it might be time to buy a new battery. All our machines come with a 2-year initial warranty that includes the battery.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
Can I exchange one Dyson machine for another? For purchases made on Dyson.com, Dyson does not offer exchanges unless the machine was damaged in transit. Machines are covered under warranty service with repair and servicing support.
Pet owners, we recommend 1-2 years between service, light use every 2-4 years between services. Heavy use serviced annually.
A Dyson handheld that keeps cutting out is known as pulsing. A Dyson V7 pulsing problem can be very frustrating! A few reasons why your Dyson is pulsing are potential blockages or problems with the bin or filter.
The cleaner head housing is not washable and should only be wiped over with a damp lint-free cloth. To maintain optimum performance, check and wash your brush bar regularly. Make sure your machine is disconnected from the charger and take care not to touch the trigger.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a dyson DC28 vacuum and the power button flashes on and off and the beater bar quit turning. I turned it over and found some string caught on the beater bar which I removed, but the beater bar still does’nt turn and the power button still flashes on and off. I hope you can give me a solution to this problem.
ANSWER : I had the same symptom with my wife’s DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.

I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn’t matter how you set the cam back into place. It’s self aligning with the aid of the micro-switches inside.

Hope this helps

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Electrolux vacuum brush not turning problem:

was vacuuming and rug got caught auto shut off kicked off power to brush. instead of hitting red button to restart brush I disconnected brush to vacuum some hair in Conner. after i reconnected the brush and hit the red button but no power to brush. Light won’t even switch on. Hope you can help

ANSWER : Under the vacuum, there is a guard..remove the guard , either by 2 screws or by 2 clips..there is a belt under the guard..that is connected to the brush..the belt need to be replaced.

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I have a Kenmore Elegance Vacuum with Dirt Sensor, Model # 116.30750400C, Serial number M41901532. When vacuuming the carpet the power head will work for 3-6 mins then automatically shut off, power is still there and lights work but the power head motor turns off and the suction stops. I will turn it off and on, check the outlet, flick the on off buttons…nothing. I will turn it off for a couple minutes and it turns back on and runs like normal. I’ve check the bags, filters, cleaned the hos
ANSWER : It is an electrical problem in the handle, if you can or know somebody that has any fix it ability it can be fixed in about ten minutes. Oh, and Sears SUCKS!!

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Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

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Stopped running My mother’s Oreck vacuum sound as if there was something bogging the rotating brush down. I pulled the bottom cover off and found nothing wrapped around or restricting the brush. I tried to finish vacuuming with the problem then I turned it off to move a chair and turned it back on it would do nothing. Any suggestions as to what could be causing the vacuum to sound as if the rotating brush is being restricted from turning. There was not odor of burning as if the motor was in a bi
ANSWER : Orecks have a plastic fan inside and everything you pick up hits it, sometimes things can get stuck in there or break the fan locking up the motor. With the machine off, poke around where the dirt goes into the motor, behind the roller and see if you can pull anything out.

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The power brush floor rug attachment on my Eureka 6997 A Oxygen Canister Vacuum goes on an off as I use it. I replaced the The power cord from the handle has 2 plug in connections:
1 at the handle / upper wand
1 at the lower wand top of the power brush attachment

I replaced the entire wand assembly and it worked great for a year or so and now it’s doing the same thing again. I was told to keep the power switch on the handle set to off when connecting the power brush attachment or it will bu

ANSWER : This is from the prongs not making a good connection causing an arch inside the plugg causing what looks like rust on the plugg. I would try snugging up the connection by squeezing the female section to get a better connection on the prongs when it is plugged in together.

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The brush bar on my Dyson DC17 stopped turning.
ANSWER : If this model has a brush control – i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model – therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn’t able to be taken apart and sounds like it may well have slipped off due to tension.

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The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts

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