ror 2 clean brushes.
iRobot Vacuums

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Error 2 means the rubber brushes in your Roomba are clogged and need to be cleaned.
Please contact us in our support center. Your Roomba may be experiencing an issue where the APS Battery is deeply discharged and may need to charge longer than the standard 2.5 hours.
Roomba® i Series: Charging Error 5

Charging error five (5) means your Robot`s charging system isn`t working correctly. Please remove and reinstall the battery to clear this error.

Error five (5) means the left wheel cannot turn. Please check the following: If Roomba® is stuck under an obstacle, move it to a new location and press CLEAN to restart. Use Dual Mode Virtual Wall® Barriers to block off problem areas.
Charging error two (2) means a fault has been detected and your Roomba® or Braava® battery is not charging. The error indicator will vary by model. To clear the error, run the robot or remove and reinstall the battery. Check robot and Home Base for liquid damage.
If you get a more affordable model, like Roomba 675 you can expect a lifespan of up to two years. Go to the higher-end, like the iRobot j7+, and our research and testing suggest you can get five years plus of cleaning with proper maintenance.
Most owners believe that running their robot vacuums four times per week is sufficient to keep the floors dust-free. However, if you have children or pets, you should use your robot vacuum more frequently. Daily vacuuming is recommended if you suffer from seasonal allergies.
A: Error 2 indicates that the damper is stuck. Both hands to gently tap the left and right side of the front shock to ensure that the shock can press down and rebound normally.
Error 2 is a network error code produced by Windows NT that generically translates to: “The system cannot find the file specified.”
An exit code of 2 indicates either that the application chose to return that error code, or (by convention) there was a misuse of a shell built-in. Check your pod`s command specification to ensure that the command is correct.
Error three (3) means your j series robot is on an obstacle or an uneven surface and the Right Wheel is stuck. If this is the case, lift your Roomba® off the floor, place it in the center of the room, and restart the clean cycle. If this error occurred on a flat surface, check the Right Wheel for obstructions.
Charging Error Four (4) means no charge current is being received by the robot. A Robot reboot will usually resolve this issue. To reboot your Roomba: Press and hold the CLEAN button for 20 seconds.
Error 2 – bumper stuck

Smaller obstacles are detected by the frontplate. The whole front is movable – this bumper plate presses down on a set of buttons beneath when the robot his an obstacle.

Roomba Combo: Open the lid and locate the recessed Reset button to the left of the On/Off switch. Press and hold the Reset button for ten seconds.
Press down the “Dock”, “Spot Clean”, and “Clean” buttons at the same time. Keep pushing them down until you hear a beep tone that signals the reset is complete—this takes 10 to 20 seconds depending on your exact model. Note that if you have a 900 series Roomba, it won`t beep once you`ve reset it.
You can easily check the status of the battery in the iRobot® HOME App. A battery icon will be displayed in the top-right corner, indicating the current status of the battery.
For the Roomba`s nickel-based (not lithium ion like smartphones) batteries, it`s best to keep the unit charging whenever you`re not using it. However, don`t leave it in its dock for days at a time — lots of vacuuming will keep its battery healthy.
Roomba® robot vacuums are highly efficient, only drawing power when they`re charging in docks and to ensure uninterrupted connectivity with home WiFi systems. In fact, even if left plugged in all day, Roomba® consumes less energy than the typical upright vacuum cleaner.
With proper care, one iRobot Roomba battery can last for hundreds of cleaning cycles before you need to replace it.
The battery for the iRobot Roomba i7 is located in the the center of the device, directly in front of the iRobot Roomba i7 dual roller rubber brush system. The function of the battery is to store, and provide electricity to the entire device. The average run time of the iRobot Roomba i7 is 1 hour and 15 minutes.
Roomba® can also learn your home as it cleans. It typically takes three (3) to five (5) cleaning missions or Mapping Runs to generate a fully developed Imprint™ Smart Map that you can then customize and use.
If your s Series Roomba is saying Charging Error Fifteen (15), this means there was a cell failure on the battery during charging and the battery will need to be replaced. Please visit the iRobot Store to purchase a new battery, or contact iRobot Customer Care for additional assistance.
Error six (6) means that your s Series Roomba is stuck over an edge, or is on a threshold. Move your s Series Roomba to a new location, then press CLEAN to restart. You may need to use a Virtual Wall® to block off problem areas. If this does not resolve the issue, the cliff sensors may be dirty.
A: Yes. I use about 10-20% vinegar and distilled water. Works great and the slight smell dissipates within minutes once it dries.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Roomba Discovery My Roomba turns on and moves but the brushes won’t turn. Someone told me that I had forgotten to put in the yellow and black end bearings, but I did. Help, I miss my Roomba
I have a Roomba 530, I have had it for 2 weeks and really loved it. I have followed all the cleaning instructions etc.. Then the Roomba wanted it’s brushes cleaning “please clean Roombas brushes” So thinking that something was stuck I removed and cleaned the brushes, (yellow tabs on and in place by the way)
ANSWER : I read somewhere that you need to clear the software in case there is a glitch. To do this, take the battery out and then, simultaneously hold down the “spot” and “clean” buttons for 30 seconds. Replace battery. This has worked for my Discovery model.

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My Irobot Roomba keeps saying that I need to clean Roombas brushes. I have cleaned the brushes…they are spotless. Still the Roomba will go for 2 minutes and shut itself off stating once again to clean the brushes. What up?
ANSWER : Perform the troubleshooting found at the iRobot website: (I promise that really does go to the right site.) That troubleshooting will enable you to determine exactly what’s causing this problem. (The Easy Way: Run the Roomba minus the dustbin and look in the back. Is the brush turning? If not, there’s the problem. Give support a call at 1-877-855-8593 and they’ll let you know how to replace the necessary part.)

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Roomba keeps saying clean brushes yet are clean!
ANSWER : Make sure you take off the little cap at the end (the one that spins — just grab it and pull it straight off) and clean under it too. The rest of the brush may look perfectly clean but what happens is that hair gets stuck under spinning cap and, like a slowly growing washer, it pushes the whole brush toward the gear box. When it gets pushed over enough, the large yellow ring starts to rub against the side of the brush deck making it harder for the motor to turn the brush and you get that “remove and clean brushes” message.

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Makes clicking noise and runs for a couple of minutes and then says error 2 open roomba and clean brush cage-do that and the same thing happens 2 minutes later
ANSWER : Pet hair often gets sucked into the gear box that drives the brushes and can clog it enough to generate this error. .you need to remove the CHM (cleaning head module) and open the gear box on it to clean it out… you can also visit iRobots site and buy a new one that has been redesigned to avoid this issue..
.Cheers,. immorion.
.ps check out for super detailed walkthrough of this process.

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My Roomba stops within a few minutes of starting it and when I press the button, it says “Remove and Clean Roomba’s Brushes.” I have removed the brushes and cleaned them thoroughly, but within a few minutes, it stops again and says the same thing.

Accumulation of hair, dust and dirt in the Gearbox that prevents normal operation of the brushes. As a result, a power output is required to keep the brushes turning. As turning the brushes requires too much power, it constantly stops and tells you to clean the brushes – even if the brushes themselves are already clean..
In case your product under warranty contact iRobot before attempting any surgery, If Roomba is no longer under warranty. You can perform invasive surgery into your Roomba.

The surgery involves taking out the CHM and cleaning the gearbox.

First you’ll need to take out the four screws holding the bottom plate onto the Roomba, (you can take off the spinning front brush first, if you want – it saves some effort), and pull that plate off. Then there will be four screws holding the purple frame around the brush box in place. Unscrew those and take the brush box and purple frame out of the Roomba. on one side there’s red gearbox. Unscrew the four screws holding that side of the purple frame together, and remove that side of the frame. Then, unscrew the six screws holding the gearbox cover on and carefully pull it off. Clean the gears inside however you want, if needed re-grease the box with white grease (use sparingly), and put it back together..
.I hope this will solve your problem.
.Thanks for using fixya.
.Good luck and have a nice day.

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My Roomba runs for a while and says error 2 to clean the brushes. This happens with cleaned brushes. And I have followed the instructoins.
i have got a brand new set of brushes also. When inserting them the same problem continues. The floor is clean.
ANSWER : Remove the two round rings…..this has worked for me like a charm since! So glad to have the Roomba back up and running!

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Brushes are clean, but Roomba stops and says clean brushes
ANSWER : I decided to take it apart and see if I could fix it because even if something inside went “SPROING” and I couldn’t get it back together, it wouldn’t be any worse than it was already.
.FIrst, remove the dust bin part and the brushes. Then, there are four screws on the bottom gray panel which have to be removed first in order to get to the gears which hold the brushes. I did not remove the little sweeper brush on the front, but I just slide it through the hole in the gray panel.
.Then in order to get out the orange section which actually holds the brushes, there are four screws which must be removed. The orange section is attached to a blue section. This entire unit comes out by sliding it toward the area where the dust bin goes, being careful not to tear the light gray rubber gasket which covers the side.
.Once that section is removed, there are two screws on each side. These screws hold the orange thing to the blue thing. Once the screws are removed, lift up only the side which has the white squares into which the brushes are inserted. These are actually the back side of little gears. There is a face plate on the outside of the orange part on this end. The other end contains a bunch of wires and I was careful not to disconnect any of them.
.The face plate has six screws which must all be removed. Use caution when removing the face plate. Hold it up so that all of the stuff doesn’t fall out. It has a bunch of gears, little brass looking fittings and grease. Take care to only remove the gears which have the squares which hold the brushes AND do it one at a time unless you like working jigsaw puzzles. I used tweezers and a pin to clean the “gunk” consisting of hair, fuzz, etc., out of the little gears.
.Reverse the process to put it back together. Hazel, my little Roomba, played me a happy little song and immediately went back to work. She seems as good as new.

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Took Roomba apart to clean and now the pick up brushes start and stop during cleaning. The vaccum is clean but will not constantly spin. Runs great but pick up brushes start and stop. Is there a number for Roomba? Warranty? This one is less than one year old.
ANSWER : You can go to . This is the roomba website. You should be able to find replacement parts, customer support, videos or the Roomba product, and more.
.When you cleaned your Roomba, did you also clean the wheel wells and outer most edges of the brush brush cartridges? There can be lint, threads, and at my house, cat hair, wrapped around the outermost edges of the brush cartridges.
.I hope my suggestions help. If so, please contact Fixya and rate my solution.
.Thanks and Good Luck!

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