Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

The Cleaning Nozzle is clogged

Calcium and other minerals may build up in the nozzle, so you may need to clean the nozzle in order to produce steam. To do this, either use the nozzle cleaner provided with the Steam Pocket Mop, or use a straightened-out paper clip.

First, check to make sure the unit is plugged in and is in a working outlet. Next, check to make sure there is water in the tank. It is very important to make sure you are ONLY using water to fill the tank. Other solutions may cause breakdown of the gasket and/or other parts of the machine.
Heating Element. A common cause to your cleaner not producing steam can be a failed heating element. As the heater is used to heat up the water, if that has ruptured or burnt out your steam cleaner will not produce any steam. With the water tank filled and switched on the steamer should sound like a boiling kettle.
Not Plugged In

You will notice a blinking blue light on the front of the device when plugged in correctly. If the light fails to come on then try to plug into a different outlet.

Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the β€œI-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.
Fill the Tank With Vinegar: Fill the water tank with distilled white vinegar or cleaning vinegar. Allow the vinegar to sit in the tank for at least 30 minutes (up to two hours is best) to help break apart the limescale and mineral deposits. Expel the Vinegar: Turn on the steamer and choose the highest heat setting.
There may not be enough water left in the tank. Fill it up to the MAX level. Your iron needs to get hot enough to turn water into steam. Give your iron a few minutes to heat up before using it.
Steam mops are great for cleaning and keeping sealed hard floors hygienic. But, they can easily become clogged if they get a lot of use or are not cleaned somewhat regularly.
Fill the base with white household vinegar (5 %) so that the heating element is just covered. Put the steam accelerator in place. Close the appliance, connect it to the mains and set the time to 15 minutes. Should there still be a layer visible after the 15 minutes are over, repeat the procedure.
First, attach the mop pad to the mophead, then fill the reservoir with water using the filling flask. Once the steam mop is plugged in, it takes about 20 seconds for the steam to build up, and you`ll hear the mop hissing. During the first use, I found that I had to pump the handle a few times to prime the steam pump.
Flashing headlights

These work lamps make it easier to see dirt and dust that hides away in the nooks and crannies of your home, but they also function as a secondary health indicator. If your Shark`s LED headlights are flashing, nine times out of 10 it means that your brush roll is clogged up.

Manually turn your shark robot upside, find and press the power button for about 10 seconds, give it some 10 – 15 seconds, then turn it back on. Your shark robot will reboot and reset in the process. You can also use the Shark Clean app to factory reset your shark robot.
If the indicator light is flashing red, the thermostat is overheating. To reset the thermostat, turn off and unplug the vacuum. Empty the dust cup and filter and assure there are no blockages in the hose. Allow the vacuum to cool for at least 45 minutes before turning it back on.
The Lifetime VIP Limited Warranty applies to eligible purchases* made directly from SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
Shark Pocket will not make steam

Check that your water tank is full, if you find it is empty, add water. Also check that the tank is free of any cracks or holes that could cause water to leak, and that the tank is properly seated in the device`s housing.

Just as you`d regularly descale a kettle or iron, you need to descale your steam mop. A few times a year, you`ll need to use a mild acid to get rid of the limescale. Always check the instructions for your steam mop before you clean it.
A: No, not in the water tank. The only thing you should use IN the tank, according to Bissell, is distilled water. Not white vinegar, not detergents or cleaners of any kind, no essential oils, etc.
Most repairs are for faulty cords, damaged handles, and mineral deposits that hamper steam irons. Problems with an iron`s electronic complements should be dealt with by an authorized service center. It typically is more cost effective to replace rather than repair an iron with internal problems.
Steam irons offer more versatility since you can turn the steam function off and use them as a dry iron. Most steam iron manufacturers will recommend that you only use distilled water.
Removing limescale stains with a steam cleaner

If lime deposits are not yet very thick, they can be removed quite easily with the steam cleaner – without the need for tiresome manual scrubbing.

Mix your purchased descaler or mix 1 1/2 oz. of baking soda with one quart of clean water. Fill the empty tank with this mix. Seal the unit and turn the steam cleaner on so that it begins heating.
Soap only lifts dirt and oil into water, making them suspend in water. Therefore, the more soap you use, the more your mop gets saturated with dirt. So, if you do not remove all the soapy water from the floor, the dirt remains, forming streaks on the floor.
What Should I Use? Good quality tap water. If you don`t have issues with hard water stains and buildup, your tap water is good.
A: Hey A. McStyle, As a precaution and to extend the life of your steam mop, we do recommend using distilled water in all of our steam products, especially for folks with naturally hard water, but if you have soft water at home, that should be fine as well. Hope this helps.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

For some reason, our shark steam mop stop working. Usually after I plug the steam mop, the power light would light up then you would hear & see steam coming out of the mop’s head but all of
ANSWER : HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL “SHARK 3” MUCH BETTER

My Europro shark steam mop won’t steam, light on but no steam.
ANSWER : Hard water deposits. I ran some white vinegar through mine, like a coffee maker, and it worked for a while, but clogged again. So I unplugged it, let it cool and turned it over in the bathtub and squirted a small amount of Lime-Away into the hole where the steam comes out. Let it soak for 5- 10 minutes and it is working like is is brand new.

My mop won’t steam. It turns on heats up but won’t steam.
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

The brushes on the Hoover All Terrain Steamvac won’t turn. However, when I try to turn them manually they will turn. So, why won’t they turn when the machine is turned on?
ANSWER : Some vaccums have a belt on the brushes. might need a new one if it does have the belt

I have the euro steam blaster s3325 when I turn it on, the steam ready **** comes on right away not heating can the heating element be replaced? thanks
ANSWER : There is a device attach to the heating element called a thermo fuse, this devise brakes down when it get to hot.
open the machine and replace it with the same value. it is written on it..

I loved my Shark Steam Pocket Mop, but it suddenly stopped producing steam through the mop heads. The water is heating and I can see and hear steam coming out of the actually body of the mop, but it will not go through to the head. I have thought of running white vinegar through it. Do you have any suggestions?
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Kenwood Steam mop
ANSWER : The Manufacturer suggests you clean the hose by removing the water tank dammed if u can get it off though.

My shark steam mop heats up but won’t steam. help
ANSWER : Problem: mineral dleposits. Just fixed mine…. DO THIS OUTDOORS. Add 1/2 c CLR to the tank, let sit for an hour, turn on, allow to heat and pump. May have to refill with CLR and repeat. Be persistent, and eventually you’ll blow out a wad of dissovled minerals followed, happily, by billows of steam. Again, do this outdoors and keep the mop pointed away from people, plants and things. (I aimed mine into a cardboard box.) Follow up with a couple of tanks of water and pump until empty to clean out any residual CLR and loosened deposits. (I continued to get some black precipitate through the first water cleaning.) I will add that I began this process first with white vinegar, then with Lime Away..no luck put perhaps I was not sufficiently persistent. Or perhaps it was the sequence of attempts. (Also, do not take off the mop head…the part to which you attach the pads…it’s tough to get off, does not allow access to parts that need cleaning (thought it would, not not so), and practically impossible to get back on.)
.Alternatively, call Shark…they’ll offer to repair for $18 plus $10+/- shipping, or may offer you a new one at “preferred customer” rate of $39.95 plus shipping. Good luck, and please remember to try the CLR outside.