there are no worn or damaged parts so I conclude that the clutch at the motor end of the belt needs to be replaced. I can find the part online but no instructions on how to disassemble the vacuum to get to and replace it. Dysons only advice is to give me the address and phone of the nearest service center. Can you help me?
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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This clutch uses the existing vacuum in the engine manifold for its working. The vacuum clutch consists of a reservoir, non-return valve, vacuum cylinder with piston and solenoid valve. The reservoir is connected to the inlet manifold through a non-return valve.
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.Although this site doesnt actually cover the DC14 yet, the DC14 is very similar to the DC07 so as regards dissassembling the machine, and replacing the clutch, my experience is that the DC07 info will enable you to do the job.
There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.
The beater bar motor turn-on mechan
Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.
When the motor and the belt is OK the problem could be on electrical wiring and switch.
If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.
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What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.If you need any further assistance, please post back.
.Please rate this solution if you find it helpful. Thanks!