Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum

How to Identify and Fix Common Vacuum Problems ?

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The Cleaning Nozzle is clogged

Calcium and other minerals may build up in the nozzle, so you may need to clean the nozzle in order to produce steam. To do this, either use the nozzle cleaner provided with the Steam Pocket Mop, or use a straightened-out paper clip.

Heating Element. A common cause to your cleaner not producing steam can be a failed heating element. As the heater is used to heat up the water, if that has ruptured or burnt out your steam cleaner will not produce any steam. With the water tank filled and switched on the steamer should sound like a boiling kettle.
Tap the mop firmly on the floor a few times to get it steaming again. My mop is still not steaming. Try running a bit of vinegar through your mop. There may be a mineral build-up from your tap water.
Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.
First, attach the mop pad to the mophead, then fill the reservoir with water using the filling flask. Once the steam mop is plugged in, it takes about 20 seconds for the steam to build up, and you`ll hear the mop hissing. During the first use, I found that I had to pump the handle a few times to prime the steam pump.
Not Plugged In

You will notice a blinking blue light on the front of the device when plugged in correctly. If the light fails to come on then try to plug into a different outlet.

We have had some customers who have had their steam cleaners for 5-8 years and are still going strong. For less expensive models like the steam mops or handhelds, you should probably expect more like 3-6 years of consistent use.
To prolong the life of your steam mop, we recommend using distilled water in the tank. Make sure you only add water to the tank – chemicals or cleaning solutions (including vinegar) may damage the steam mop and could be unsafe. For best results, sweep or vacuum your floors prior to cleaning with your steam mop.
Check that the vacuum cleaner is plugged into a working power outlet and that fuses and breakers don`t need resetting. An activated thermal cut-out due to a blockage is the next most likely cause of the problem. Check for blockages in the hose and filters, and remove any obstructions that you find.
If the indicator light is flashing red, the thermostat is overheating. To reset the thermostat, turn off and unplug the vacuum. Empty the dust cup and filter and assure there are no blockages in the hose. Allow the vacuum to cool for at least 45 minutes before turning it back on.
Some issues can be resolved by power cycling your Steam Link and computer. From your Steam Link startup screen, select Settings > Streaming > Advanced options(Y) > Reset to Defaults(Y).
The black screen issue on Steam can be fixed by updating the app, and graphics drive, clearing the browser cache, re-configuring Steam settings, deleting the Steam cache, and applying other fices. However, if none of the fixes work, you will finally have to reinstall Steam.
Once you plug it in, it starts to heat up the water. To activate the steam, you have to pump the handle up and down. We usually started mopping instead of doing the 10 to 15 pumps because with your natural mopping motion you will pump the Shark Steam Mop each time you go forward.
It is safe to use on many different types of flooring

I used this Shark steam mop on my ceramic kitchen floors, but it is also rated for use on sealed hardwood floors, marble, and stone tile.

How does a steam cleaner work? A steam cleaner works on the same principle as a pressure cooker – water is heated in a sealed boiler until it boils, creating steam. This takes between one and six minutes per litre of water, depending on the device.
Do: Wipe up excess dirt before steaming. Steam mops essentially employ steam to loosen grime, which the mop head then clears away, but there`s no suction element in this appliance. This means that surface dirt will need to be vacuumed or swept up before you begin or you`ll only succeed in pushing dirt across the house.
Flashing headlights

These work lamps make it easier to see dirt and dust that hides away in the nooks and crannies of your home, but they also function as a secondary health indicator. If your Shark`s LED headlights are flashing, nine times out of 10 it means that your brush roll is clogged up.

The lights will flash when the unit is charging, with 1 light representing it has a low charge, while 3 lights represents the unit is fully charged. When the unit is in use, the number of illuminated lights will go down as the battery becomes depleted.
From the manual: • Top and bottom LED lights are flashing: Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
If you have “hard” water, mineral deposits will most likely accumulate (eventually) in the machine and cause it to stop steaming. (Hard tap water is probably the #1 reason for premature failure in appliances that use water like steam irons, coffee makers, steam mops etc.).
The manual recommends distilled water. Water contaminants will clog the steam nozzle, which is applicable to the question about additives. Spray cleaners like 409, etc. on the extreme dirt areas of the floor or surface before steaming.
You might wonder what the batteries are for since most steam mops need to be plugged in, but the Shark Steam & Spray mop can actually run on both- electricity AND batteries! The Shark Steam & Spray Pro is easy to maneuver through all the crevices of the home and gets into corners and under tables.
Soap only lifts dirt and oil into water, making them suspend in water. Therefore, the more soap you use, the more your mop gets saturated with dirt. So, if you do not remove all the soapy water from the floor, the dirt remains, forming streaks on the floor.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

For some reason, our shark steam mop stop working. Usually after I plug the steam mop, the power light would light up then you would hear & see steam coming out of the mop’s head but all of
ANSWER : HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL “SHARK 3” MUCH BETTER

Shark Steam Mop – Gray/ Purple Vacuum: shark steam mop has water, but there is no steam….
ANSWER : I tried running vinegar through as you would a coffee pot to get rid of hard water scales. This did not work. Then I noticed that the light behind the shark decal on the front of the machine was going off and on. And sure enough as I moved the cord around the light would come off and on. Looking closer I could see the the heat had melted thru some of the cord.I bought mine at Target before xmas last year, throwing away the sales slip after several months so I guess there is nothing I can do about it.

Shark Steam Mop – Gray/ Purple Vacuum: I left water in the steam mop and now the steam is…
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

k

Shark Steam Mop – Gray/ Purple Vacuum: When washing the shark steam mop pads, can I use a…
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Yes, ammonia should not hurt anything as all of the parts are plastic and there is nothing to corrode…
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My steam mop no longer produces steam – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

tg

My shark steam mop does not steam – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : Try cleaning the heating elements of lime deposits or adding a small amount of salt to the water.

Shark S3501 steam mop will not make steam – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : I posted this video showing how to clean the heater core of the S3501.

http://youtu.be/S4NglGXVv50

Shark steam mop no steam coming out of it – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
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..Hi,
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.Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may.not be getting steam to the head…
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.Euro-Pro Shark Steam Mop Problem
.
.heatman101
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