Dyson Ball DC24 Bagless Upright Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

If the machine will no longer efficiently pick items up, the filter might be dirty. If after cleaning the filter your vacuum is still not sucking things up, turn your vacuum around and pull the red tab at the bottom of your Dyson out.
Suction Not Working Properly

Check to see if your filters are dirty. If the problem is still not fixed, turn the Dyson around and pull the red tab at the bottom of the Dyson straight out. Make sure there is nothing stuck inside the suction hose.

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
Even with the powerful suction for which the Dyson brand is known, the Dyson vacuum can get clogged. If this happens, you can easily remove the clog and get back to vacuuming quickly.
One of the easiest ways to increase vacuum cleaner suction is to empty the dust bag or container. Dust containers need to have enough space for airflow, otherwise, they could get clogged and have less suction power. Regularly check your dust compartment and empty or change it when it`s already 70-80% full.
If the vacuum`s filter is full of debris, the vacuum may lose suction, causing the device to turn off automatically. Remove the filter by pulling out the purple knob labeled “filter” located at the top of the bin. Rinse the filter by running it underwater for 2 minutes.
If there is a clog in the vacuum, you won`t have good suction and the vacuum won`t work. The clog can be in the vacuum head, the hose or where the hose meets the actual vacuum.
Clogs in a vacuum hose are not uncommon because, over time, any buildup in the pipe can cause hair and fibres to stick inside which, in turn, trap larger debris thus causing a blockage and subsequent drop in suction.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.
Vacuum cleaners are fairly simple machines. They need power to be transmitted to the vacuum to create a suction force that lifts debris. So, the usual areas that cause suction loss include the wrong height setting, stuck rollers, a faulty gasket, a broken vacuum belt, a filled bag, or a clogged hose.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
The most common problems found in vacuum cleaners are low suction force, excessive noise, burning smell, vacuum not turn on, and overheating. These issues can be fixed by either cleaning the device or replacing some parts of the device. At times, it is best to seek a professional to fix the cleaner effectively.
Connect a tachometer and vacuum gauge to a none regulated vacuum source on the engine. Disconnect and plug fuel vapor canister vacuum lines. Start engine and run the engine until it reaches normal operating temperature. Note the vacuum gauge reading and any variations in the pointer movement at idle and 2000 RPM.
We recommend replacing your air purifier filter every 12 months. That`s because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room.
Washable filter maintains suction

Dyson washable vacuum filters capture microscopic particles. Washing them is quick and easy, and can help your vacuum retain its power.

The Dyson filter is located in the ball-shaped base of the vacuum.
If the filter bag or canister is too full, it cannot pick up any additional particles and will simply jam or the motor will overheat and shut down. So, when you suspect your unit is about 75 per cent full, empty it!
It`s important to reset your filter life after you have replaced your filter. Resetting your HEPA+Carbon filter life Press and hold the Night mode button on your remote control. The display on your machine will countdown from five, the filter life will be reset and your machine is ready to use.
Plug your machine into a working plug socket and press the yellow `Test` button. Once the red `Reset` button has popped out, unplug your machine from the plug socket. While unplugged, press the red `Reset` button. Plug your machine back into a working plug socket and test the power again.
All vacuum cleaners operate based on air flowing from the opening at the cleaning head or tool, through the vacuum cleaner and the bag and/or filter system and then out the exhaust port. This airflow is created by the vacuum motor, which also may be referred to as the suction motor.
If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.
The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it`s next used. Once the battery is fully charged, your cordless vacuum won`t use any more electricity. All batteries differ and may vary during their lifetime.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Not picking up. Cant see any blockage – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,
.
.You should be able to resolve this issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1943&product=DC24-ALLFLOORS
.
.However, if you’re still experiencing problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

Dyson ball dc24 brush will not rotate – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

Your DC24 is equipped with a sensor which shuts off the brushbar if something jams it. Once you’ve checked the cleaner head for obstructions, and removed any threads or hair from around the brushbar, you should be able to reset the machine as shown in the video below.

You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

This should resolve the issue, but if you’d like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson ball dc24 the brush bar is not turning – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi its Darran at Dyson.

With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.

If this doesn’t rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am – 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

How to remove the beater bar on a dyson ball – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove, clean and replace your DC24’s brush bar, please follow the steps shown in the video below.

I hope this helps – if you need any further assistance or advice, please visit www.dyson.com and click ‘Support’, or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

My dc24 wont pick up – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi Leta,
I’m sorry to hear you’re having difficulty with your DC24. If your machine doesn’t seem to be picking up as well as usual, please follow the steps shown in our online Support guide to identify any issues:

http://www.dyson.com/support/help.asp?article=1120&product=DC24-ALLFLOORS

In normal use, the filters in this machine need to be washed at least once a month, as shown in the video below. Please use cold water without any detergent, and make sure the filters are totally dry before you replace them. This may take at least 24 hours, and it can help to place them somewhere warm, such as by a radiator, or in an airing cupboard.
If you’d like further assistance or advice, please give us a call on 1-866-693-9766 (US), or 0800 298 0298 (UK).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

HOW TO GET BRUSH OUT OF dYSON DC24 – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi there,

To remove the brush bar from your DC24, please follow the steps shown in the video below. Any threads, hair or other debris can be removed with scissors, but please take care not to damage any of the bristle tufts.

I hope this helps – if you’d like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

How to unblock a dyson dc24 instructions – Dyson Ball DC24 Bagless Upright Vacuum
ANSWER : Hi Janice,

If you’re concerned your DC24 may have a blockage, please follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

You may also want to wash the filters if you haven’t done so already. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely somewhere warm before replacing them – you may find the video below useful when doing this.

If you’d like any further assistance with your machine, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com