Shop Vac 962-12-00 Ultra Pro Wet/Dry Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

But a shop vac has two holes. One hole near the top permits replacement air to enter the container. When a hose is attached to this hole, dirt and debris can be sucked into the container. Air circulates out another hole to equalize the constant airflow in the shop vac and keep the motor cooled as it`s being used.
Check that the vacuum cleaner is plugged into a working power outlet and that fuses and breakers don`t need resetting. An activated thermal cut-out due to a blockage is the next most likely cause of the problem. Check for blockages in the hose and filters, and remove any obstructions that you find.
To fix a clog in the hose, feed one end into a garbage bag, and poke the other end with the back of a mop pole, until you push the clog material out into the garbage bag. To fix a clog in the vacuum, whether it is a canister or bag, use your finger to feel for a clog. Pull as much of it out as you can and discard.
The bottom line is that Shop-Vac units shouldn`t be utilized without a filter. The vacuum will work without one, but it might not work better. Numerous other consequences might occur. You may create an even bigger mess than the one you needed to clean.
Without the bag the fine dust will go through the filter and blow back into your room. Vac with a HEPA cartridge filter: You do not need a collection bag. Vac with a foam sleeve: Some of our smaller vacs come with a foam sleeve and a collection bag. For these vacs, you must use the collection bag with the foam sleeve.
You`ll need it—the filter prevents dust from blowing out of the top while you`re cleaning. For wet surfaces, however, you`ll need to remove the filter entirely. Liquids will damage filters, and you could even potentially ruin your vacuum if you suck up water before removing the filter.
Since the filter is made of paper, you can clean it with water, but you should let it completely dry before reuse. You can also stock up and save by purchasing this filter in a two-pack.
The suction on a shop vac relies on the strength of its motor. The strongest shop vacs have roughly 5-6.5 peak horsepower. Factoring in some other features, like the quality of the air filters and the size of the tank, sets these vacs apart from each other.
Your Filter Needs to Be Upgraded

Some of the best options include HEPA filters and reusable dry filters. If you don`t use a container or dust bag already, consider adding it to your vacuum to keep things neat and prolong your filter`s life.

The most common problems found in vacuum cleaners are low suction force, excessive noise, burning smell, vacuum not turn on, and overheating. These issues can be fixed by either cleaning the device or replacing some parts of the device. At times, it is best to seek a professional to fix the cleaner effectively.
Clog located in the vacuum hose

Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.

If all you hear from the vacuum unit is a click at the when you try to start the vacuum motor from inside the house, then the motor in the unit is dead and has to be replaced. A strong odor from the shellac, which coats the copper coil windings, is an indicator that the motor is about to or has burnt out.
Check for a plugged hose:

Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it. If it`s clear, move onto the next item.

Shop vacs can be your best friend when it comes to keeping a clean and tidy shop. They are capable of lots of great functions, such as sucking up dirt or dust that is on the floor in addition to picking up small objects like nails from hardwood floors with no problem at all!
Most manufacturers recommend you change your filter on average every 3-6 months. However, it is recommended to change your filter even earlier depending on usage and allergy care. Most newer vacuum models use more than one filter. Please refer to your manufacturer manual for further assistance on locating your filter.
Luckily, your Shop-Vac makes cleaning up camping equipment a breeze. Vacuum pine needles, sand, leaves, cobwebs, and whatever other debris makes its way into your tent with a Shop-Vac.
STEP 4: Empty the canister.

Your shop vac has a built-in safety device that stops the vacuum from filling once it`s full. There is a ball or puck in the filter attachment that floats, and when the water reaches an unsafe height, this device blocks the suction.

The foam sleeve is required unless you are using a cartridge filter. It fit`s Shop-Vac® brand wet/dry vacuums 5 gallon* and above (except 5 gallon* portable model H87S, 5 gallon* HangUp®, 5 gallon* Wall Mount and 6 gallon* long life model P12S vacuums).
Shop vacs fill up and get clogged quickly, particularly in dust heavy locations. Once they start to fill with dust they stop providing as much suction, and can overheat quickly.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Lost Part I have a 6.5 hp 18 gallon shop vac ultra pro. There is a part that goes into the inside of the tank and screws into the collection hose that attaches it to the tank. This part accidentally got thrown away when someone dumped it and now I cannot attach the hose to use the vacuum. Can this part be purchased separately?
ANSWER : I found a manual online for the shop vac and found the part number. Did locate part online.
.Thanks,

I do not have my users manual and have never vacuumed wet with this vacuum. How do I change it from a dry to wet vacuum.
Can’t find my manual and I need to use the shop vac for water in basement, do I have to change the filter or what
lost my user manual never used it to pick up water. need to know how to puit it in wet mode i want to clean the dirty water out of my pool.
ANSWER : .Vacuuming Liquids
.1. When picking up small amounts of liquid
.the filter may be left in place.
.2. When picking up large amounts of liquid
.we recommend that the filter be
.removed. If the filter is not removed, it
.will become saturated and misting
.may appear in the exhaust.
.3. After using the vac to pick up liquids,
.the filter must be dried to reduce the
.risk of possible mildew and damage to
.the filter.
.4. When the liquid in the drum reaches a
.predetermined level, the float mechanism
.will rise automatically to cut off
.airflow. When this happens, turn off
.the vac, unplug the power cord, and
.empty the drum. You will know that the
.float has risen because vac airflow
.ceases and the motor noise will
.become higher in pitch, due to
.increased motor speed.
.IMPORTANT: To reduce the risk of damage
.to the vac do not run motor with float
.in raised position

I have a Simplicity S24 canister vacuum. It’s about 3 yrs. old. In the past year I have had it in the shop 4 times because when using the rug piece, the piece turns on & off, on & off. The actual vacuum doesn’t… just the rug piece. I recently spent $65 on a new part, after spending countless dollars the other 3 times it was in the shop for this problem. I’m ready to buy another name vacuum altogether as I feel this vacuum is not worth the money that was spent on it. I’m very frustrated.
ANSWER : Repair shop has not fixed the problem? complain until they fix it properly. This is a pressure fault / jamming issue or slipping drive. Repair shop should have fixed it 1st time.

Parts replacement We have a Hoover Steam Vac that has a broken part #10 in your picture or Part # 37271035. Does this part cover the whole top section of the Vac? Is it hard to replace? Where can you get the best prices on Hoover parts? I have been on Hoovers website and they don’t even recognize this Steam Vac. which is hard to believe they don’t even recognize their own unit? Thanks Ray
ANSWER : This the hood or top cover. There some screws on the bottom as well as on the top, then it comes off.

I borrowed a Shop Vac Ultra plus wet dry vacuum to use as a dry vacuum. It needs emptying. How do I open it, and clean the filter? Thanks
ANSWER : WHEN IT FULL U WILL KNOW WHEN IT CAN **** UP ANY THING CLEAN ALEAST EVERY TWO WEEK

I do not have my users manual and have never vacuumed wet with this vacuum. How do I change it from a dry to wet vacuum.
Can’t find my manual and I need to use the shop vac for water in basement, do I have to change the filter or what
ANSWER : No – simply remove the filter. That is the only step necessary!!
.
.Hope your cleanup goes well!!
.
.Thanks for using FixYa – a FixYa rating is appreciated!!

Dirt devil vacuum cleaner–trouble vacuuming dirt and pet hair on carpeting –is the problem with the spinning brush which contacts the floor,  not contacting the carpeting??  I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting.  Sometimes, it seems like nothing is being vacuumed up –unless I have just put a new bag on the vacuum… Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
ANSWER : Try replacing the belt. Rubber belts stretch out after about a year.

I have a Kirby G4 Vacuum Cleaner – MOdel G4 D. I have never had any problems or repairs done to it in the past ten plus years that I’ve had it. This is an upright vacuum. I was vacuuming the carpet floor and was not having any trouble at all. I switched the vacuum off and moved it into a different room. When I tried to turn on the vacuum, it would not turn on. I checked with different outlets, used both front attachment and hose attachment. Checked the front part of the motor/ spiral case. This
ANSWER : Hello,
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
.
.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
.
.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
.
.Hope this helps!!
.Marci