Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum

How to Identify and Fix Common Vacuum Problems ?

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Air Is Stuck in Pump or Hose

If the cleaner is still not spraying despite the water and detergent tanks being full, there may be a bubble of air stuck in the pump or the hose. To fix this, you need to turn the cleaner on and lower the hose down to the floor.

Check to see if your clean water tank is empty. The clean water tank also may not be seated properly. The brush window could also not be latched into place. Turn off your machine and check to see if the brush window is secure.
Check the suction inlet on the body of the vacuum and clear it of debris if needed. Remove the hose from the base of the machine and remove any debris as needed. If necessary, you may use a broom handle to unclog the hose by pushing through both openings.
Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet.
In Line Filter Assembly (includes Cap & Filter) for ProHeat 2X Upright Carpet Cleaners (equipped with In Line Filters) and Lift-Off Upright Carpet Cleaners. Fits in the top portion of the foot of the Carpet Cleaner, under where the Dirty Water Tank sits on the foot.
Your Vax carpet cleaner may not be picking up water because the machine has picked up too much grime, and has become blocked up. Check around the head of the carpet cleaner for anything obvious that might make the suction on the Vax weaker, or look for clumps of hair that could be caught in the bristles.
The BISSELL portable and handheld carpet washer are wet extraction models only. Please do not use as a dry vacuum. If you use as a dry vacuum, you may damage your deep cleaner and void your warranty.
Remove the hose wand from the base, and check for a clog in the wand or base. Next, use a long, narrow object such as the crevice tool or a broomstick to clear away obstructions along the length of the hose.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.

I have a Bissel 9300-C 0714 BC Carpet Shampooer. It was working great and all of a sudden it stopped working. It still sucks up dirty water but it does not spray water onto the carpet. I can get it to spray water through the smallest hand attatchment but not through the large hand held piece on the base of the machine. I really hope you can help me, I am a dog groomer and I really need my machine to work properly. I can get it to spray water out of the smallest hand attatchment but
that’s all t
ANSWER : The spray jet has become clogged from the soap…. just clean it out. same thing happened to my attachment.

I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
ANSWER : Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn’t blocked as well.

ProHeat Turbo Deep Cleaner Upright Steam Vacuum: Hello, My Bissell Proheat is not spraying water, …
ANSWER : Most likely the pump belt is worn and needs to be replaced. Here is the belt you need:

Bissell Proheat Pump Belt

I have a Bissell Proheat 2XTurbo carpet cleaner. No water will come out when I squeeze the trigger. I have filled the solution tank and the water tank. I read the troubleshooting in the manual and have tried turning it off for a minute and restarting and nothing. I took out both tanks and reseated them and nothing. It has sat for over a year but did not have any water in the water tank. Some solution was left in the solution tank. How can I make the water come out? HELP!
ANSWER :

Call BISSELL Consumer Services.
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1-800-237-7691
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Mon-Fri: 8am to 10pm ET
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Sat: 9am to 8pm ET

Bissell will spray water when set to water rinse, but as soon as it is set to light, normal, or heavy cleaning, there is no spray. I have tried priming but to no avail. I put plain water in the solution tank to test without ay success. It is like it loses it’s prime whenever you try to use a solution mix. Once you set it back to water rinse only and go through the priming steps, it is OK. Any help would be appreciated. Thanks.
ANSWER :

Please check the following with liquid in both tanks.
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– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
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Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
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– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
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– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
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If the machine continues to not spray, check the following:
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REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
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If these suggestions do not resolve your issue, contact BISSELL Consumer Services.
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1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

We have a Bissell Proheat 2X (model 8920). The problem we are having is when water/soap is initially released (all settings) it continues to leak out the front water spray nozzles unit the water containers are empty. The vacuum works but can’t keep up with the continuous water leaking out. Do you have any idea what is sticking open to allow the continued release of water when the machine is running? Thanks Rick
ANSWER : Return it. It is faulty and should not do that. Mine does not. Does require changing water about evrery 10 minutes but one can see the filth in the water. Also re-clean with plain water over areas that were cleaned to remove all cleaner. Old cleaner in carpet to dirt is like a bug attracted to a bug zapper. It can be time consuming, but it will pay for itself and can do a great job if you pay attention when water or cleaner runs out, otherwise it will not clean properly!

Have a Bissell Proheat2 will not spray water from the carpet power head but sprays from tools setting Does anyone know how to get water to spray or clean out water
ANSWER : I had this problem. It was small pieces of debris that got into the solution lines and clogged all the nozzles. There is a nozzle for the handheld attachments, one on the front of the machine for spraying spots and two nozzles underneath just behind the rotating brushes.
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.It was a royal pain disconnecting the clear rubber hoses inside the machine and blowing out the nozzles and the hoses with compressed air. If you are mechanically challenged I’d suggest you take the machine to a vacuum/steam cleaner repair facility.
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.I’m not sure how the debris got into the solution system, but it may have been when the dirty water tank was emptied some of the dirty water entered the internal, clean water bladder.
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.A note to Bissell engineers: This issue can be prevented if you simply add an easily accessable solution and/or water filter that the customers can remove, clean and reinstall. Just a suggestion.