Dyson DC25 All Floors Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked. See below link for visual guides.
Use a coin to turn the end cap a quarter counterclockwise until it clicks into the unlocked position. Rotate the end cap to the open position. Gently slide the main brush bar out of the cleaner head.
Sometimes pieces of string or other objects get wrapped around your vacuum`s rotating brush or around the wheels of the vacuum. Unplug your vacuum. Turn it over and have a look at the wheels and brush. If you see any pieces of string or objects lodged there, remove them.
If the vacuum is hard to push, the suction could be too high. Make sure the power button is on the right setting for the respective surfaces. Position I is for bare floors and position II for carpets and rugs.
By letting the battery run down to empty at least once a month, you`ll help to prolong its life. If you have a spare battery, we recommend you swap them out from time to time, so that they both have time to naturally discharge.
These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
Turn the unit on and feel the suction at the end of the hose handle. If there is no or low suction, then the clog is in the hose. You can remove the clog by running a long, stiff object through the hose, such as a butter knife, starting at the wall end.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.Dyson Customer Service
This procedure.should solve the problem. Before you start it, please make sure the machine is.unplugged.
..First, remove the.airway inspection. It’s located at the side of your cleaner.
..Next, hold the.main body of the cleaner halfway between the floor and upright position. Then,.place two fingers in the square hole left by the airway inspection (you should.be able to see a round hole at the base) then pull that plastic piece sharply.upwards. You should hear a click as you do so.
..Your machine.should now stand upright and you may also notice an improvement in the suction,.too.
..If this procedure.hasn’t worked, please call our experts on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson customer service
I’m sorry to hear you’re having difficulty standing your DC25 Animal upright. It sounds as if the stabiliser needs realigning. This is simple to do – please follow the steps shown in the video below.
If you’d like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
this problem. Stand behind your machine, lean
over and look at the front: Right in the center of the opening between the
machine and the beater bar head, you will see a black tab. Simply slide a
thin, flat-head screwdriver down and magically the machine will
release. NOW: once it\\’s released, simply examine the area where your
screwdriver JUST slid down…see the dirt and gunk? DON\\’T follow the
MANY suggestions of adding lubricant “which only works for a short
while” (by their own admission) WIPE AWAY THE DIRT AND GUNK and voila!
YOU are now a “certified technician” and you didn\\’t have to sit through
any technical school to get there! You go girl!!!!!!!
So that we can help resolve, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). It sounds as though your stabiliser has come out of place and one of our advisors should be able to help you pop this back in.
Dyson Customer Service
.First, get some graphite lube.
.Lay the vac on it’s ‘face’.
.1) On the underside of the vacuum, there is a 1/2″ wide ‘groove” in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it ‘up’ into the machine, the groove will ‘end’. Just past this point there will be a small black plastic piece with little ‘ears’ that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn’t releasing. (I’ve painted the ‘ears’ red in the attached photo)
.2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.
.3) Flip the vacuum over onto it’s ‘back’ and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism